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Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
575 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationBrisbane Convention and Exhibition Centre4 min walk
Popular LocationSouth Bank Parklands7 min walk
Popular LocationSouthbank Parklands9 min walk
AirportBrisbane, QLD (BNE)23 min drive

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  • Junior Suite, 1 King Bed ('N' Suite)

    Room amenities

    • 40 sq m
    • Park view
    • Sleeps 2
    More detailsJunior Suite, 1 King Bed ('N' Suite)
  • Premier Room, 1 King Bed, City View ('N' Room)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, City View ('N' Room)
  • Premier Double Room, 2 Double Beds, View ('N' Room)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Park view
    • Sleeps 4
    More detailsPremier Double Room, 2 Double Beds, View ('N' Room)
  • Double Room, 2 Double Beds ('N' Room)

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsDouble Room, 2 Double Beds ('N' Room)
  • Room, 1 King Bed, Accessible ('N' Room)

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible ('N' Room)
  • Room, 1 King Bed, Corner ('N' Room)

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Corner ('N' Room)
  • Superior Double Room, 2 Double Beds ('N' Room)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsSuperior Double Room, 2 Double Beds ('N' Room)
  • Room, 1 King Bed ('N' Room)

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed ('N' Room)
  • Premier Room, 1 King Bed, View ('N' Room)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Park view
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, View ('N' Room)
  • Premier Double Room, 2 Double Beds, City View ('N' Room)

    4.3/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 4
    More detailsPremier Double Room, 2 Double Beds, City View ('N' Room)
  • Superior Room, 1 King Bed ('N' Room)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed ('N' Room)

About this area

Brisbane

Located in Brisbane, Novotel Brisbane South Bank Hotel is in the city centre and near the beach. Howard Smith Wharves and Story Bridge are notable landmarks, and some of the area's activities can be experienced at Eagle Street Pier and Brisbane Cruise Terminal. South Bank Parklands and Wheel of Brisbane are not to be missed.
Visit our Brisbane travel guide
View map
Popular Location

What's nearby

  • Brisbane Convention and Exhibition Centre - 4 min walk
  • South Bank Parklands - 7 min walk
  • Southbank Parklands - 9 min walk
  • Queen Street Mall - 18 min walk
  • Lady Cilento Children's Hospital - 18 min walk

Getting around

  • South Brisbane Station - 9 min walk
  • AirportBrisbane, QLD (BNE) - 23 min drive

Restaurants

  • Spice Central — 1 min walk
  • Chu the Phat - 5 min walk
  • Olio - 5 min walk
  • Big Roddy's Rippin' Rib Shack - 5 min walk
  • The Charming Squire - 5 min walk

About this property

Novotel Brisbane South Bank Hotel

Luxury Brisbane hotel in South Brisbane, walk to South Bank Parklands
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. All 238 rooms offer WiFi, 24-hour room service and TVs. Minibars, coffee/tea makers and fans are among the other amenities available to guests.
Novotel Brisbane South Bank Hotel offers 238 forms of accommodation with minibars and a safe. This Brisbane hotel provides wireless Internet access for a surcharge.

Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 32 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 28 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Dry cleaning service
  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (485 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Self-parking fee: AUD 32 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Frequently asked questions

Can I cancel my reservation for free at Novotel Brisbane South Bank Hotel and receive a full refund?
Yes, Novotel Brisbane South Bank Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Brisbane South Bank Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Brisbane South Bank Hotel?
As of 23 Oct 2020, prices found for a 1-night stay for 2 adults at Novotel Brisbane South Bank Hotel on 25 Oct 2020 start from NZ$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Brisbane South Bank Hotel have a pool?
Yes, this property has an outdoor pool.
Is Novotel Brisbane South Bank Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Brisbane South Bank Hotel?
Self-parking is available for AUD 32 per day. Limited spots are available.
What time is check-in at Novotel Brisbane South Bank Hotel?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Novotel Brisbane South Bank Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary).
Where is Novotel Brisbane South Bank Hotel located?
Located in South Brisbane, this luxury hotel is within a 10-minute walk of Brisbane Convention and Exhibition Centre, South Bank Parklands, and Wheel of Brisbane. Queensland Performing Arts Centre and Treasury Casino are also within 15 minutes. South Brisbane Station is 9 minutes by foot and South Bank Station is 13 minutes.
4.4
Excellent
5 - Excellent
338
4 - Good
175
3 - Okay
41
2 - Poor
13
1 - Terrible
8

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Business traveller, Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer experience ever, contacted Expedia 4 times but still waiting for an answer
Stayed 3 nights in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fresh, clean and modern. Offering lots of space for the family.
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family
Had to walk a block to park the car then pay $32 which was ridiculous considering we paid for accomodation only to find out when we got there you have to park elsewhere and PAY EXORBANT fee for it! Room shows a nice spacious sorrounding in pictures but is actually extremely squashed and tiny. Night time staff member (older man) was quite un pleasant to deal with and quite creepy. I wont be staying here again
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
The “superior double” room was clean but very small. No bath but nice modern furnishings. A nice view. However the beds were SO uncomfortable & the pillows were terribly hard. They were like big heavy lumps of foam. Luckily we had a couple of extra pillows in the car for the kids to sleep on the road trip. Our necks were so sore from the hotel pillows. The pool was enjoyed by the kids. The breakfast was great even though no buffet they had plenty of great options. Everything was made fresh & the restaurant was kept very clean and social distancing observes. The waitstaff at breakfast though left a lot to be desired. Numerous times we would need to ask for something and they’d be nowhere to be seen then would take a long time to bring us what we asked for and there was not much of a welcoming vibe. I didn’t love having to pay extra for parking. I feel like that should be included in the room rates but everything was super close. Lots of great restaurants and Southbank within walking distance. Overall it was an enjoyable stay.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay. Very clean and recently renovated. The hotel is walking distance to all of Southbank snd opposite to a childrens play park, so very kid friendly.
Stayed 1 night in Jul 2020

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