Skip to main content
Entire cabin

Air conditioned! Hot Tub! 5 kings, bunks, game room & views!

Photo gallery for Air conditioned! Hot Tub! 5 kings, bunks, game room & views!

Outdoor dining - Air conditioned! Hot Tub! 5 kings, bunks, game room & views! (Big Bear)
6 bedrooms, iron/ironing board, travel cot, free WiFi - Air conditioned! Hot Tub! 5 kings, bunks, game room & views! (Big Bear)
Smart TV, fireplace, video games, table football - Air conditioned! Hot Tub! 5 kings, bunks, game room & views! (Big Bear)
Exterior - Air conditioned! Hot Tub! 5 kings, bunks, game room & views! (Big Bear)
Dining - Air conditioned! Hot Tub! 5 kings, bunks, game room & views! (Big Bear)
Get cozy at this large cabin, featuring a hot tub and game room with arcade games, foosball, and x-box. Enjoy views of the lake and slopes from this pet-friendly retreat with an enclosed yard for kids and pets to play safely.

Reviews

9.4 out of 10
Exceptional

Entire cabin

6 bedrooms5 bathroomsSleeps 14260 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi

Add dates for prices

About this property

Air conditioned! Hot Tub! 5 kings, bunks, game room & views!

  • Close to everything - our cabin is a large home with plenty of space for hanging out, playing games, and spending quality time together with friends and family. It features central air conditioning fireplace, hot tub, game room, and views of the lake and slopes! Pet friendly with an enclosed yard to keep your pets and children safe. A bonus room with arcade games, foosball, and x-box for the teenagers, and it's stocked full of games and books!

    *Holidays require a 3-4 night minimum.
    *Weekends must include Friday - Sunday. No Saturday check-in.

    Do not exceed the occupancy limit (14 guests)

    Do not exceed the stated occupancy at any time during your stay. The maximum number of adult occupants may be less than the total maximum occupancy. NO PARTIES ALLOWED. (14 guests max)

    No parking in street or yard

    Parking is only permitted in the driveway, designated parking spaces, and garage. This includes trailers. The maximum number of vehicles permitted is on the exterior sign(6).

    No amplified music 24/7

    Amplified music is not permitted to be heard beyond the property line 24/7. Close your windows to avoid music carrying beyond the property line.

    Head inside at 10:00 p.m.

    Noisy outdoor activities and spa use are prohibited from 10:00 p.m. – 7:00 a.m.

    Take your furry friend with you

    Take your dog with you so they do not disturb surrounding neighbors. You will find that Big Bear Lake is very dog-friendly!

    Take trash to dumpster locations

    Trash needs to be taken to a local dumpsite. Clean Bear locations:

    41970 Garstin Drive & 39690 Big Bear Blvd.

    Fines

    The minimum fine for violating the rules stated previously is $500 per violation. A second offense is $1000 per violation.

    Eviction

    Unruly guests who blatantly disregard the rules and expectations will be evicted without a refund. In addition, costly citations may be issued to the undersigned.
    Lic#2021-1798

Property amenities

Ski

  • Cross-country skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub

Internet

  • Available in the cabin: Free WiFi

Parking and transport

  • Car required
  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • 6 bedrooms
  • Bedsheets provided

Bathroom

  • 4.5 bathrooms
  • Bathtub
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room

Entertainment

  • Books
  • Games
  • Smart TV with cable/satellite channels
  • Stereo
  • Video games

Outdoor areas

  • Barbecue grill
  • Fenced yard
  • Firepit
  • Garden
  • Outdoor furniture
  • Patio

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • 3 pets total

Suitability/Accessibility

  • 3 steps to reach entrance
  • No lift
  • Smooth flooring in public areas
  • Smoke-free property
  • Note from host: non smoking only

Services and conveniences

  • Iron/ironing board
  • Phone

Location highlights

  • In a village
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the marina

Things to do

  • Arcade/game room
  • Foosball table
  • Snow sports gear
  • Water sports equipment
  • Birdwatching nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Sailing nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Swimming nearby
  • Water skiing nearby
  • Water tubing nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Deadbolt lock

General

  • Garden
  • Unit size: 2,800 square feet

Similar properties

Family Loft
The Burgundy
Big Bear Lake
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 1,003 reviews
The price is NZ$206
includes taxes & fees
31 May - 1 June
The Burgundy
Compare similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors
City ordinance requires renters to dispose of their trash at the Clean Bear Dump Site. The closest one to the house is on Garstin.
Please turn the 3 thermostats to ECO.
Failure to complete these may result in a negative review from the host.

Rules

No AMPLIFIED sound ANYTIME day or night. This means NO Bluetooth speakers outside or inside where they can be heard at the property line.
Quiet hours start at 10pm. No spa use or excessive noise after between 10pm and 7am.

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Note from host: pets considered

Children and extra beds

Children are welcome
Note from host: Children welcome

Events

No events allowed

Smoking

Smoking is not permitted
Non smoking only

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Property Registration Number 2021-1798

We should mention

This property does not have any lifts
A car is required for transport to and from this property

About the area

Moonridge, a neighbourhood in Big Bear Lake, is home to this cabin. Community Arts Theater Society and Big Bear Solar Observatory are cultural highlights, and some of the area's activities can be experienced at Big Bear Mountain Resort and Bear Mountain Golf Course. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the sledging and ice skating. Visit our Big Bear Lake travel guide
View more Cabin rentals in Big Bear Lake
Map
Big Bear, CA

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.)
    79 min drive

Restaurants

  • Bear Mountain Ski Resort
    4 min drive
  • Kallans Bar And Grill
    11 min drive
  • Starbucks
    7 min drive
  • Circle K
    10 min drive
  • Applebee’s | IHOP
    6 min drive

Frequently asked questions

Is Air conditioned! Hot Tub! 5 kings, bunks, game room & views! pet-friendly?

Yes, this property allows dogs (limit 3 total).

How much is parking at Air conditioned! Hot Tub! 5 kings, bunks, game room & views!?

On-site parking is available at the property.

What time is check-in at Air conditioned! Hot Tub! 5 kings, bunks, game room & views!?

Check-in begins at 4:00 PM.

What time is check-out at Air conditioned! Hot Tub! 5 kings, bunks, game room & views!?

Checkout is at 11:00 AM.

Where is Air conditioned! Hot Tub! 5 kings, bunks, game room & views! located?

This family-friendly Big Bear Lake cabin is located in Moonridge, within 1 mi (2 km) of Big Bear Mountain Resort, Chair 8 and Bear Mountain Golf Course. Chair 5 and Chair 2 are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Air conditioned! Hot Tub! 5 kings, bunks, game room & views! Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 37 out of 51 reviews
Rating 8 - Good. 11 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

8.6

Cleanliness

9.4

Location

Reviews

Verified

10/10 Excellent

Cory Z.

Liked: Cleanliness, check-in, communication, location, listing accuracy

AMAZING PROPERTY

The host was unbelievably reliable and accommodating! I went here with my family which consisted of babies, children and adults! Everything about the property was amazing and the house is very nice. We really enjoyed our stay! thanks Anne again for everything and making our trip wonderful!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jessica B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend Family Trip to the Mountains

We had an amazing stay in Big Bear! My husband and I got both sides of our families together for a fun weekend away. The house comfortably slept 13 adults and 1 baby and was spacious for hanging out during the day. Great location, super close to town, the lake and some great hiking :) Annie was super responsive and easy to communicate with. Would definitely recommend to friends and can’t wait to go back!!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, communication, location, listing accuracy

Great space for family groups

We would definitely consider staying here again. The space in and outside is great: bedrooms are separated enough to have space between families or kids, if needed, all 11 of us could sit at the same table to eat, hot tub and fire place made for a very relaxing ambience. We got stuck at check-in because details in the email were outdated, but once we got the owner on the phone, everything was easy. It's an easy drive to either mountain. The matresses and pillows were ok- not great.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Amy D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great layout

Super responsive host, any small issue taken care of immediately. We were 3 families traveling to ski / snowboard, 13 people total. Plenty of space to not feel on top of one another. TWO clothes dryers for our wet gear. We used the fireplace, grill, and hot tub. All in good working order. Views of lake from the deck and one bedroom. Would definitely stay here again.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

BrenQueen

Liked: Cleanliness, check-in, communication, location, listing accuracy

Girls trip to relax and unwind

Our stay was wonderful. Annie our Host was amazing! I cannot express how kind, responsive and cheerful this lady was. In times when good customer service is sometimes overlooked, this is not the case working with Annie. Thank you The location was great and situated about 10 min away from 2 major grocery stores. Other fun things like restaurants, donuts, fun spots and unique shopping was close by. We enjoyed quiet hikes in the neighborhood which had practically no traffic. It was quiet and peaceful. The house offered a wonderful great room that was welcoming upon entry The kitchen was clean and stocked with cleaning supplies, the pantry for dishes was very well stocked and we also had the option of disposable supplies! Heck yeah, no dishes to wash! Thanks Annie!! The bedrooms and bathrooms were very nice, clean and stocked with supplies. The game room was great too! The patio area is gorgeous and serene. You wiil not be disappointed! No complaints on our part! Thank you Annie, You're the best!!
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Lise N.

Liked: Check-in, communication, location, listing accuracy

Hot summer at Big Bear

We had 3 generations at this house--spouse & myself, 3 adult children with spouses and 4 children, ages 3 months to 4 years. The house layout is wonderful for a large party, with multiple bedrooms w/ king mattresses (all comfy except for 1 room), and enough bathrooms to accomodate privacy for each couple. Presence of bathtubs was very helpful with bathing small children. The kids lived in the jacuzzi, and really enjoyed the video arcade games. Large living room served as a gathering spot and playroom for the littles. The host was attentive and responded immediately to all queries and was extremely pleasant. That said, this property has been well-loved and is now worn, and in need of some TLC. The deck and barbecue are wonderful but need attention from the cleaning crew.We had a great time but if yard landscaping, updated bathrooms and organized kitchens are important to you, this is not your place. Happily, the AC was efficient and kept us quite comfortable. Had there been window screens present in the bedrooms, we would have been able to enjoy the cooler evening temps and not run the AC. The location is superb if you are there for skiing.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Breanna R.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Place was great. Good for a large group, appreciated that the bunks were adult sized. We did have issues with the hot tub shorting out so wasn’t able to fully enjoy that, hopefully they will get that fixed. Also fyi the game room is located off the garage and not apart of the main house so didn’t use it much. Would probably stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David K.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This home was perfect for 3 families with young kids. Bedrooms were great and living spaces perfect for our group size of 10. Annie was very communicative leading up to our check in and during our stay. She went above and beyond to replace a broken microwave within hours of reporting the issue, which was greatly appreciated, especially with young kids. Overall, a great stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kim R.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Loved the well stocked firewood. We had a great fire in the fireplace. Lots of games provided, well stocked. Comfortable beds, great game room (accessible through garage) and used the hot tub and firepit! Great for a whole extended family with seniors and children!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jennifer B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This property was perfect for our family vacation. The floor plan is great, so spacious and loved having four bedrooms on the main living floor. This house was decorated very cute as well. Very comfortable beds and a wonderful deck and fire pit.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mark B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The property was amazing! Plenty of room, beautiful views, the game room was great for everyone, not just the kids. The host was great!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dorothy M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The house is lovely and lots of room for everyone. We loved the big deck, the game room and the spa. We had a great time.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

YOLANDA B.

Liked: Cleanliness, communication, location, listing accuracy
There were a few issues, but the Hostess resolved any issues quickly. Beautiful location and plenty of room. Very peaceful area. Highly recommend.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lisa M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Husband’s 60th

Our family had a great time at this beautiful, spacious home. Annie was very quick to respond to my messages. Will definitely be back soon.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jackie M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
My extended family of 11 had a wonderful four day stay in Big Bear at this home. It was just as described The property was very clean and spacious, and the beds and pillows were very comfortable. The kitchen was well-stocked with spices, cooking oil, coffee, and coffee condiments. The outdoor deck was a wonderful place to sit outside and enjoy the trees and listen to the birds. The host was also very responsive and kind with a couple of questions I had. Overall, we had a great stay!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Adriana S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great cabin and location!! We celebrated my son's and my mom's birthdays and had a fantastic time. The cabin was comfortable and was stocked with everything we needed to make it a successful family weekend getaway. The host, Annie, was excellent. She promptly answered any questions I had before, during, and after our stay.I'm looking forward to heading back soon for another family get together; I'm thinking winter time to enjoy the slopes, which are close by!
Stayed 2 nights in Aug 2025
Archival

10/10 Excellent

Sheila H.

Really comfy and cozy and convenient for a big group

Annie is so responsive to any questions it's fantastic! Super location since we had skiers and boarders of all ages going back and forth all day between the house and Bear Mountain. We brought our two dogs and I was frustrated that I had forgotten their dog beds but much to our amazement Annie had two of them in the living room :) Would definitely like to stay there again. Thanks so much for your hospitality.
Stayed 3 nights in Jan 2017
Verified

10/10 Excellent

Linda D.

Beautiful cabin - good all year long

We enjoyed our stay. The cabin is well equipped with anything you need. The location is great - not too far from town but in a quiet neighborhood. It’s a great cabin for dogs, with a huge outdoor FENCED IN backyard. Our dogs loved running around and barking at things. We loved sitting on the deck in the jacuzzi enjoying the moonlight. This cabin would be great at any time of year! The owners could not have been nicer or more accommodating. We had some special needs for my mom, and they went out of their way to support our family. Annie was super responsive whenever we had a question.
Stayed 4 nights in Dec 2018
Verified

6/10 Okay

Penny W.

Liked: Check-in, communication, location
Disliked: Cleanliness

Relaxing, spacious and comfortable

We enjoyed our stay, however the house was not very clean. The spa had algae but the host had a spa guy out within an hour to clean it. There was only one bath towel per guest and no extra towels for spa use. There was also construction right next door with hammering going on from 7a-4pm frim Thursday- Saturday. The host comped us a extra night due to these issues. The house was comfortable and accommodated our family of 12.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

Margarita L.

Disliked: Cleanliness, check-in, location, listing accuracy

Big Bear

It started with the entry the welcome mat was very old and dirty. The bathroom in the entrance had a door missing and had cob webs. The living room had two vlue chairs that were very dusty in the back. Could not put clothes in front bedroom because it was being used as storage. The garage was very dirty. The kitchen utensils were very old and the food would stick to the food. The side of refrigerator was an eyesore it was filled with cleaning materials. I read your email that you pay a living wage thats good. However you should check the work . Also the back deck chairs had no cushions. You have rules us as tenants should start imposing some rules also. The people I took will not pay me now because it not what I told them it would be like I
Stayed 4 nights in Jun 2023
Archival

10/10 Excellent

Anand M.

Beautiful Cozy Vacation Home!

This Christmas we four friends with families decided to rent a home. Moonridge on homeaway website looked beautiful with breathtaking pics and a promise of a home away from home. We contacted the owner/manager Annie and were very happy with her prompt and precise response. We had multiple email exchanges on homeaway site and within an hour or so we were all set for two night stay. We reached after about 3 hours of drive from LA and found the property every bit it was promised on the website. The warm welcoming entrance set the holiday mood. The instruction book was detailed about the home as well as near by attractions. The big living room with fireplace and decorated Christmas tree were perfect for the occasion. There were four large bedrooms downstairs and two large bedrooms upstairs with all linen and blankets provided and were very comfortable. There was ample space in drive way and garage to park our four cars. There was a full kitchen which came handy as no body wanted to go out on Christmas eve. This property had something for everybody game consoles, internet, books and extra games in the garage. The cleanliness was imppecable and property had touch of proffessionalism all around. The response was with in few minutes whenever we had any queries which was very assuring and impressive. Our stay was cozy, comfortable and we all had a very memorable Christmas. If we come back next year we would like to rent this home again as in my opinion it is one of the best places in the area. I would definitely recommend any body visiting Big Bear lake in California to check this property as you will make some memories to last!
Stayed 2 nights in Dec 2015
Archival

10/10 Excellent

Rachelle C.

Beautiful spacious property

Our family vacations in Big Bear every year and this was by far the best vacation house we have rented. Ana literally thought of everything. There was not one thing we needed during our stay that we didnt have. Every room had more than enough blankets and pillows . Some of the rooms had robes as well. The house was more than stocked. She provided shampoo and soap in every restroom as well as a fully stocked kitchen. I noticed there were sleds, skis, snow board onsite for use during the winter season. The game room was nice for everyone to have fun in. It had a pool table and a fooseball table. The balcony is amazing set in the trees with a hammock in the yard below. The Jacuzzi on the deck was amazing. It seemed fairly new worked perfectly. There's was nothing i disliked about this house or the owners. The house does not have an air conditioner. I was a bit worried at first but almost every room has ceiling fans and the breeze up there is perfect. The only room that was a bit warm was the second master but if you leave the window open it's perfect. For people who are looking for that giant master bathroom this house doesn't have it but honestly you don't need it with everything else. I would highly recommend this property. Oh and on a side note I noticed that someone had commented that the furniture was outdated. I have quite expensive taste and the couches and chairs were to die for they were so comfortable! This an actual cabin with modern touches. My family had to come to big bear this time around for a funeral and I was worried about space . I wanted to make sure everyone had enough space so they could grieve and not argue because they were crowded. This was perfect, we accommodated 10 adults and 3 children perfectly. (I only anticipated 8 adults and 1 child, even with the extra people we were comfortable) this house could sleep way way more but for privacy it fit us perfectly. I couldn't recommend a better house or a better owner. Ana was courteous and attentive and very accomadating given our situation! We will never rent another house for our family vacations again! Highly recommended , you won't be disappointed.
Stayed 3 nights in Sep 2017
Verified

6/10 Okay

Carmen P.

Liked: Check-in, communication
Disliked: Cleanliness, location, listing accuracy

Totally different than the pictures

We got there, the lady that checked us in was friendly and nice. The room was not cleaned and there were full of dust and little trash here and there in cabinets and kitchen. I opened the mirror in the restroom and someone ate a chocolates bars and left the trash in there charging for cleaning ans nit cleaning the place!!! Not cool at all!!! The refrigerator smelled like a dead mouse and was kind of digesting. The balcony was nice but not cleaned and the bench was broken and a pice of wood sticked out of it so we had to put blanket to sit on it. The kitchen was nice but all the pots were old and not enough spoon or fork for 12 people. I talked to Annie and she agreed for early check in, that was nice of her. But in the mean time the maintenance came in to instal The AC! And fix the curtain that I mentioned to Annie that is broken. Some beds in some bedrooms were too old that the wood sounds wired with every move at night. There were signs all over the place about not having music or talk loud in the balcony with the fines of $500 and $1000 at anytime of the day! Why would I want to go somewhere I can’t have my music on or talk at any time of the day!!! On my vacation!!! In the description, they said there will be paper towel, toilet paper, shampoo and body wash in all the bathrooms!!! Not true I had to run to store for paper towels and paper toilet and shampoo and body wash. I spouse to stay there three nights and there were no supplies for three days!! As it should of be according to description. Be aware you should drive to drop your own trash if you are staying for couple nights!! Wired for what you pay!!! For what I paid I had a very higher expectations and none was satisfied except the view of the cabins and beds that were super clean. Overall I liked the cabin but mot the rules!! You will not be comfortable with all the signs around the house. The pictures on this cabin needs to be updated. There are old and the cabins doesn’t look like the pictures at all except the views.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Jennifer K.

Liked: Check-in, communication, location, listing accuracy

Great communication and area but cabin needs attention

Check in was easy, but then we started noticing problems... there was a leak under the kitchen sink and slow draining water in one of the bathrooms; the floors were covered in dirt, one of the duvet covers was soiled, all of the dishes seemed to not be cleaned thoroughly; and supplies like trash bags, paper towels, soap, etc. were not stocked. All issues were immediately addressed! We were told there was a new cleaning crew that was not meeting expectations and changes would be made, a plumber fixed all issues and a cleaning crew came out the next day to address our concerns. We also informed the owners about the broken furniture on the patio. The cabin is more "lived in" than the photos show, but it was perfect for our large family to each have king beds and individual bathrooms which we all appreciated. The kids also loved the game room and the dogs loved safely roaming the back yard. If the cleaning issues are resolved and updates made to the broken furniture, I am confident this cabin will shine again! The owners truly care and did everything and more to address each and every concern.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Alison B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Home for a Large Group

Our friends and family stayed at this home for the weekend and we really liked it! The property has a view of the lake and the deck is fantastic with a fire pit and jacuzzi and plenty of chairs to enjoy the beautiful Big Bear scenery and fresh air. The house is well-appointed - we didn’t need anything. And Annie and Josh we’re wonderful to work with- so accessible and gracious. We highly recommend this house!
Stayed 2 nights in Aug 2022