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Hotel Kavia Cancun

3.0 star property
Hotel with free valet parking, near Plaza Las Americas

Choose dates to view prices

Located close to Plaza Las Americas, Hotel Kavia Cancun provides a poolside bar, a terrace and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a business centre.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
The current price is NZ$119
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Minibar
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

8.2 out of 10
Very good
(23 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Minibar
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower

Superior Room, Balcony, Tower

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Minibar
Daily housekeeping
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

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  • Free WiFi
  • Restaurant
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8.4 out of 10, Very good, 514 reviews
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includes taxes & fees
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Frequently asked questions

Does Hotel Kavia Cancun have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Kavia Cancun?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Kavia Cancun on 17 Nov 2025 start from NZ$111.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kavia Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kavia Cancun?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Kavia Cancun?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Cancun?

Checkout is at noon.

Where is Hotel Kavia Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Benito Juarez Municipal Building and Ceviche Square are also within 10 minutes.

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Reviews

Hotel Kavia Cancun Reviews

7.8

Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 263 out of 727 reviews
Rating 8 - Good. 240 out of 727 reviews
Rating 6 - Okay. 115 out of 727 reviews
Rating 4 - Poor. 50 out of 727 reviews
Rating 2 - Terrible. 59 out of 727 reviews

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean conveniently
Stayed 1 night in Nov 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the same day and everything went smoothly
Stayed 3 nights in Jul 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in Sep 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in Downtown Cancun

great stay in downtown Cancun, close to amenities, and safe
Stayed 1 night in Jan 2025

8/10 Good

CHRISTOPHER

The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
i like evriting
Stayed 4 nights in Mar 2025

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025

4/10 Poor

Omar

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms had a bad smell.
Stayed 2 nights in Jan 2025

8/10 Good

Tony

Liked: Cleanliness
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available
Stayed 6 nights in Sep 2023

2/10 Terrible

Vinod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vin

Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know you can have alcohol in the romm

4/10 Poor

james raymond

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud . toilets and shower wernt good. Did do the job though.
Stayed 7 nights in May 2024

10/10 Excellent

EUNICE

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded all expectations!!! I stayed three nights at the grand oasis palm resort where I paid 1700.00! Worst experience ever! Rude staff horrible food no clean towels! It was a nightmare! I left the resort found kavia and would definitely stay at this property my next visit to Mexico! Very clean huge rooms nice and cold!
Stayed 1 night in Mar 2023

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities
It's right in the center, close to the Plaza. Didn't look safe at night. But during the day was great to walk around. Close to the bus station and city buses, Chedraui is only a block away. They have a great "cafeteria" for breakfast, good food. We all liked the food and very reasonable! The hotel never answers their phone, that was bad. I called over and over for several days and no answer.
Stayed 1 night in Aug 2023

6/10 Okay

jarrod

Disliked: Staff & service, amenities
Pay a little extra and go to another hotel close by.No air con in the lobby,a dog on the corner across from the hotel that barks all night and the girl on reception is rude and doesn't comply with what you ask.My safe wasn't working and she said will send someone in 20 minutes but no1 ever come!.Useless wifi it only in lobby!
Stayed 2 nights in Aug 2023

4/10 Poor

Alex

Disliked: Property conditions & facilities
We booked through Expedia for a week. We booked two rooms with city view. Our rooms don't even have any windows. Getting here the shower drain didn't work. We went and told the receptionist and explained that the guy wasn't here and that they will fix it the next day. They never did we been dealing with the shower for the whole stay. The second day we came from a water park and someone who I came to vacation with believed she left her phone in the bathroom in the lobby and we believe an employee went after because the toilet I used then had a garbage can on top of the toilet. They didn't want to show the footage. If she came in and came out with or without the phone. Today sept 18. There's no water in the two rooms we booked I already had shampoo in my head and the water stopped it happened twice to us already. They said there's nothing they can do.
Stayed 7 nights in Sep 2022

6/10 Okay

Maquinaria

Liked: Staff & service, amenities
En la noche ladran los perros de la calle y se escucha en todas las habitaciones. La limpieza es muy buena, el personal es amable. Las almohadas son malas, ya requieren cambio.
Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, recomendable
Stayed 1 night in Aug 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien el hotel, la gente amable, pero si da un poco de temor el lugar para salir caminado, solo lo considero seguro en coche
Stayed 3 nights in Apr 2025

6/10 Okay

Héctor

Liked: Cleanliness, room comfort

Excelente limpieza, pero demasiado ruido de noche

Aunque el aire acondicionado apenas funcionó pues no enfriaba casi nada, y a que había demasiado ruido de la calle que se escuchaba hasta altas horas de la noche y no permite un buen descanso, al menos puedo resaltar que la limpieza fue bastante buena.
Stayed 1 night in Aug 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities
Me gustó la habitación y las instalaciones del hotel pero no me gustó que en el área del baño hubiera arena de playa ( yo no fui a la playa ) evidentemente no limpiaron bien la habitación después que salieron los últimos huéspedes.
Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper

Desde la llegada una buena atención muy amables
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie Abigail

Liked: Cleanliness, property conditions & facilities
Es excelente el personal te atienden bien, solo que son un poco exigentes con la limpieza, no tiene ber ni te dejan Consumir bebidas alcohólicas, pero la verdad es un muy bien hotel todo excelente
Stayed 3 nights in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Jun 2025