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Novotel Brisbane South Bank Hotel

Photo gallery for Novotel Brisbane South Bank Hotel

Featured image
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Brisbane South Bank Hotel

UNESCO Sustainable Travel Pledge

Novotel Brisbane South Bank Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
38 Cordelia Street, South Brisbane, QLD, 4101

Explore the area

  • Popular LocationSouth Bank Parklands7 min walk
  • Popular LocationLady Cilento Children's Hospital18 min walk
  • Popular LocationMater Private Hospital Brisbane19 min walk
  • AirportBrisbane, QLD (BNE)17 min drive

Choose dates to view prices

About this area

Brisbane

Located in Brisbane, Novotel Brisbane South Bank Hotel is in the city centre and near the beach. Eagle Street Pier and Howard Smith Wharves are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Mall and Westfield Carindale. Check out an event or a game at Suncorp Stadium, and consider making time for South Bank Parklands, a top attraction not to be missed.
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Map

What's nearby

  • Brisbane Convention and Exhibition Centre - 4 min walk
  • Queensland Conservatorium - 6 min walk
  • South Bank Parklands - 7 min walk
  • Lady Cilento Children's Hospital - 18 min walk
  • Mater Private Hospital Brisbane - 19 min walk

Restaurants

  • Spice Central — 1 min walk
  • Rouge Coffee - 2 min walk
  • Kimono Sushi - 4 min walk
  • Olio - 5 min walk
  • Big Roddy's Rippin' Rib Shack - 5 min walk

Getting around

  • South Brisbane Station - 9 min walk
  • Brisbane Airport (BNE) - 17 min drive

About this property

Novotel Brisbane South Bank Hotel

Luxury Brisbane hotel in South Brisbane, walk to South Bank Parklands
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 238 soundproofed rooms feature WiFi and minibars. Other amenities available to guests include TVs, room service and coffee makers.
Novotel Brisbane South Bank Hotel offers 238 forms of accommodation with minibars and a safe. This Brisbane hotel provides wireless Internet access for a surcharge.

Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 32 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 28 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (485 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Guest rating 4+
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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Self-parking fee: AUD 32 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 378 out of 668 reviews
5 - Excellent 57%
Rating 4 - Good. 209 out of 668 reviews
4 - Good 31%
Rating 3 - Okay. 53 out of 668 reviews
3 - Okay 8%
Rating 2 - Poor. 17 out of 668 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 668 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long wait to check in. Bar closed earlier than we were told. Couldn’t even park in hotel car park- had to park in convention centre car park a walk away.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Staff & service, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great service and value for money.
Stayed 5 nights in May 2021