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"Hotel under new ownership. Security door broken and anyone could come into hotel without key card. Beds were made with sheets that didnt cover entire mattress. Amentities from previoua year were canceled (shuttle and breakfast"

"We had a wonderful stay and the pool was amazing! Room was very clean and well set up. Would definitely stay there again!"

"Beautiful property, however our bed was horribly soft… I asked other guests about the beds in their room and everyone had the same complaint."

"Perfect"

"We are regulars at this hotel, have stayed many many times. I'm so sad that we will never stay again. They recently added 2 new fees one for early check in which is so ridiculous and a pet for of 75 per pet. This is outrageous and if you have 2 pets more than the cost of the hotel. They will lose a lot of business due to this fee. It is not reasonable and a money grab...so sorry to say bye to this great spot!"

"We had such a great stay at The Saguaro! They let us check in early at no extra cost and even allowed us to enjoy the pool while our room was being prepared, which was a huge plus. We needed extra robes and they sent them up right away, super quick and easy. The staff was genuinely friendly, the amenities were great, and the pool and hot tubs were spotless with plenty of loungers available. My kids especially loved the bright, colorful vibe of the hotel, and they were so excited that they each got a big, comfy robe to wear to the pool. It made it feel extra special for them. Overall, such a smooth and fun experience. We will definitely come back."

"Good location poorly maintained property "

"The staff were not that helpful. I asked "

"Jordan and his crew have the best customer service in Palm Springs"