Empire Apartments

Photo gallery for Empire Apartments

Primary image
Flat-screen TV
Desk, WiFi, bed sheets
Desk, WiFi, bed sheets
Desk, WiFi, bed sheets

Overview of Empire Apartments

Empire Apartments

3.0 star property
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Restaurant
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
Map
21 Whitaker Place, Grafton, Auckland, Auckland, 1010

Explore the area

  • Popular LocationGrafton Bridge9 min walk
  • Popular LocationSky Tower16 min walk
  • Popular LocationSkyCity Casino17 min walk
  • AirportAuckland (AKL-Auckland Intl.)26 min drive

Choose dates to view prices

About this area

Auckland

Located in Auckland, Empire Apartments is in the city centre. Auckland Ferry Terminal and Princes Wharf are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Enjoy an event or a match at Spark Arena, and consider making time for Auckland Zoo—a top attraction that's not to be missed.
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Map

What's nearby

  • University of Auckland - 1 min walk
  • Grafton Bridge - 9 min walk
  • Sky Tower - 16 min walk
  • Auckland City Hospital - 16 min walk
  • SkyCity Casino - 17 min walk

Getting around

  • Auckland Mt Eden Station - 3 min drive
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Brickhouse - 3 min walk
  • Da Vinci's - 6 min walk
  • Number 5 - 6 min walk
  • Betsia kebabs - 6 min walk
  • Nata Portugese Bakery - 7 min walk

About this property

Empire Apartments

3-star Auckland guesthouse in Auckland Central Business District, near University of Auckland
This smoke-free guesthouse features a restaurant, laundry facilities and express check-out. Other amenities include multilingual staff and a reception hall. All 50 rooms provide conveniences such as fridges and microwaves, plus WiFi and flat-screen TVs. Wired Internet, hobs and fans are among the other amenities available to guests. Housekeeping is available once per stay.
Empire Apartments offers 50 accommodations with free toiletries and fans. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Auckland guest house provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per week), Wired Internet (surcharge)

Parking and public transport

  • Limited on-site parking
  • Off-site parking available (NZD 30 per day)

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • No lifts
  • Reception hall

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Hob

More

  • Desk
  • Phone

Similar properties

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Auckland Central Business District
Auckland Central Business District
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3 star
3 star
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 2 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
For more details, please contact the property using the information on the booking confirmation
The shared apartment accommodation is not suitable for guests who are required to quarantine, due to the apartment's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: NZD 10 per week (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per week (rates may vary)
  • Nearby parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Empire Apartments Auckland
Empire Auckland
Empire Apartments Auckland
Empire Apartments Guesthouse
Empire Apartments Guesthouse Auckland

Overall score and ratings

3.2
Rating 5 - Excellent. 20 out of 158 reviews
5 - Excellent 13%
Rating 4 - Good. 52 out of 158 reviews
4 - Good 33%
Rating 3 - Okay. 47 out of 158 reviews
3 - Okay 30%
Rating 2 - Poor. 19 out of 158 reviews
2 - Poor 12%
Rating 1 - Terrible. 20 out of 158 reviews
1 - Terrible 13%

3.3/5

Cleanliness

3.3/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

2.1/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good if you’re just looking for a cheap place to stay, everything you need and I was happy with the comfort of the bed. Great price. Unfortunately the people hanging around the property scared us off coming back ☹️ Not their fault though
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Bad customer service from front of house. Alright too stay not long term. Can’t breathe
Stayed 7 nights in Feb 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
While this was very central the apartments kitchen and bathroom was disgusting and dirty. We chose not have a shower there as it was so filthy. The good things was the bed was comfortable and the sheets where clean. The room needs redecorating as it is old and badly maintained.
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Budget accommodation. Did the job and i survived.
This place was good for the price and when i initially saw the 19th floor i was quite surprised that it was modern and appeared clean. However there were long hairs in the bed and the toilet leaked onto the floor and created a big puddle. Thankfully my flat mate is handy and so was able to turn off the mains. I dont think they always change the sheets to save costs. The beds were very hard and like sleeping on the floor. The pillows were very thin and there were no extra pillows. For the money it was fine but if i had to stay in auckland again on a budget i would not go there.
Stayed 1 night in Jan 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dive. It is old and dirty, the place smells. The staff are rude to people, I witnessed a staff member yelling at a guest when the guest was making an inquiry. The lifts are so dodgy, with each ride you hope that it doesn't break down and that you don't get trapped. Only stay here if you are desperate and cannot find anywhere else to stay.
Stayed 2 nights in Oct 2021