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VR Queen Street - Hotel & Suites

Photo gallery for VR Queen Street - Hotel & Suites

Featured image
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Overview of VR Queen Street - Hotel & Suites

VR Queen Street - Hotel & Suites

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
401 Queen Street, Auckland, 1010

Explore the area

  • Popular LocationKarangahape Road3 min walk
  • Popular LocationNew Zealand Film Archive6 min walk
  • Popular LocationGrafton Bridge7 min walk
  • AirportAuckland (AKL-Auckland Intl.)21 min drive

Choose dates to view prices

About this area

Auckland

VR Queen Street - Hotel & Suites is located in Newton, a neighbourhood in Auckland, and is in the city centre and near a metro station. Auckland Baptist Tabernacle and Karangahape Road are local landmarks, and the area's natural beauty can be seen at Auckland Domain and Myers Park. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with skydiving and mountain biking.

What's nearby

  • Karangahape Road - 3 min walk
  • New Zealand Film Archive - 6 min walk
  • Grafton Bridge - 7 min walk
  • Sky Tower - 13 min walk
  • Auckland City Hospital - 14 min walk

Getting around

  • Auckland Britomart Station - 19 min walk
  • Auckland (AKL-Auckland Intl.) - 21 min drive

Restaurants

  • Latitude 36 — 1 min walk
  • Bar Latitude 36 — 1 min walk
  • Da Vinci's - 2 min walk
  • Number 5 - 3 min walk
  • K Rd Dairy - 3 min walk

About this property

VR Queen Street - Hotel & Suites

Eco-friendly Auckland hotel in Newton, near Sky Tower
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and concierge services. All 80 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and microwaves. In-room free WiFi and iPod docking stations are standard, as are Smart TVs with digital channels. Change of towels is available on request
VR Queen Street - Hotel & Suites offers 80 forms of air-conditioned accommodation with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike tour information
  • Bike parking

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino

Business services

  • Conference space (215 square feet)
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Microwave
  • Fridge
  • Toaster

More

  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are available for NZD 35.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: NZD 45 per person (one-way)
  • Airport shuttle fee per child: NZD 45 (one-way), (from 5 to 14 years old)
  • Covered self-parking fee: NZD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 327 out of 1000 reviews
5 - Excellent 33%
Rating 4 - Good. 409 out of 1000 reviews
4 - Good 41%
Rating 3 - Okay. 163 out of 1000 reviews
3 - Okay 16%
Rating 2 - Poor. 76 out of 1000 reviews
2 - Poor 8%
Rating 1 - Terrible. 25 out of 1000 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast included was great, The facilities in general good, but the couch was not very clean
Stayed 2 nights in Aug 2021

3/5 Okay

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dirty. Under the table was not vacuumed. The walls were filthy, all of them. Finger prints on the door from previous guests. Bathroom was clean, apart from walls and door. Staff were lovely, very friendly. Good location. $4 uber ride into viaduct. Basic breakfast but done well and nice coffee.
Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room roof had mould on it. Door lock was broken and the couches were dirty. Had to call reception to open the door for us while we were locked inside. They charged me extra for something i never used and lucky i checked and when questioned, i got refund. I would not go back
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The images of the room didnt match the room when we got there and there was no say on bond when i booked the room but it was a nice stay anyways
Stayed 1 night in Jul 2021