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Featured image
Indoor pool
Indoor pool
Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
997 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationViaduct Harbour5 min walk
Popular LocationSkyCity Casino10 min walk
Popular LocationSky Tower10 min walk
AirportAuckland (AKL-Auckland Intl.)29 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed, View

    4.1/5 guest room rating

    Room amenities

    • 52 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed, View
  • Luxury Room, 1 King Bed, View

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • Water view
    • Sleeps 3
    More detailsLuxury Room, 1 King Bed, View
  • Superior Room, 1 King Bed, City View

    4.4/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed, City View
  • Luxury Room, 1 King Bed, Marina View

    4.8/5 guest room rating

    Room amenities

    • 35 sq m
    • Marina view
    • Sleeps 3
    More detailsLuxury Room, 1 King Bed, Marina View
  • Luxury Room, 1 King Bed, Balcony, View

    Room amenities

    • Sleeps 2
    More detailsLuxury Room, 1 King Bed, Balcony, View

About this area

Auckland

Located in Auckland, Sofitel Auckland Viaduct Harbour is in the business district and on the waterfront. Aotea Centre and Auckland War Memorial Museum are cultural highlights, and some of the area's notable landmarks include Sky Tower and Britomart Transport Centre. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed. Sailing, surfing/boogie boarding and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Auckland travel guide
Map
Popular Location

What's nearby

  • Viaduct Harbour - 5 min walk
  • SkyCity Casino - 10 min walk
  • Sky Tower - 10 min walk
  • Queen Street Shopping District - 11 min walk
  • SKYCITY Auckland Convention Centre - 11 min walk

Getting around

  • Auckland Britomart Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • Lava Dining — 1 min walk
  • 21 Viaduct Cafe — 1 min walk

About this property

Sofitel Auckland Viaduct Harbour

Luxury Auckland hotel in Auckland Central Business District, walk to Viaduct Harbour
This smoke-free hotel features a marina, a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include an indoor pool, a fitness centre and a bar/lounge. All 172 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Free wired Internet and iPod docking stations are standard, as are LED TVs with satellite channels.
Sofitel Auckland Viaduct Harbour offers 172 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 48-inch LED televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: NZD 45 per day
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times

Food and drink

Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: NZD 32.46 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
French
German
Russian
Spanish

Business services

24-hour business centre
Computer station
Conference space (5380 square feet)

Outdoors

Marina on site
Terrace

Spa

6 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage/treatment rooms
Reflexology
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

48-inch LED TV
iPod dock
Films for purchase
Satellite channels

Food and drink

Espresso maker
Minibar
Fridge

Outdoor space

Balcony

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for NZD 80.0 per night.
Free cots (infant beds)

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: NZD 32.46 per person (approximately)
  • Airport shuttle fee: NZD 34 per person (one way)
  • Valet parking fee: NZD 45 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Contactless check-out is available.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sofitel Auckland Viaduct Harbour Hotel
Sofitel Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour
Sofitel Viaduct Harbour
Sofitel Auckland Viaduct Harbour New Zealand

Frequently asked questions

Can I cancel my reservation for free at Sofitel Auckland Viaduct Harbour and receive a full refund?
Yes, Sofitel Auckland Viaduct Harbour offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Auckland Viaduct Harbour cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for NZD 45 per day.
What time is check-in at Sofitel Auckland Viaduct Harbour?
Check-in is from 2 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary).
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of NZD 34 per person, one way, applies.
Where is Sofitel Auckland Viaduct Harbour located?
Located in Auckland Central Business District, this luxury hotel is within a 15-minute walk of Viaduct Harbour, Sky Tower and Princes Wharf. Auckland Ferry Terminal and SkyCity Casino are also within 15 minutes. Auckland Britomart Station is 14 minutes by foot.

Guest reviews

Overall score and ratings for Sofitel Auckland Viaduct Harbour

4.6
Wonderful
5 - Excellent
725
4 - Good
215
3 - Okay
38
2 - Mediocre
12
1 - Poor
7
4.8
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a great stay... shame that the full food menu was not available.

Stayed 2 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in May 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Given the circumstances not surprising, but they seemed very short-staffed. Impossible to get hold of housekeeping or room service - defaulted to reception eventually. Not impressed with 100% surcharge on laundry on a Saturday

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was very relaxing and the staff were professional and attentive. All good combinations at such a stressful time in our and everyone else’s world! Thank you!!

Stayed 1 night in Mar 2020