Holiday Homes in Punta Cana

"When arriving to the hotel we were early so we went for lunch. Upon entering there was a sour smell from maybe old mop water. Throughout the stay the smell lingered in different areas. Our room toilet was broken half the trip which required us to constantly work and fix it. We saw the cleaning personnel and they did a great job cleaning so we weren’t sure where the gap was. On the finals night of the trip we saw a roach in our room. The staff were pleasant and always willing to help. I just feel like maybe the facility itself is underfunded."

"Me encantó el lugar hermoso limpio y bien cuidado… muy moderno y tiene todo lo que necesitas… el servicio maravilloso especialmente del Valenzuela… Gerente en el Restaurante Hoyo 19… fue muy amable atento y servicial… creo que vuelvo ❤️"

"I loveee it definitely luxury hotel "

"The experience was exception from check-in through check-out. Fund and pleasant staff with great service!"

"No variety in drinks and beers. Limited spaces in dinner. Inconsistency in rooms. "

"In a word, this resort was 'mid'. The pools were nice, the staff was ok, the food was ok. We've been to other resorts were the staff went out of their way to say hello, make sure you didn't need anything, like they were really happy to see you. This resort didn't have the same warmth. Most staff was friendly enough, but some did seem a bit bothered to help. The food was just ok at the buffet and at the diner style restaurant. The mexican place and steak house were very good. Entertainment was inconsistent. Most of it was not in the nicer large theater on property, but in the main lobby and it was dissapointing. We were traving with two kids between 9-11 and there wasn't much activities, and when there was, it was poorly communicated. All in all we had a decent time. The highlight was the money encounter excursion off property. We would not choose this resort again. "

"The facility is beautiful, but the food is very lackluster. Clean rooms, beautiful beach, and the staff was very good. The only thing is was the food was not good. They cut corners on quality, and they do not no what seasoning is."

"The pool was perfect. The staff was very friendly. I will definitely stay there again."

"Hotel familiar"