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Empire Apartments

Photo gallery for Empire Apartments

Featured image
Flat-screen TV
Desk, WiFi, bed sheets
Desk, WiFi, bed sheets
Desk, WiFi, bed sheets

Overview of Empire Apartments

Empire Apartments

3 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Restaurant
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
21 Whitaker Place, Grafton, Auckland, Auckland, 1010

Explore the area

  • Popular LocationGrafton Bridge9 min walk
  • Popular LocationSky Tower17 min walk
  • Popular LocationSkyCity Casino18 min walk
  • AirportAuckland (AKL-Auckland Intl.)21 min drive

Choose dates to view prices

About this area

Auckland

Empire Apartments is located in Newton, a neighbourhood in Auckland, and is in the city centre. Auckland Ferry Terminal and Princes Wharf are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Enjoy an event or a match at Spark Arena, and consider making time for Auckland Zoo—a top attraction that's not to be missed.

What's nearby

  • University of Auckland - 1 min walk
  • Grafton Bridge - 9 min walk
  • Auckland City Hospital - 16 min walk
  • Sky Tower - 17 min walk
  • SkyCity Casino - 18 min walk

Restaurants

  • Empire Foodcourt — 1 min walk
  • Brickhouse - 3 min walk
  • Da Vinci's - 6 min walk
  • Number 5 - 6 min walk
  • Betsia kebabs - 6 min walk

Getting around

  • Auckland Mt Eden Station - 3 min drive
  • Auckland (AKL-Auckland Intl.) - 21 min drive

About this property

Empire Apartments

3-star Auckland guesthouse in Newton, near University of Auckland
This smoke-free guesthouse features a restaurant, laundry facilities and express check-out. Other amenities include multilingual staff and a reception hall. All 50 rooms provide conveniences such as fridges and microwaves, plus WiFi and flat-screen TVs. Wired Internet, hobs and fans are among the other amenities available to guests. Housekeeping is available once per stay.
Empire Apartments offers 50 forms of accommodation with free toiletries and fans. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Auckland guest house provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per week), Wired Internet (surcharge)

Parking and public transport

  • Limited on-site parking
  • Off-site parking available (NZD 30 per day)

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • No lifts
  • Reception hall

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Hob

More

  • Desk
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: NZD 10 per week (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per week (rates may vary)
  • Nearby parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Empire Apartments Auckland
Empire Auckland
Empire Apartments Auckland
Empire Apartments Guesthouse
Empire Apartments Guesthouse Auckland

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 20 out of 151 reviews
5 - Excellent 13%
Rating 4 - Good. 51 out of 151 reviews
4 - Good 34%
Rating 3 - Okay. 46 out of 151 reviews
3 - Okay 30%
Rating 2 - Poor. 17 out of 151 reviews
2 - Poor 11%
Rating 1 - Terrible. 17 out of 151 reviews
1 - Terrible 11%

3.3/5

Cleanliness

3.3/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a rip off, dirty, and the reception staff were rude. After a 5 hour drive i expected a little consideration and empathy but no. I got charged MORE THAN WHAT MY CONFIRMATION OF TRAVEL SAID, IM NEVER GOING TO BE COMING BACK OR RECOMMENDING IT TO ANYBODY
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service
It is a budget accommodation so what you see is what you get. Everything was fine.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly and warm welcoming staff and guests. Close to the Sky Tower and shops
Stayed 1 night in Jun 2021

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location and great value for the money. Staff helped when we were accidentally given the wrong type of room. You get fluffy towels and toiletries. Be aware that it is budget accommodation so no frills. There are a lot of students because it is also student housing.
Stayed 1 night in May 2021