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"Not that dog friendly and unclear price to bring pet when at reception "

"Excellent value for money"

"The cooked breakfast was nice. Staff absolutely lovely except from one person in the main reception who booked us in (looked and sounded like they did not want to be there - could have been having a bad day). Clean, tidy rooms. Showers worked well. "

"The hotel was fine but definitely not of the standard I would expect from a usual Champneys venue. Rooms felt a bit dated, especially the dining area. The food was very average and we ended up cancelling our evening reservation as it looked far too expensive for what was on offer. I have found other Champneys are known for their healthy and tasty food. Small touches were missing such as someone offering to take our luggage on arrival and charging £30 for valet parking. They also charged £10 if you wanted cutlery sent up to your room. The spa was nice enough and the spa staff were friendly. Overall I didn't feel this stay was value for money and wouldn't return to this Champneys hotel."

"Room was basic, shower water pressure very low, lighting in room not great, Breakfast - staff were doing a great job but were rushed off there feet, very busy and could not cope with demand on some food items like croissants, fruit, hash browns, sausages etc.. Also guest seemed to taking food and not eating it - wasting, and some did not care about leaving the place tidy - absolutely clueless people "

"Great in every way except poor wifi in my 3rd floor room and curtain hanging off slightly "

"Perfect hotel, definitely we be back there"

"Beautiful hotel. Stayed one night but wanted more. The staff were great. Thanks Oscar for looking after us. Room is clean and very comfortable. Breakfast was worth it. "

"Pool was good, not the cleanest or best maintained but still ok to use. Steam room great, sauna was not working at full temperature which we were told. Hotel is dated and in need of some refurbishment. Breakfast was worth the money because we added it to the original booking- was twice the price if we’d paid on arrival. "