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"Pool was out of service, charged me 100$ for room upgrade, Do not go"

"Be careful they said they had a promotion for the bubble rentals that included food. Once I got there in person, they denied it. I spoke to several people and no one would help. The venue blamed Expedia and Expedia blamed the venue. Still working with Expedia to see if they can help with issue, but I am just told it was sent to support and I didn’t hear back. Also it’s best to have your own car, they have limited shuttle support and we had to walk a lot and far. The staff was very friendly and helpful and food was good. This was my second time staying here. But the management lost my trust. Also they will not take American Express credit card at the venue."

"The room was clean and the staff is very attentive however the set up is weird as there is no separate bathroom. Instead there is a bathroom and shower stall and a sink. You have to buy WiFi but they would not sell it to us because it was down most of the time. The property is beautiful, lots of pools and beach beds and chairs, the beach is gorgeous. The food is ok, not too many selections at the buffet - and the restaurants are not authentic. "

"Todo cerca y muy buenas atenciones "

"It was good for the price. I didn’t expect Expedia would lie and said the airport was 35 minutes away from the resort. It was 1 and 1/2 hour drive. There was a lot of food, but not to my standard. "

"Good breakfast, the parking is $20 daily for valet and $10 daily for self parking in the mall parking lot. The room keys needed to be reactivated the day after we checked in for couple of nights. The cigar shop was amazing."

"The beach was absolutely amazing. The food was great. The staff was spectacular, and their customer service was impeccable. The room was kept clean every day. "

"pool was closed should had notify us before reservation overall clean & good enviroment"

"Nice clean room, great staff, food was really good"