W Brisbane

Photo gallery for W Brisbane

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor) | Premium bedding, minibar, in-room safe, desk
Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor) | Premium bedding, minibar, in-room safe, desk

Overview of W Brisbane

W Brisbane

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
81 North Quay, Brisbane, QLD, 4000

Explore the area

  • Popular LocationSouth Bank Parklands7 min walk
  • Popular LocationEagle Street Pier14 min walk
  • Popular LocationRoma Street Parkland15 min walk
  • AirportBrisbane, QLD (BNE)17 min drive

Choose dates to view prices

About this area

Brisbane

W Brisbane is located in Brisbane Central Business District, a neighbourhood in Brisbane, and is near a train station and on a river. The area's natural beauty can be seen at Roma Street Parkland and Southbank Parklands, while Gallery of Modern Art and Tivoli are cultural highlights. Looking to enjoy an event or a match? See what's going on at Suncorp Stadium or The Gabba.

What's nearby

  • Treasury Casino - 4 min walk
  • Queen Street Mall - 5 min walk
  • South Bank Parklands - 7 min walk
  • Eagle Street Pier - 14 min walk
  • Roma Street Parkland - 15 min walk

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 17 min drive

Restaurants

  • Greenglass - 2 min walk
  • Criterion Tavern - 2 min walk
  • Frankie and George - 3 min walk
  • Felix for Goodness - 3 min walk
  • Ben's Alibi - 3 min walk

About this property

W Brisbane

Luxury Brisbane hotel in Brisbane Central Business District, near Queen Street Mall
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site.
W Brisbane offers 312 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Away has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open selected days.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 19-49 for adults and AUD 10-15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Three Blue Ducks
  • Wet Deck
  • Living Room Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (11840 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property collects a credit card or cash deposit at check-in. The credit card authorization is equal to the room rate plus an additional 40% per night for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. For pre-paid bookings, the listed breakage deposit is charged. Guests who pay in cash are charged a deposit equal to the room and tax, plus the listed general deposit. Unused amounts are refunded at checkout.

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 50 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room (up to 40 lbs/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Breakfast fee: between AUD 19 and AUD 49 for adults, and AUD 10 and AUD 15 for children (approximately)
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Pet fee: AUD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests travelling with pets are charged a AUD 150 cleaning fee per stay, in addition to the daily pet fee.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 442 out of 584 reviews
5 - Excellent 76%
Rating 4 - Good. 76 out of 584 reviews
4 - Good 13%
Rating 3 - Okay. 35 out of 584 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 584 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 584 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious rooms
Stayed 2 nights in Jun 2022

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was a water outage on the morning of checkout. They kept telling us that the water would return in hour, but the others went by and no water. I waited as I wanted to shower before leaving the hotel. By 1pm water had still not returned to my level and I just needed to get home then. Left feeling super deflated because it was a special stay for me, I’m 7 months pregnant and my partner booked the room so I was able to experience a night off for myself without my two year old and him and before our baby is born. I’m still waiting for someone from the W to call with what they are going to do to compensate
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Ws are out of this world but I honestly think some thighs disappointed me like having an amazing bathtub but no salts offered to enjoy it, not being able to get menú for the star restaurant ( 3 ducks something ) or being able to have it as in room dining. But service was great they answered every single time within seconds and the pool area is truly awesome
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself is Unique!
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
In my room, 2809, the bar fridge was noisy. In my first room, 1310, the external plumbing noise, a high pitched whistle-like noise, penetrated into my room. The lighting switches, particularly as you enter a darkened room, are not user friendly. There are NOT enough lifts when the hotel is full.
Stayed 4 nights in May 2022