Close to SkyCity Casino and Sky Tower, Quest On Nelson provides a garden, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Located in Auckland Central Business District, a neighbourhood in Auckland, Quest On Nelson is in the entertainment district and near a train station. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Eden and Takapuna Beach. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
Close to SkyCity Casino and Queen Street Shopping District, Quest On Nelson provides a garden, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this aparthotel include:
An indoor pool
Free self-parking
Continental breakfast (surcharge), access to a nearby indoor pool and express check-out
Express check-in, babysitting (surcharge) and luggage storage
Room features
All guest rooms at Quest On Nelson include perks, such as separate sitting areas, as well as amenities, such as free WiFi and free newspapers.
Other conveniences in all rooms include:
Pillowtop mattresses, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
Bathrooms with designer toiletries and shower/bath combinations
32-inch HDTVs with premium channels and DVD players
Separate sitting areas, kitchens and full-sized fridge/freezers
Check-in start time: 2:00 PM; check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Quest On Nelson?
Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Quest On Nelson located?
This family-friendly Auckland aparthotel is located in the entertainment district, within a 10-minute walk of Aotea Centre, Sky Tower and SkyCity Casino. Queen Street Shopping District and University of Auckland are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Quest On Nelson Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.4
Location
8.0
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 115 out of 454 reviews
10 - Excellent
115
Rating 8 - Good. 181 out of 454 reviews
8 - Good
181
Rating 6 - Okay. 100 out of 454 reviews
6 - Okay
100
Rating 4 - Poor. 42 out of 454 reviews
4 - Poor
42
Rating 2 - Terrible. 16 out of 454 reviews
2 - Terrible
16
Reviews
Verified review
10/10 Excellent
Amanda
17 Mar 2020
Liked: Cleanliness, room comfort
The Apollo on Nelson
The Apollo is extremely well positioned ,we had views of the harbour bridge from the balcony and the Sky Tower from the bedroom. Fantastic! The apartment itself was well laid out and immaculate, very spacious. Check in was efficient and the staff were very pleasant and helpful ,especially when we checked out and required a taxi. Would highly recommend this hotel /serviced apartments to anyone staying in Auckland.
Stayed 2 nights in Mar 2020
Verified review
6/10 Okay
Hannah
23 Feb 2020
Liked: Room comfort
Disliked: Cleanliness
Disappointed not like pictures
Bed was comfortable. Shower had geout mould that was able to be removed easily. There were cracks in the lining of bath edges and the cupboards in bathroom and kitchen had residue from goodness knows what but it came off easy with a tissue. Plenty of extras but i wouldnt stay again
The room was lovely, tidy and clean. My only real complaint would be that only a small amount of milk was supplied in the fridge, 6x15ml pottles, i could barely make 2 coffees. Other than that it was great!
Stayed 1 night in Feb 2020
Verified review
10/10 Excellent
Steve
17 Jan 2020
Liked: Cleanliness, amenities
It is not a 24 hour desk and so when you come in on an early flight there is nonwhere to stash your bags until checknin. That said. Agmed, the manager was incredibly flexible and once the desk openes got us right into our room. So the issue is small and a nicety. The apartment has a fantastic view and central to everything. If parking is required it is fair and located underground. Fantastic spot.
Stayed 2 nights in Jan 2020
Verified review
6/10 Okay
Verified traveller
4 Jan 2020
Liked: Cleanliness, staff & service
Ok stay, but great friendly service
Check in was awful, no one was there as it was past business hours. The intercom to check in went in and out and was difficult to understand the agent in the other end. There is no parking, making check in even more difficult, not even a single temporary spot. You are literally at the mercy of the road and other drivers. After checking in, we received a key with a key card, where we were able to finally drive into a small parking garage (though we did not park overnight).
The hotel had issues with the room we booked, so they ended up giving us a different room which was not as expected. However, the agent on call was extremely nice and provided accommodations to make up for the loss.
The view is pretty good from the hotel (you can see the skytower from the balcony). And it's a quick (kind of lengthy) walk from the viaduct.
Stayed 1 night in Dec 2019
Verified review
8/10 Good
Fitri
31 Dec 2019
Liked: Cleanliness, amenities
Good, near the city centre. Overlooking the harbour (farther than the picture shows).
A very convenient centtrally located base for exploring Auckland, a couple of blocks from the Sky Tower and a 15-minute walk to the quays. In what has become a very expensive country, a serviced apartment is a well-priced practical alternativei to over-priced full-service hotels. Our apartment at the Apollo was spacious, clean and very comfortable. The only negatives were
(1) bed is double (4'6") not queen size (5') and
(2) WiFi quality was variable - they have a number of networks and I often lost a connection and had to try one of their other lines. This needs upgrading.
All else was very satisfactory. Reception staff helpful when asking for advice.
Didn’t expect an extra fee of $30.00 a day for car parking. Be upfront and let the customer about all fees when booking. No plugs for bathroom or kitchen sinks.
Stayed 3 nights in Apr 2019
Verified review
4/10 Poor
Verified traveller
2 Apr 2019
Disliked: Amenities
One of our staff stayed and was disappointed to find that there was no air conditioning in the room?
Good value for money and close to CBD. We were happy but the traffic on Nelson Street was a bit noisy throughout the night. Good bed made a difference though. Good shower and bathroom. We were happy there.
The man we dealt with at reception was incredibly helpful to us when we missed our ferry & couldn't pick our bags up in time. So grateful that he was so accomodating & helped us out.
Stayed 1 night in Feb 2019
Verified review
8/10 Good
pascal
1 Feb 2019
Liked: Cleanliness, staff & service
hi, good but very noisy on the night ,
the oven does not work and too much ants on the table
thanks