Dear Jefferina,Thank you for reviewing your recent stay with us.We are delighted to hear your stay had met your expectations.We do hope to welcome you back in the near future.Kind RegardsEmma

Dear Damian,Thank you for reviewing your recent stay. Pleased to know our location suited your requirements. We have raised the cleaning comment to ensure standards are being maintained.Kind RegardsEmma

Thank you for sharing your experience with us on your recent stay.Kind RegardsEmma

Dear Jessie,Thank you for sharing your experience with us.We appreciate our guest feedback in helping to provide insight.We have two pools located on level 27 of each tower which all our guest has access to. We do not have a spa on the premises and not currently advertised. We have an onsite team located in St Paul's Tower which is staffed to help assist our guest whilst inhouse.Kind RegardsEmma

Thank you!

Dear Kobie,Thank you for sharing your experience with us.We appreciate our guest feedback to help aid guest experiences.We hope to welcome you back in the near future.Kind RegardsEmma

Dear Ratu,Thank you for reviewing your recent stay.Your feedback is appreciated, and we are pleased your stay met your expectations.We do hope to welcome you back someday.Kind RegardsEmma

Dear Peter,Thank you for sharing your experience with us, we are delighted you enjoyed your stay with us, and our apartments suited your requirements.We do understand your feedback in regard to the Alfred Tower Lobby and the air conditioning, this is an issue that is currently in the works for improvements.We do hope to welcome you back in the near future.Kind RegardsEmma

Dear Emma,Thank you for taking the time to share your experience with us on your recent stay.We appreciate your feedback to help provide further guest insight, and all comments will be taken into consideration.We are pleased you enjoyed your stay with us, and we do hope you keep us in mind, for any future visit to Brisbane.Kind RegardsEmma

Thank you for reviewing your recent stay.Kind RegardsEmma

Dear Luke,Thank you for sharing your experience with us.We are delighted your stay met your expectations and you were able to soak up enjoy the roof top pool. We do hope to welcome you back in the near future.Kind RegardsEmma

Thank you for reviewing your recent stay.Kind RegardsEmma

Dear Luke,Thank you for reviewing your recent stay with us.We are pleased you enjoyed your experience with us, and we do hope to welcome you back in the near future.Kind RegardsEmma

Dear Emma,Thank you for reviewing your stay with us. We are delighted to hear you enjoyed your stay with us and we hope to welcome you back in the near future.Kind RegardsEmma

Dear Robert,Thank you for reviewing your recent stay with us. We are delighted our apartments were to your liking and you enjoyed your experience with us.We do hope to welcome you back someday.Kind RegardsEmma

Thank you for your review.We hope to welcome you back in the near future.Kind RegardsEmma

Dear Myiah,Thank you for reviewing your recent stay. We appreciate our guest feedback to help aid further guest experiences.If wanted to provide insight into your stay, please do not hesitate to contact us.Kind RegardsEmma

Dear Jayce,Thank you for your kind words. We are delighted you enjoyed your time with us, and we hope to welcome you back in the future.Kind RegardsEmma

Dear Leanne,Thank you for your review. Pleased to hear your stay was overall an enjoyable one. We do hope to welcome you back in the near future.Kind RegardsEmma

Dear Tiaki,Thank you for reviewing your recent stay with us.Pleased to hear our accommodation suited your requirements. Kind RegardsEmma

Thank you for reviewing your recent stay with us. We do hope to welcome you back in the near future.Kind RegardsEmma

Hi Craig,Thank you for sharing your positive impressions of our modern property in the vibrant part of Brisbane. We're thrilled to hear that you enjoyed the trendy location with plenty of nightlife activities. We look forward to hosting you again in the future.Kind Regards,HaydenBuilding Manager

Hi Maria,Thank you for your wonderful feedback! We're delighted to hear that our team's helpfulness and our clean, well-located apartments contributed to your comfortable and enjoyable stay. We look forward to welcoming you back for another great experience in the future.Kind Regards,HaydenBuilding Manager

Hi Emma,Thank you for taking the time to review your stay with us.We are delighted your experience expectations were met.We appreciate all our guest feedback to help aid and promote future guest experiences.We do hope to welcome you back in the near future.Kind RegardsEmmaFront Office Supervisor

Hi Heesuk,Thank you for the perfect score! We're thrilled to hear that you had an excellent experience. We thank you again for your review and hope to have the opportunity of welcoming you back soon.Kind RegardsEmmaFront Office Supervisor

Hi Karen,Thank you for bringing these issues to our attention. We apologize for any inconvenience you experienced during your stay.We have taken note of the hot water issue in the kitchen and will have our maintenance team address it promptly. Additionally, we regret that tissues were not readily available in your room. We will ensure that this oversight is rectified immediately.Your feedback is important to us, and we appreciate your patience.Thank you!Kind Regards,HaydenBuilding Manager

Hi Wayne,Thank you for taking the time to share your feedback about your recent stay with us.We're glad to hear that you found our location to be convenient for nightlife. We understand the importance of a well-positioned pool area for guests to enjoy the sun, and we apologize for any inconvenience this may have caused.Your feedback is important to us, and we will take this into consideration for future improvements. Kind Regards, Hayden Schofield -Building Manager

Hi Gerard,Thank you for sharing your feedback about your stay. We're delighted to hear that you enjoyed the fabulous location, the beautiful apartment, and the overall condition of the property. It's great to know that you found the common area and pool appealing as well.We understand that the construction site next door, while not overly inconvenient during your stay, was noticeable. We appreciate your understanding and patience regarding this matter, and we'll do our best to minimize any potential disruptions as the development continues.If you have any specific concerns or if there's anything else you'd like to share about your experience, please feel free to let us know. Your feedback is valuable, and we hope to have the pleasure of hosting you again in the future. Thank you for choosing to stay with us! Kind Regards, Hayden Schofield-Building Manager

Thank you for you review. We appreciate all guest feedback and do take all feedback into consideration when seeking improvements.Kind RegardsEmma

Hi Pam, We're glad to hear that the property met your requirements for your stay. We apologize if the check-in process was not as smooth as expected, and we appreciate your understanding. If there's anything specific you'd like to share about your experience or if you have any additional comments, please feel free to let us know. Your feedback helps us improve and provide better service in the future. Thank you for choosing us as your accommodation, and we're here to assist you anytime you need.Hayden Schofield -Building Manager

Dear Peter,Thank you for your kind review. We are pleased to hear your stay exceeded your expectations. It was a pleasure to have you stay with us and we do hope to welcome you back in the near future.Kind RegardsEmma

Thank you for your review. We are delighted to hear you enjoyed your experience with us. We do hope to welcome you back in the near future.Kind RegardsEmma

Thank you for your review. We appreciate all guest feedback to help provide insight to improve guest experiences.Kind RegardsEmma

Hi Jodi,We thank you for your 5 out of 5 score and hope to have the opportunity of welcoming you back in the not-so-distant future to share a more positive experience. Kind Regards,Emma

Dear David,Thank you for your kind review. We are delighted to hear you enjoyed your experience with us. It was a pleasure to have you stay. We hope to welcome you back in the near future.Kind RegardsEmma

Hi Jeffrey,We thank you for your comments about your recent stay at Fortitude Valley, and for highlighting the aspects that met your approval and those aspect you liked less.Kind Regards,HaydenBuilding Manager

Hi Warwick, Thank you for rating us perfectly. We hope that you had a great stay with us.Kind Regards,Hayden SchofieldBuilding Manager

Hi Natalie,Thank you very much for your stay at Fortitude Valley and for sharing your rating and comments. We are happy to read your comments, and we have also taken note of your negative comments.Kind Regards,HaydenBuilding Manager

Hi Nigel,We extend our sincere gratitude for your exceptional rating. Your kind words have truly uplifted our team and serve as a testament to our unwavering commitment to providing an outstanding experience for our guests.Rest assured, we remain dedicated to maintaining the same level of effort and attention to detail to ensure that each and every one of our guests enjoys a truly spectacular stay. Your satisfaction is of utmost importance to us, and we appreciate your recognition of our ongoing endeavors.Kind Regards Emma Front Office Supervisor Fortitude Valley

Hi Byron,Thank you for sharing your valuable feedback with us. We genuinely appreciate your input as it allows us to continually improve our services. Rest assured that we take your comments seriously and will carefully consider them in our ongoing efforts to enhance the overall guest experience.Your feedback serves as a valuable tool for us to identify areas where we can make positive changes and refine our service delivery. Kind Regards Emma Front Office Supervisor Fortitude Valley

Dear Barry,We extend our sincere gratitude for your exceptional feedback. Your kind words have truly uplifted our team and serve as a testament to our unwavering commitment to providing an outstanding experience for our guests.Rest assured, we remain dedicated to maintaining the same level of effort and attention to detail to ensure that each and every one of our guests enjoys a truly spectacular stay. Your satisfaction is of utmost importance to us, and we appreciate your recognition of our ongoing endeavors. Kind Regards, Building Manager

Hi Elisa,We would like to express our sincerest apologies if we fell short of your expectations during your recent stay with us. Your feedback is invaluable to us as it helps us identify areas where we need to improve and ensures that we provide the best possible experience for our guests.Please be assured that we take your concerns seriously and will thoroughly review the issues you have raised. Our team will work diligently to address any shortcomings and make the necessary improvements to ensure that such instances are not repeated in the future.Kindest Regards, Building Management.

Hi Shari,We extend our sincere gratitude for your exceptional feedback. Your kind words have truly uplifted our team and serve as a testament to our unwavering commitment to providing an outstanding experience for our guests.Rest assured, we remain dedicated to maintaining the same level of effort and attention to detail to ensure that each one of our guests enjoys a truly spectacular stay. We eagerly anticipate the opportunity to welcome you back for your next stay with us and we look forward to exceeding your expectations once more.Hayden SchofieldBuilding Manager- Fortitude Valley by CLLIX

Hi Guest,We appreciate your willingness to discuss the matter further. In order to facilitate a more detailed conversation, we kindly request that you provide us with the email address or contact information you would prefer us to use for further communication.Please share the email address or contact details at your earliest convenience, and we will promptly reach out to you to initiate the discussion. Rest assured that we will handle your information with the utmost care and respect your privacy.Once again, we sincerely appreciate your cooperation and look forward to resolving any concerns you may have.HaydenBuilding Manager

Hi Simon,We extend our sincere gratitude for your exceptional feedback. Your kind words have truly uplifted our team and serve as a testament to our unwavering commitment to providing an outstanding experience for our guests.Rest assured, we remain dedicated to maintaining the same level of effort and attention to detail to ensure that each one of our guests enjoys a truly spectacular stay. We eagerly anticipate the opportunity to welcome you back for your next stay with us and we look forward to exceeding your expectations once more.Hayden SchofieldBuilding Manager- Fortitude Valley by CLLIX

Hi Simon, We would like to express our sincerest apologies if we fell short of your expectations during your recent stay with us. Your feedback is invaluable to us as it helps us identify areas where we need to improve and ensures that we provide the best possible experience for our guests.Please be assured that we take your concerns seriously and will thoroughly review the issues you have raised. Our team will work diligently to address any shortcomings and make the necessary improvements to ensure that such instances are not repeated in the future. We have reached to the management to have it replaced. Kindest Regards, Building Management.

Hi Karl, Thanks so much for staying with us and taking the time to rate your experience. We strive for five stars every single time, so we're sorry we missed the mark in some way. We hope you'll come back and give us a chance to earn that fifth star! We look forward to welcoming you back.Kind Regards,Hayden SchofieldBuilding Manager

Hi Richard, Thanks so much for staying with us, Richard, and for taking the time to write a review! We want to ensure our guests have a beautiful experience staying with us, starting with a lovely apartment. Again, thank you so much for calling it out--we sure appreciate it! We'd love to see you again soon!!!Kind Regards,Hayden SchofieldBuilding Manager

Hi Lyn, Thank you for taking the time to share your feedback, Lyn.We are very disappointed to learn that the condition of our hotel rooms did not meet your expectations. Please be assured that this is different from the standard we aspire to provide. We will discuss your stay with our housekeeping and engineering teams to work on these issues immediately. Again, we apologise for any disruptions this may have caused during your time here.We hope you allow us the chance to share a more positive experience with you soon.Kind Regards,Building Manager

Hi Antony, We appreciate the feedback, Antony.Unfortunately, you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience, and we kindly ask that you contact us directly for further assistance. We hope you give us another opportunity to demonstrate the high standard of service we're accustomed to.Kind Regards,Nick MoyHotel Manager