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"Fantastic location within walking or shuttle distance to Heavenly Ski resort. Amazingly comfortable king size beds and new linens. Rooms were adjoining with connecting hallway , making it great for families. Stunning views of the ponderosa pines and Sierra mountains. Club lounge and jacuzzi amenities were a huge plus for our kiddo as skiing was non existent this 2026 Spring Break. Pillows and blankets on the living room sectional would have been a nice touch. Room service every 3 rather than 4 days also would have made the stay more enjoyable. And we could not figure out if the periodical loud banging through the day and early morning was metal trash cans on the 3rd floor above us. Please fix the bathroom vents."

"Breakfast was great, service and staff were amazing "

"Price was great"

"Very clean rooms, staff was extremely helpful. "

"A nice room, that had cute decor and enjoyable bath products. The staff was very friendly, and welcoming to my dog Reese as well. "

"The staff was so nice, we got a free upgrade, nothing to complain about."

"Breakfast was good but hot tub was not available. The room was nice there was some trash not picked up in room on floor, a piece of plastic, corn nuts and pretzel stick next to bed. "

"The property is overlooking the lake and is the biggest plus. The staff was courteous and proposed another room at check in just as an option. Overall the property needs a serious upgrade."

"Everything is exceptional and excellent. Beware of HGV timeshare guys and their gimmicks. Awesome property & staff . "