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"This hotel is old and tired. They do not clean the rooms daily which is something I have not seen before. The pool is very old and gross and the hot tub was out of order."

"Wonderful property "

"Room was ok. Staff was ok. We checked in and then realized she didnt tell us how to get to our rooms. My card was to be changed at check in but the staff didnt update it so I was charged for 3 nights by mistake. Theres a fee if you try to check-in early, parking each day, resort fee for each day and holding fee for each day. Breakfast was good. We booked here for the indoor pool but it was closed two days before our check in. It was just a hot mess for our first time being there. "

"We stayed on the 8th floor and were told by staff that the nugget is between seasons and adjusting heating and cooling which would take 1 month, so the room ac/heat was adjusting making me sweat in my sleep or cold and shivering. The staff at the sportsbook at the betting table were not that pleasant. The games seem to be focused on slot machines and the table minimums have gone up to play any of them. Since there was no snow, the choice for activities were gambling or restaurants. "

"So far so good"

"Perfect location within walking distance to everything. Great staff. Clean and comfortable room/bed."

"Good place to crash overnite"

"Fantastic location within walking or shuttle distance to Heavenly Ski resort. Amazingly comfortable king size beds and new linens. Rooms were adjoining with connecting hallway , making it great for families. Stunning views of the ponderosa pines and Sierra mountains. Club lounge and jacuzzi amenities were a huge plus for our kiddo as skiing was non existent this 2026 Spring Break. Pillows and blankets on the living room sectional would have been a nice touch. Room service every 3 rather than 4 days also would have made the stay more enjoyable. And we could not figure out if the periodical loud banging through the day and early morning was metal trash cans on the 3rd floor above us. Please fix the bathroom vents."

"A nice room, that had cute decor and enjoyable bath products. The staff was very friendly, and welcoming to my dog Reese as well. "