Pensions in Caribbean
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Top Caribbean Hotel Reviews
La Concha Resort, Puerto Rico, Autograph Collection
10/10 Excellent
"Everything worked out perfectly"
Comfort Suites Paradise Island
6/10 Okay
"FIRST OF ALL THE CUSTOMER SERVICE WAS EXCELLENT EVERYONE WAS VERY NICE!! BUT UNFORTUNATELY THE WIFI WAS HORRIBLE THERE WAS NO HIGH SPEED INTERNET IT KEPT GOIN OUT AND I WASNT A FAN OF THAT!! THE BREAKFAST WAS MID AVERAGE WHAT I DIDNT LIKE WAS THEY DIDNT HAVE 2% MILK THEY ASSUMED EVERYONE DRANK WHOLE MILK AND THERE WERE NO SUGAR FREE DRINK OPTIONS FOR BREAKFAST THEY ASSUMED EVERYONE LIKE SUGAR AND I AM ONE WHO DO NOT!! WE HAD ACCESS TO ATLANTIS RESORT WHICH WAS VERY NICE CLAUDIOS RESTAURANT WAS EXCELLENT!! THE RESTAURANT AT OUR HOTEL WAS GOOD AS WELL DRINKS WERE EXCELLENT!! I OVERALL HAD A GREAT EXPERIENCE I GIVE THE STAY 3 STARS!!!"
Renaissance Wind Creek Aruba Resort
10/10 Excellent
"It was well maintain and staff were very helpful"
The Reef at Atlantis
8/10 Good
"Rented a 2 bedroom suite for our family of 4. It was better than we thought. Both rooms had kitchens, living space, tables, etc. perfect place for families. Down side, no restaurants in the hotel or spots to enjoy a cocktail. You have to go to other hotels for dining. Hotel is great if you prefer beach, but if you want to spend more time near the waterpark or activities, this hotel is not the best for that."
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive
4/10 Poor
"The staff was always cleaning and very nice however our room was upgraded and it didn't have working outlets, our wifi kept going out and our TV didn't get but 3 or 4 channels! They came to fix it at least 4 times and it didn't fix it. The pools are very small for the amount of people who were there and the food hours were very confusing and difficult to navigate, especially since reservations were made 2 days out and you couldn't make them till you arrived. I love the Bahamas but I would not recommend this hotel to anyone. This was a trip for our 25th anniversary and it cost 4000.00 for 4 nights and we could have gone on 2 trips for that price! Not worth it!!"
Hotel Rumbao, a Tribute Portfolio Hotel
10/10 Excellent
"-"
Hotel El Convento
10/10 Excellent
"Excellent location, walkable to all the things in old San Juan that you would want to see! Staff was helpful and kind. They had cold bottled water available at all times. Nice wine and cheese reception in the evening. Cool building with a lot of history."
Renaissance Wind Creek Curacao Resort
10/10 Excellent
"Best customer service I’ve ever had"
British Colonial - Nassau
4/10 Poor
"Everyone except Danaja at the front desk, along with the valet, pool attendants, and outside bar staff, came across as dismissive and unhelpful. Danaja was the only person who showed genuine professionalism and hospitality. Check-in was supposed to be at 4 PM. I arrived a few minutes early after traveling since 3 AM and was told my room wasn’t ready and that no other rooms were available either. We ended up changing into pool attire in the lobby restroom while waiting. I didn’t receive the email saying the room was ready until 5:03 PM, and the wristbands didn’t even work to access the room until after that. The frustrating part was checkout. I requested a late checkout and was immediately denied because “other guests were checking in.” When I pointed out that I was also delayed checking in because my room wasn’t ready, staff argued with me as if it never happened. Based on the condition of the room when we entered, it definitely didn’t seem like rooms required the full 11 AM–4 PM turnaround time. I was also charged for valet even though I never used valet service, never handed over my keys, and moved my own rental car every time. The issue wasn’t the charge itself — it was the poor communication and lack of transparency. The location is great, but honestly that’s the only reason I’d consider staying here again."
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Caribbean Pensions information
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