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"Beds not comfortable which let it down"

"Parking good staff good Rome clean just one thing though it was cold in the room ."

"Room was really quirky, lovely comfortable bed and crisp linen. Receptionist on Sunday morning was lovely and the guy on night duty was a star ( sorry can’t remember there names). Great location too."

"Everyone so helpful , and meals are big portions and good selection, staff so nice treat you like family. Rooms clean and comfortable and parking on your doorstep , everything you could want , definitely going back and highly recommended "

"Lovely hotel,staff friendly and helpful easy to contact them,room was comfortable and clean had everything we needed,close to all amenities and town centre."

"Fantastic hotel, highly recommend and will stay again when next visiting the area"

"Lots of negativity about this Hotel Our experience was Very good Check-in Swift hall Reception downstairs areas Magnificent Staircase Ladings upto 1st floor all new carpets Clean room was great clean superb shower room Staff we're Fantastic Really Helpful and friendly Yes parts of hotel bit Shabby/need updating which is a huge task giving Size of the building but work ongoing in smartining it up Only real moan the fantastic balcony overlooking the sea front (Smoking Area) could do with pressue washing sooner rather than later and add few more Bins Just booked for next year going to be interesting to see the changes and upgrades they doing "

"For the price we paid, this was excellent! The hotel is stunning when you walk in, the rooms were nicely decorated, if a little grubby but we weren’t expecting 5*. The beds were really comfy. I’m not sure what the rooms would be like in summer as there was no heating or air conditioning and windows didn’t open much. The bars ares were excellent too! Staff were really nice, didn’t seem the best trained in hospitality, which surprised me for a Britannia Hotel but still, we weren’t put off - maybe some staff had called in sick and they were covering? We’d definitely return. "

"Quality modern accommodation. We rebooked a second night as we enjoyed it so much. Staff are very friendly and helpful. There is a lovely pub next door (part of the hotel) which has a great atmosphere, serves lovely food, drinks and even has a soft play area. There is a park opposite the accommodation and a supermarket 50rds on the same road. We will definitely be booking again. Thankyou for looking after us 😊 ! "