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Novotel Amsterdam City

4.5 star property
Luxury Amsterdam hotel connected to the convention centre, a quick walk to Amstelpark

Photo gallery for Novotel Amsterdam City

Front of property - evening/night
Creator video
Bar (on property)
Bar (on property)
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
The current price is NZ$219
includes taxes & fees
27 July - 28 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
Europaboulevard 10, Amsterdam, 1083 AD

What's nearby

  • RAI Exhibition and Congress Centre - 11 min walk - 1.0 km
  • Heineken Experience - 6 min drive - 3.9 km
  • Vondelpark - 7 min drive - 4.1 km
  • Van Gogh Museum - 7 min drive - 4.1 km
  • Rijksmuseum - 7 min drive - 4.1 km

Getting around

  • Drentepark Stop - 3 min walk
  • Amsterdam RAI Station - 5 min walk
  • Schiphol Airport (AMS) - 12 min drive

Restaurants

  • ‪Bar Moana - ‬9 min walk
  • ‪Hotel Novotel Crew Lounge - ‬3 min walk
  • ‪Element Amsterdam - ‬13 min walk
  • ‪Le Pain Quotidien - ‬14 min walk
  • ‪Breakfast Restaurant - ‬14 min walk

About this property

Novotel Amsterdam City

Luxury eco-certified hotel near Heineken Experience
Located close to Amstelpark and Shopping Center Gelderlandplein, Novotel Amsterdam City provides a terrace, a coffee shop/cafe and an arcade/games room. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, URBN, offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A TV in reception, a computer station and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff and location
Room features
All 610 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with digital channels
  • Coffee/tea makers, daily housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,002 reviews
The price is NZ$214
includes taxes & fees
27 July - 28 July
Mercure Amsterdam City

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 34 per day)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • URBN

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (13,993 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (99 centimetre high)
  • Lift (150 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 70.00
  • An effective city/local tax rate of 12.50 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 34 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Novotel
Novotel Amsterdam City
Novotel Hotel Amsterdam City
Novotel Amsterdam City Hotel
Amsterdam Novotel
Novotel Amsterdam City Hotel Amsterdam
Novotel Amsterdam City Hotel
Novotel Amsterdam City Amsterdam
Novotel Amsterdam City Hotel Amsterdam

Frequently asked questions

Is Novotel Amsterdam City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Amsterdam City?

As of 12 Jul 2025, prices found for a 1-night stay for 2 adults at Novotel Amsterdam City on 27 Jul 2025 start from NZ$196.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Amsterdam City?

Self-parking is available for EUR 34 per day. Limited spots are available.

What time is check-in at Novotel Amsterdam City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Novotel Amsterdam City?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Novotel Amsterdam City located?

This family-friendly Amsterdam hotel is located near the airport, within a 15-minute walk of Amstelpark and Shopping Center Gelderlandplein. Heineken Experience and Rijksmuseum are also within 3 mi (5 km). Drentepark Stop is only a 3-minute walk and Amsterdam RAI Station is 5 minutes.

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Novotel Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1002 reviews
Rating 8 - Good. 338 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeevan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Next to a really lovely park
Stayed 2 nights in Jul 2025

10/10 Excellent

Duminda

Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel. Everything was good
Stayed 4 nights in Jun 2025

10/10 Excellent

ranald

Liked: Cleanliness, property conditions & facilities
very efficient and supportive staff with a professional ethic i would recommend this hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Sirjana

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at Navotel.
Stayed 4 nights in May 2025

10/10 Excellent

Tomohisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy :)
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaideo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good to have a good night rest
Stayed 1 night in Jun 2025

8/10 Good

arnold

Liked: Cleanliness, staff & service, amenities
Spacious room, Good breakfast buffet. Quiet location. AC struggling with the Heat. Maybe really best time to go to Europe during cool months.
Little windmill nearby
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay at this hotel. Would definitely stay there again
Stayed 3 nights in Mar 2025

8/10 Good

VIJAYKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation, quiet rooms.
Stayed 6 nights in Apr 2025

10/10 Excellent

Koulla

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with great transport links into the main parts of Amsterdam. Great breakfast selection. Would highly recommend including breakfast with your stay as there are no local shops ir restaurants near the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in Novotel. The location is good and the price is better for its location. I stayed 2 nights and it was quite nice.
Stayed 2 nights in Apr 2025

8/10 Good

Chin Bahadur

Close to the train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Located outside of city center, but super easy to get public transportation at the RAI. Can't say enough nice things about the staff, so personable and accommodating. would definitely recommend and definitely come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 3 nights in May 2025

10/10 Excellent

Sachin

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean rooms. Walking distance to train, metro and tram for easy commute to the city or anywhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the Rai exhibition. Great breakfast and ok dinner at the restaurant. Room was clean and comfortable
Stayed 3 nights in Mar 2025

8/10 Good

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 3 nights in May 2025

6/10 Okay

Andinet

Liked: Amenities
I like the area good and near to transport Metro, the hotel is clean and comfortable I love it , the only thing I don’t like is they don’t have charger facilities for UK type of chargers even though a lot of customers from uk.
Stayed 1 night in May 2025

10/10 Excellent

Joysree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where nice location and excellent place to stay
Stayed 6 nights in Aug 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities
There are many things to like about this Novotel property. The best being the staff. They were incredibly helpful during the 750 anniversary of Amsterdam (which virtually shut down the interstate and public transport). They assured us a van that could get us to the airport. Every staff member was extremly kind and helpful. The other positives were the proximinty to public transport. We were able to get in and out of the city in 20 min and only 2 stops to the airport. Nice and safe area as well. The negatives of the property are the small sizes of the rooms, which may be standard now. I used to stay in Novotels as a child all over France and the rooms were much larger. As my son stated, the rooms feel like cabins on a cruise ship and the hallway looks the same. The rooms could use a refurbish as well. They are clean, but showing age. Overall, an enjoyable stay due to the staff. I also acknowledge that big cities have smaller rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Very helpful staff and great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Petra

Liked: Staff & service, amenities, property conditions & facilities
Very professional, clean - nice stay overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fábio Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing. A bit far from where everything happens but the room and property amenities, as well as the world-class service, did pay off.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ,had a good night sleep
Stayed 1 night in Aug 2024