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"The beds and pillows are uncomfortable, however the views are amazing from the ocean front room. The pools could be a little warmer- some staff was A+, others had no personality and not super friendly. Water is precious there so they do not give you bottled water, only cups filled. Nice property overall- check in was super quick and easy. "

"3/26/26 Beds and pillows are absolutely terrible, however rooms were extremely clean and ocean front is spacious. Some days pools were heated, other days were not. Staff: some were nice, most seemed miserable. Bartenders were upbeat and fun at the pool. Food: excellent. Variety of Bahama culture and American. Pools are small but plenty of chairs. Beach incredibly nice. Inside halls, restaurants, common area is so cold- make sure you have a sweater. Resturaunts very hard to get in to - but the buffet was delicious, you’ll be just fine for dinner."

"Have a great time everything seems to add up though it’s very expensive in the end especially eating out"

"My Hotel Convento stay was comfortable and pleasant. The hotel service was excellent and staff was very helpful and friendly.The old world charm makes this hotel in comparison to other hotels in the area a must experience by all who come to Old San Juan. "

"Wonderful breakfast, lots of variety and fresh. Staff were friendly and went out of their way to ensure our stay was enjoyable. Beautiful grounds, room was very clean and comfortable. Food from the bar was yummy. "

"Staff was wonderful. Very friendly and accommodating. Highly recommend this resort. "

"Every"

"Friendly staff and clean room. "

"Needs renovation, 911. Streets in the sector are being repaired, difficult to drive and get to the hotel. "