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Overview of Pullman Auckland Hotel & Apartments

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Guest reviews

4.2/5 Very Good
986 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationUniversity of Auckland5 min walk
Popular LocationQueen Street Shopping District5 min walk
Popular LocationBritomart Transport Centre9 min walk
AirportAuckland (AKL-Auckland Intl.)30 min drive

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  • Superior Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    Show details
  • Superior Twin Room

    4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
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  • Executive Suite, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 44 sq m
    • City view
    • Sleeps 3
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  • Apartment, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 4
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  • Superior Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 2
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  • Superior Room, 2 Queen Beds

    4.2/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 4
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  • Deluxe Room, 1 King Bed

    3.8/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
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  • Deluxe Suite, 1 Queen Bed

    3.8/5 guest room rating

    Room amenities

    • 44 sq m
    • City view
    • Sleeps 2
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  • Junior Suite, 1 King Bed

    Room amenities

    • 44 sq m
    • City view
    • Sleeps 2
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  • Executive Room, 1 King Bed (Superior)

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    Show details
  • Superior Room, 1 Queen Bed

    3.6/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    Show details
  • Deluxe Apartment, 1 Bedroom

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 2
    Show details

About this area

Auckland

Located in Auckland, Pullman Auckland Hotel & Apartments is in the city centre and near the bay. The Civic and Aotea Centre are cultural highlights, and some of the area's popular attractions include Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Looking to get your feet wet? Kayaking, waterskiing and windsurfing adventures can be found near the property.

Visit our Auckland travel guide
Map
Popular Location

What's nearby

  • University of Auckland - 5 min walk
  • Queen Street Shopping District - 5 min walk
  • Britomart Transport Centre - 9 min walk
  • Auckland Ferry Terminal - 10 min walk
  • Spark Arena - 14 min walk

Getting around

  • Auckland Britomart Station - 7 min walk
  • Auckland (AKL-Auckland Intl.) - 30 min drive

Restaurants

  • Tapestry Dining — 1 min walk
  • Omni Bar — 1 min walk

About this property

Pullman Auckland Hotel & Apartments

Family-friendly Auckland hotel in Auckland Central Business District, walk to Auckland Ferry Terminal
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 328 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are LED TVs with satellite channels.
Pullman Auckland Hotel & Apartments offers 328 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. 49-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Covered valet parking: NZD 45.00 per night
Parking height restrictions apply
Limo/town car service

Food and drink

Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: NZD 39 for adults and NZD 30 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
German
Korean
Portuguese
Russian

Business services

16 meeting rooms
Business centre
Conference centre

Outdoors

Pool sunloungers
Terrace

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Bathroom (partially open)
Bathtub or shower
Free toiletries
Hairdryer

Entertainment

49-inch LED TV
Satellite channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 28 May until 15 July:
  • Bar/Lounge
  • Dining venue

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots (infant beds)

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 39 for adults and NZD 30 for children (approximately)
  • Valet parking fee: NZD 45.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Pullman Auckland Hotel
Pullman Auckland
Auckland Hyatt Regency
Pullman Auckland New Zealand
Pullman Auckland Hotel Auckland Central

Frequently asked questions

Can I cancel my reservation for free at Pullman Auckland Hotel & Apartments and receive a full refund?
Yes, Pullman Auckland Hotel & Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Auckland Hotel & Apartments cancellation policy on our site for more details about any exclusions or requirements.
Does Pullman Auckland Hotel & Apartments have a pool?
Yes, this property has an indoor pool.
Is Pullman Auckland Hotel & Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for NZD 45.00 per night.
What time is check-in at Pullman Auckland Hotel & Apartments?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM.
Where is Pullman Auckland Hotel & Apartments located?
This family-friendly Auckland hotel is located near the bay, within a 10-minute walk of Auckland High Court, Auckland Ferry Terminal and University of Auckland. Queen Street Shopping District and The Civic are also within 10 minutes. Auckland Britomart Station is 7 minutes by foot and Auckland Grafton Station is 30 minutes.

Guest reviews

4.2
Very Good
5 - Excellent
500
4 - Good
308
3 - Okay
110
2 - Mediocre
47
1 - Poor
21
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upgrade was unexpected and well received. A nice gesture.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Next to the University. Auckland has a abundance of hills and this property is located on one that requires significant hiking if you are walking to restaurants, ect..

Stayed 1 night in Mar 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Staff was excellent and extremely helpful. Hotel is at the top of a hill so the extra exercise was welcome.

    Stayed 3 nights in Feb 2020