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Hotel Casa Jum

3.5 star property
A garden and spa create a peaceful retreat in the business district, where travelers can enjoy international cuisine and unwind at the bar after a busy day

Choose dates to view prices

Hotel Casa Jum blends relaxation and practicality in the business district. Recharge in the garden, book spa treatments, and enjoy international dishes at the restaurant. Unwind at the bar, with free in-room WiFi and helpful staff ensuring comfort and productivity.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
Private bathroom
  • Mountain view
  • 350 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury

Luxury

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Santiago de los Caballeros, Hotel Casa Jum is in the city centre. Galería la 37 por las Tablas and Santiago Botanical Garden are local attractions and those in the mood for shopping can visit Bella Terra Mall and Colinas Mall. Professor Eugenio de Jesús Marcano Fondeur Botanical Garden and Mundo Acuático are also worth visiting. Visit our Santiago de los Caballeros travel guide
Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Famous monument in Santiago symbolizing the country's independence from Haiti. The monument is lit up at night and is truly magical. For a quieter time, head during the day for less crowds!
    Monument to the Heroes of the Restoration
    12 min drive - 6.8 km
  • Centro Leon
    5 min drive - 2.6 km
  • Bella Terra Mall
    8 min drive - 4.4 km
  • Estadio Cibao
    16 min drive - 8.6 km
  • Colinas Mall
    16 min drive - 8.4 km

Getting around

  • Santiago (STI-Cibao Intl.)
    26 min drive

Restaurants

  • Tamales Meli
    19 min walk
  • El dorado snack bar
    2 min drive
  • Tipico Bonao
    4 min drive
  • Rogers Burger
    18 min walk
  • Pork And Beer Culture
    2 min drive

About this property

Hotel Casa Jum

Hotel located in Los Rieles
Consider a stay at Hotel Casa Jum and take advantage of a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage, a body scrub or a facial at the on-site spa. The on-site international cuisine restaurant, Casa Jum, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club
  • Luggage storage, a nature reserve and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Casa Jum offer perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and older
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Is Hotel Casa Jum pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Casa Jum?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Casa Jum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Casa Jum?

Checkout is at 12:30 PM.

Does Hotel Casa Jum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Hotel Casa Jum located?

Located in Los Rieles, this spa hotel is within 3 miles (5 km) of Centro Leon, Cinemacentro Cibao and Bella Terra Mall. Ágora Santiago Center and Casino Gran Almirante are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Jum Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 330 out of 458 reviews
Rating 8 - Good. 79 out of 458 reviews
Rating 6 - Okay. 25 out of 458 reviews
Rating 4 - Poor. 11 out of 458 reviews
Rating 2 - Terrible. 13 out of 458 reviews

Reviews

10/10 Excellent

Lessell

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Hotel Casa Jum several times. I always return Because of the great customer service and the value for your money
Stayed 2 nights in Jan 2026

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, great Shower, Very nice Staff
Stayed 2 nights in Aug 2025

10/10 Excellent

REYNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Safe area and very clean and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing place was chill and easy to get around. Accommodating. No complaints. Homely feel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Loleta

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and quiet. Beds are comfortable with AC, great water pressure with hot water.
Stayed 6 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Jum always maintains a high level of service with friendly staff that remember you every time you return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super attentive and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

elsa

Liked: Cleanliness, amenities, property conditions & facilities
Good customer services, clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jaylin Horta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, safe and quiet. Room 3.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rose

Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, spacious and clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an excellent location with professional staff.
Stayed 8 nights in Nov 2023

10/10 Excellent

Yoselin

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent services, beautiful and clean place
Stayed 2 nights in Dec 2023

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, small cozy hotel. The staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Heriberto

Liked: Cleanliness, staff & service
The staff was very friendly and helpful. The room was clean, and the king-size bed was comfortable. However, the bathroom was small. Overall, the hotel is fine for the price, and I would stay there again if I were visiting this area again.
Stayed 4 nights in Apr 2025

10/10 Excellent

LIDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was a good sized room with everything needed for the day I was there.
Stayed 1 night in Apr 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Great breakfast! Quiet comfortable room.
Stayed 3 nights in Sep 2023

8/10 Good

KUY CHUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and calm..
Stayed 1 night in Oct 2024

6/10 Okay

robert b

Liked: Staff & service
this was second time we stayed here good location nice staff lousy dark rooms
Stayed 6 nights in Mar 2024

6/10 Okay

Angeline

Staff is beyond accommodating. This hotel is ok. We stayed for a quick stop being that we had a midnight arrival flight. I stayed with my 7mo. old. Not too kid friendly.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Amenities
Good services
Stayed 3 nights in Jun 2024