Front of property

Reviews of The Osmond Motel & Apartments

3 out of 5
The Osmond Motel & Apartments
232 Glen Osmond Rd, Fullarton, SA

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 111 reviews" "
Rating 8 - Good. 27 out of 111 reviews" "
Rating 6 - Okay. 7 out of 111 reviews" "
Rating 4 - Poor. 4 out of 111 reviews" "
Rating 2 - Terrible. 4 out of 111 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean modern rooms and facilities. Staff were lovely and friendly. Our room was perfect for our 2 night stay.
Stayed 2 nights in May 2024

10/10 Excellent

Stephen, Oro Medonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Polin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lionel

Stayed 3 nights in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed hotel in a convenient location
Stayed 1 night in Mar 2024
Response from Management on 17 Mar 2024
Hi Lauren,Thank you for choosing to stay with us and for taking the time to share your experience. We are thrilled to hear that you found our hotel to be well-appointed and conveniently located.Providing a comfortable and convenient stay for our guests is always our top priority, and we are delighted to know that we were able to meet your expectations in this regard.We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,Hotel Manager

10/10 Excellent

Kylie

Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised to have such good quality, clean and modern facilities for such good value. A/C light was quite bright, but this is being picky Would use this again
Stayed 1 night in Feb 2024
Response from Management on 18 Feb 2024
Delighted you found our facilities impressive and great value! We'll note the feedback about the A/C light. Looking forward to welcoming you back!

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, modern facilities
Stayed 1 night in Feb 2024
Response from Management on 18 Feb 2024
We're glad you enjoyed our modern facilities and found our location excellent! Looking forward to welcoming you back soon.

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A winner
Lovely, clean and comfy - definitely on my shortlist!
Stayed 1 night in Feb 2024
Response from Management on 5 Feb 2024
Hi Cathie,Thank you for your review, we forward to see you next timeKind Regards,Berna

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Very Very Noisy
The reviews say its noisy, sounded like the trucks were going to come through the wall!! Should have put in the double glazing!!!
Stayed 1 night in Jan 2024
Response from Management on 18 Feb 2024
Thank you for sharing your experience. We apologize for any inconvenience caused by noise disturbances. We'll definitely consider your feedback for future improvements. We hope to have the opportunity to welcome you back and provide a more peaceful stay.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from Management on 18 Feb 2024
Thank you so much for awarding us a perfect score! We're thrilled to hear that you had such a wonderful experience during your stay. We truly appreciate your positive feedback and hope to have the pleasure of hosting you again soon!

10/10 Excellent

jen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Jan 2024
Response from Management on 27 Jan 2024
Thank you for your review we look forward to accommodate you again

6/10 Okay

Viola

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Management on 18 Feb 2024
We appreciate your feedback and are glad to hear that you had an overall satisfactory experience during your stay. Your input helps us identify areas for improvement, and we're committed to enhancing our services to better meet your expectations. If there are any specific aspects you feel we could address to improve your next visit, please don't hesitate to share. We look forward to the opportunity to welcome you back and provide an even better experience.

8/10 Good

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that area when it is clean, tidy and quiet place. The balcony quiet dangerous if you have a toddler.
Stayed 3 nights in Dec 2023
Response from Management on 18 Feb 2024
Thank you so much for awarding us a perfect score! We're thrilled to hear that you had such a wonderful experience during your stay. We truly appreciate your positive feedback and hope to have the pleasure of hosting you again soon!

8/10 Good

jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Management on 18 Feb 2024
Thank you for choosing to stay with us and for your feedback! We're thrilled to hear that you had a positive experience overall. If there's anything specific you think we could improve to earn that extra star next time, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and all staff were terrific
Stayed 4 nights in Nov 2023

8/10 Good

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location! Not too far or close to city, easy to drive around. Room was nice and clean. Staff greeted on arrival were very very welcoming, showed us around and where parking was. I will be coming back when I revisit Adelaide.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kirra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities inside rooms and clean
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gowrishankar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and cleanliness and staff were excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Smart decor and good facilities.
Stayed 1 night in Aug 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay, staff was very helpful and nice. Will return.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Alan Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Immaculately clean and friendly staff. Yes there is road noise, but itvis on a main road.
Stayed 1 night in Aug 2023

10/10 Excellent

Herson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying here regularly from now on
Stayed 1 night in Aug 2023

8/10 Good

Carol-Ann

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to service our needs and price very comparable. Obliging staff on phone and in reception.
Stayed 1 night in Jul 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, close to the city. Room was great. Facilities are lovely. Close to the city and the parade. Staff were really lovely and helpful. Would stay here again, quite affordable. Minor issue with the noise as walls very thin. You could hear people talking and all the traffic but nothing earplugs didn't fix.
Stayed 1 night in May 2023

4/10 Poor

Brenda

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It’s too noisy. Not sound proof. I didn’t have a good sleep. Cars were very noisy and you can also hear people around the accomodation.
Stayed 1 night in May 2023

10/10 Excellent

Herson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and friendly concierge
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable & comfortable stay
Check in and prior information about check in was great. Room nicely set up, great security, friendly staff, very comfortable and close to the venue we were visiting
Stayed 1 night in Apr 2023

10/10 Excellent

Kim

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice clean, spacious and pet friendly room. Dog park 100mts away. Great place to stay especially if travelling with your dog

10/10 Excellent

Claire

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful pet friendly stay, excellent cleanliness and professional staff
Stayed 2 nights in Mar 2023
Response from Rasel on 13 Mar 2023
Dear Claire,We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will be sure to share your feedback with the team. Kind regards, Management

6/10 Okay

Kaye

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I wasn’t happy with the carpet stains, especially being pet friendly. We paid $100 extra for cleaning and I presume the people before did the same. There was a huge stain by the foot of the bed. If our little dog did that I would feel terrible. I won’t stay there again if I don’t get a properly cleaned room. Can do a lot of extra cleaning for $100.
Stayed 3 nights in Mar 2023
Response from Rasel on 12 Mar 2023
Dear Kaye,Thank you for taking the time to leave feedback on your stay at the Osmond Motel & Apartments. Please accept my apologies that you left feeling disappointed with the service you received. Rest assured we have addressed your feedback regarding carpet stains with the team to ensure our typically high standards of cleaning are retained. We are committed to providing memorable experiences with exceptional service and therefore hope to have the opportunity to welcome you back and improve on your experience in the future. Kind regards, Management

10/10 Excellent

John, Castle Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality motel as the facilities are quite new. Has an excellent cafe in a shipping container located an the lawn outside the building. Being new we were slightly surprised and disappointed they didn’t have USB charging sockets in the power points. In 2023 this is a must for convenience. Parking was barely adequate and whilst we paid for and reserved a parking space we often found after returning from dinner around 8pm that there we no spare spaces and we had to use one of the two EV charging bays. But overall we would stay again and location in Glen Osmond is ideal.
Response from Rasel on 12 Mar 2023
Dear John,Thank you for taking the time to share your experience. We appreciate your feedback and are delighted to learn you enjoyed your stay at the Osmond Motel & Apartments. Your feedback has been shared with the team to continue to inspire and motive them to deliver exceptional guest service. We look forward to welcoming you back on your next time. Kind regards, Management.

2/10 Terrible

Heather

Travelled with partner
Disliked: Property conditions & facilities
Never again, the road traffic noise was horrendous from trucks etc though the night. main door to foyer slamming all night. The bed was too soft. Only one chair for two people, no cutlery in unit to eat a meal that was delivery, not even a teaspoon. We ended up leaving 2 nights early as we had no sleep. The position was great for us and easy to access CBD for medical reasons. Would not recommend to country travelers who are not used to extreme traffic noise.
Stayed 3 nights in Feb 2023
Response from Management on 24 Feb 2023
Dear Heather, Thank you for taking the time to leave feedback on your stay. Please accept my apologies that you left feeling disappointed with the service you received. The Osmond Motel & Apartments is located on Glen Osmond Road, due to this being a main highway there is some noise to be expected that I am sure you would understand is beyond our control. Nevertheless, had you contacted us we would have been able to address the issue right away, if possible we would have moved you to a quieter room. The room you booked was a Motel room, our Motel rooms do not have a kitchen, they have tea and coffee making facilities and a bar fridge. Our apartments are fully self contained with a full kitchen. We appreciate you sharing your experience and apologise again for the inconvenience. All guests have different expectations, we are sorry if we failed to meet yours. Kind regards, Management

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Feb 2023

10/10 Excellent

Shirley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac was on when I went in which was amazing as it was hot out, reception staff were friendly and kind, lovely and dark in room for sleeping day or night. Added bonus was getting to pet dogs that were staying with their human parents in pet designated rooms :)
Stayed 1 night in Feb 2023

10/10 Excellent

Danushka

Stayed 1 night in Jan 2023

8/10 Good

Shehan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2023

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy. Easy access in . Great communication
Stayed 1 night in Jan 2023