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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

4.2 out of 5 Very good
988 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationRAI Exhibition and Congress Centre5 min drive
Popular LocationZiggo Dome5 min drive
Popular LocationHeineken Experience11 min drive
AirportAmsterdam (AMS-Schiphol)17 min drive

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  • Privilege, Room, 1 Double Bed

    5/5 guest room rating

    Room amenities

    • 21 sq m
    • River view
    • Sleeps 2
    • 1 Double Bed
    More detailsPrivilege, Room, 1 Double Bed
  • Business Room, 1 Double Bed

    4.2/5 guest room rating

    Room amenities

    • 21 sq m
    • River view
    • Sleeps 2
    • 1 Double Bed
    More detailsBusiness Room, 1 Double Bed
  • Executive Double Room, 1 Double Bed

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Double Room, 1 Double Bed
  • Business Twin Room, 2 Single Beds

    Room amenities

    • River view
    • Sleeps 2
    • 2 Single Beds
    More detailsBusiness Twin Room, 2 Single Beds
  • Executive Room, 1 Queen Bed with Sofa bed

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Room, 1 Queen Bed with Sofa bed
  • Room, 1 Queen Bed with Sofa bed

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 1 Queen Bed with Sofa bed
  • Executive Twin Room, 2 Single Beds

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsExecutive Twin Room, 2 Single Beds
  • Executive Triple Room

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Triple Room
  • Executive Studio, 1 Queen Bed with Sofa bed (Longstay)

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Studio, 1 Queen Bed with Sofa bed (Longstay)
  • Executive Studio, 1 Queen Bed with Sofa bed (Longstay)

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Studio, 1 Queen Bed with Sofa bed (Longstay)

About this area

Amsterdam

Located in Amsterdam, Mercure City Amsterdam City Hotel is in the suburbs and on the waterfront. The area's natural beauty can be seen at Amstelpark, while Heineken Experience and Stedelijk Museum are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Johan Cruyff Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's convenience for public transportation: Overamstel Station is 10 minutes on foot and Spaklerweg Station is 15 minutes.
Visit our Amsterdam travel guide
View map
Popular Location

What's nearby

  • RAI Exhibition and Congress Centre - 5 min drive
  • Ziggo Dome - 5 min drive
  • Johan Cruyff Arena - 9 min drive
  • Heineken Experience - 11 min drive
  • Rijksmuseum - 16 min drive

Getting around

  • Amsterdam RAI Station - 3 min drive
  • Overamstel Station - 10 min walk
  • AirportAmsterdam (AMS-Schiphol) - 17 min drive

Restaurants

  • Bar/Lounge FLOOR — 1 min walk
  • L'Ambiance — 1 min walk
  • THuis aan de Amstel - 9 min walk
  • Vascobelo - 13 min walk
  • I Trulli - 14 min walk

About this property

Mercure City Amsterdam City Hotel

Eco-friendly Amsterdam hotel in Amsterdam East, near RAI Exhibition and Congress Centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a sauna and self parking. All 368 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Mercure City Amsterdam City Hotel offers 368 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 24 per day
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–noon on weekends: EUR 19.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • German

Business services

  • Business centre
  • Meeting rooms
  • Conference space (9042 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
At check-in, you'll be asked to present the credit card you used to book your room.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 11 September 2020 to 26 December 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19.00 per person (approximately)
  • Self-parking fee: EUR 24 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure City Amsterdam City
Mercure City Amsterdam City Hotel Hotel
Mercure City Amsterdam City Hotel Amsterdam
Mercure City Amsterdam City Hotel Hotel Amsterdam

Frequently asked questions

Can I cancel my reservation for free at Mercure City Amsterdam City Hotel and receive a full refund?
Yes, Mercure City Amsterdam City Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure City Amsterdam City Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure City Amsterdam City Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure City Amsterdam City Hotel?
Self-parking is available for EUR 24 per day.
What time is check-in at Mercure City Amsterdam City Hotel?
Check-in is from 2 PM to noon. Early check-in is available for a fee of EUR 30.00 (subject to availability).
What time is check-out at Mercure City Amsterdam City Hotel?
Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).
Where is Mercure City Amsterdam City Hotel located?
Located in Amsterdam East, this eco-friendly hotel is 1.2 mi (1.9 km) from RAI Exhibition and Congress Centre, and within 3 mi (5 km) of Amstelpark and Ziggo Dome. Heineken Experience and Johan Cruyff Arena are also within 3 mi (5 km). Overamstel Station is 10 minutes by foot and Spaklerweg Station is 15 minutes.
4.2
Very good
5 - Excellent
439
4 - Good
393
3 - Okay
109
2 - Poor
30
1 - Terrible
17

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Apr 2020

4/5 Good

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, the beds a little hard, lovely quiet bar to chill in, and good little shop on site too
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and approachable. Hotel is clean but chambermaid don’t make bed properly.
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazingly great! The staff was very friendly and professional at all times.Will definitely use this hotel again. I would also recommend it to family and friends coming to Amsterdam.
Stayed 6 nights in Mar 2020

5/5 Excellent

Stayed 2 nights in Feb 2020

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