The reception desk was always polite and efficient. The hotel was well looked after cleaning was excellent, and it is very close to the metro. We had a wonderful time staying there. I would recommend it to any travelers who are looking for a well looked after hotel that is close to the metro and safe. We did not bother with the breakfast, but walked 100 feet to an amazing café which served amazing cakes, breakfast and café con. Leche costing us only seven euros for the two of us each morning, it is obvious the people at the hotel care about their customers and they are always very welcoming. We got there much earlier as our flight came in at 7 AM they looked after the luggage our room was ready by three, but we can start our vacation as they looked after our luggage , I would highly recommend this hotel and will definitely stay there again when I visit Barcelona.