1/5 Terrible
Verified traveller
Business traveller, Travelled with partner
4 Aug 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021
Empire Apartments
Photo gallery for Empire Apartments
Overview of Empire Apartments
Empire Apartments
Guests rated this property 3.3/5 for cleanliness.
Popular amenities
- Restaurant
- Laundry
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Social distancing
- Temperature checks
21 Whitaker Place, Grafton, Auckland, Auckland, 1010
Explore the area
- Grafton Bridge9 min walk
- Sky Tower17 min walk
- SkyCity Casino18 min walk
- Auckland (AKL-Auckland Intl.)21 min drive
Choose dates to view prices
About this area
Auckland
Empire Apartments is located in Newton, a neighbourhood in Auckland, and is in the city centre. Auckland Ferry Terminal and Princes Wharf are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Enjoy an event or a match at Spark Arena, and consider making time for Auckland Zoo—a top attraction that's not to be missed.
What's nearby
- University of Auckland - 1 min walk
- Grafton Bridge - 9 min walk
- Auckland City Hospital - 16 min walk
- Sky Tower - 17 min walk
- SkyCity Casino - 18 min walk
Restaurants
- Empire Foodcourt — 1 min walk
- Brickhouse - 3 min walk
- Da Vinci's - 6 min walk
- Number 5 - 6 min walk
- Betsia kebabs - 6 min walk
Getting around
- Auckland Mt Eden Station - 3 min drive
- Auckland (AKL-Auckland Intl.) - 21 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (NZD 10 per week), Wired Internet (surcharge)
Parking and public transport
- Limited on-site parking
- Off-site parking available (NZD 30 per day)
Food and drink
- 1 restaurant
Family friendly
- Laundry facilities
- Microwave
- Fridge
Conveniences
- No lifts
- Reception hall
Guest services
- Front desk (limited hours)
- Housekeeping (once per stay)
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- Chinese
- English
- Japanese
- Korean
More
- Smoke-free property
Room amenities
Bedroom
- Bed sheets
- Fan
- Heating
Bathroom
- Free toiletries
- Shower
- Towels
Entertainment
- Flat-screen TV
Food and drink
- Cookware/dishes/utensils
- Microwave
- Fridge
- Hob
More
- Desk
- Phone
Similar properties
See similar properties
Auckland
Auckland Central Business District
Family-friendly
Washer and dryer
Guest house
3 star
Policies
Check-in
Check-in from 2 PM - 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Express checkout
Special check-in instructions
The front desk is open daily from 8 AM - 9:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for in-room wireless Internet: NZD 10 per week (rates may vary)
- Fee for in-room wired Internet: NZD 10 per week (rates may vary)
- Nearby parking fee: NZD 30 per day
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
We should mention
Only registered guests are allowed in the guestrooms
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Empire Apartments Auckland
Empire Auckland
Empire Apartments Auckland
Empire Apartments Guesthouse
Empire Apartments Guesthouse Auckland
Frequently asked questions
Overall score and ratings
3.3
3.3/5
Cleanliness
3.3/5
Staff & service
3.1/5
Amenities
3.1/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family and small children
24 Jul 2021
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Travelled with partner
19 Jun 2021
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021
3/5 Okay
Tom
Business traveller
12 Jun 2021
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2021
4/5 Good
Verified traveller
Travelled with family
24 May 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021