Ascotia off Queen

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1 bedroom, iron/ironing board, free WiFi, bed sheets
Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Executive Room | View from room
1 bedroom, iron/ironing board, free WiFi, bed sheets

Overview of Ascotia off Queen

Ascotia off Queen

3.0 star property

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
3 Scotia Place, Auckland, 1010

Explore the area

  • Popular LocationSky Tower13 min walk
  • Popular LocationSkyCity Casino14 min walk
  • Popular LocationAuckland Ferry Terminal9 min drive
  • AirportAuckland (AKL-Auckland Intl.)27 min drive

Choose dates to view prices

About this area

Auckland

Ascotia off Queen is located in Auckland Central Business District, a neighbourhood in Auckland, and is near a train station. New Zealand Film Archive and The Civic are cultural highlights, and some of the area's landmarks include Karangahape Road and Britomart Transport Centre. New Zealand Maritime Museum and Auckland Zoo are also worth visiting. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and horse riding nearby.

What's nearby

  • New Zealand Film Archive - 6 min walk
  • Grafton Bridge - 7 min walk
  • Sky Tower - 13 min walk
  • SkyCity Casino - 14 min walk
  • Auckland Ferry Terminal - 9 min drive

Getting around

  • Auckland Mt Eden Station - 19 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • Bestie - 3 min walk
  • Ken Yakitori Bar - 3 min walk
  • Alleluya - 3 min walk
  • Da Vinci's - 3 min walk
  • Le Garde Manger - 3 min walk

About this property

Ascotia off Queen

3-star Auckland hotel in Auckland Central Business District, near Sky Tower
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Ascotia off Queen offers 82 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 32-inch Plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: NZD 18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tropicana Bar and Cafe
  • Bar

Things to do

  • Bike tour information
  • Bike parking

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night.
Cots (infant beds) are available for NZD 25 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: NZD 18.00 per person (approximately)
  • Airport shuttle fee: NZD 45 per person (one-way)
  • Airport shuttle fee per child: NZD 45 (one-way), (from 7 to 14 years old)
  • Secured self-parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 166 out of 996 reviews
5 - Excellent 17%
Rating 4 - Good. 389 out of 996 reviews
4 - Good 39%
Rating 3 - Okay. 243 out of 996 reviews
3 - Okay 24%
Rating 2 - Poor. 133 out of 996 reviews
2 - Poor 13%
Rating 1 - Terrible. 65 out of 996 reviews
1 - Terrible 7%

3.8/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The receptionist was very good but that is where the service ended. the rooms were not clean. The air con didn't work. the tap was loose. electrical switch's falling off the walls. cramped rooms. would not visit again.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and friendly staff. Nice hotel.
Stayed 3 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
the greatest asset of this property is their staff: always profession, kind and patient, and very efficient
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Fair price for the place
Stayed 2 nights in Jun 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mould in the bathroom, noisy neighbours, in general bad, checked out and went to different hotel early.
Stayed 4 nights in Jun 2022