Standard Room, Non Smoking (1 Full & 1 Twin Bed)
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Reviews of Econo Lodge East Adelaide

2 out of 5
Econo Lodge East Adelaide
27 Dequetteville Terrace, Kent Town, SA

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 134 reviews" "
Rating 8 - Good. 47 out of 134 reviews" "
Rating 6 - Okay. 22 out of 134 reviews" "
Rating 4 - Poor. 11 out of 134 reviews" "
Rating 2 - Terrible. 10 out of 134 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Disliked: Amenities
WiFi was so slow if was unuseable; twice reported to management but no improvement. Room was on first floor in opposite corner to lift so highly inconvenient with heavy suitcases. Reception is in hotel on opposite side of the road. Housekeeping is only available on request, also inconvenient.
Stayed 6 nights in May 2024

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from js on 20 May 2024
Thank your for your stay at the Econo Lodge East Adelaide. King regards, Reception

8/10 Good

Richard

Travelled with group
Two rooms
Stayed 2 nights in Apr 2024
Response from js on 20 Apr 2024
Dear Richard, Thank you for your recent stay at the Econo Lodge East Adelaide. Kind regards, Reception

10/10 Excellent

Harkamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from js on 29 Mar 2024
Thank you. Kind regards, Reception

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from js on 29 Mar 2024
Thank you. Kind regards, Reception

8/10 Good

Naomi

Ike
Stayed 3 nights in Mar 2024
Response from js on 29 Mar 2024
Thank you. Kind regards, Reception

6/10 Okay

ELIZABETH

Travelled with family
Noise from other rooms was too loud.
Stayed 7 nights in Feb 2024
Response from js on 29 Mar 2024
Thank you for your Feedback. Kind regards, Reception

6/10 Okay

John

Travelled with family and small children
Disliked: Property conditions & facilities
Once again the photos online where no true reflection of the room provided
Stayed 1 night in Feb 2024
Response from JS on 27 Feb 2024
Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Thank you. Kind regards, Reception

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apart from having call to question the whereabouts of the ‘electronic key’ to check in (at 3:00pm), to be told ‘We’ve been busy’, the rest was seamless enough. Shower could certainly use a LOT more pressure and, if you’re like me and like to come out looking like a cooked crab, well, this isn’t the place for you. Water was like warm, at absolute best… Good value for little $$ though.
Stayed 1 night in Feb 2024
Response from js on 26 Feb 2024
Dear Lisa, Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Thank you. Kind regards, Reception

8/10 Good

Jason

Liked: Cleanliness, staff & service
Great place being so close to the city and easy check in. Perfect overnight stay for the fringe and other events on the east of the city.
Stayed 1 night in Feb 2024
Response from js on 18 Feb 2024
Dear Jason, Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Kind regards, Reception

2/10 Terrible

Kimberley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for work, people screaming and shouting called staff at 11. They said they would get security to get them to stop. Never did. Went all night, finally stopping at 3am
Stayed 1 night in Feb 2024
Response from Alex on 13 Feb 2024
Hi,Thank you for taking the time to review your stay at Econo Lodge. We are sorry to hear that you had issues with the noise during your stay. Your feedback is appreciated and has been passed to management.Regards,Reception

8/10 Good

Marcus

Liked: Cleanliness
The only downside was the electronic checkin and keys wouldn’t work and we had to check in at the sister hotel
Stayed 2 nights in Feb 2024
Response from js on 16 Feb 2024
Dear Marcus, Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Kind regards, Reception

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located an easy 5 min drive to the city of Adelaide. Accommodation was comfortable and clean albeit a little dated. Reasonably priced, would happily stay again.
Stayed 2 nights in Feb 2024
Response from js on 16 Feb 2024
Dear Shirley, Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Kind regards, Reception

2/10 Terrible

Billie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually couldn’t stay here as it was filthy! No saf Pictures to prove it
Stayed 1 night in Jan 2024
Response from Alex on 29 Jan 2024
Hi Lydia,Thank you for taking the time to review your stay at Econo Lodge. I’m sorry to hear that you didn't enjoy your stay. Your feedback is appreciated and has been passed to management.Regards,Alex - Reception

8/10 Good

gerwyn

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from js on 31 Jan 2024
Thank you for your recent stay at Econo Lodge East Adelaide. Kind Regards, Reception

4/10 Poor

Karyn

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Cheap but not coming back
We arrived late at night and tried to work out where our room was by using the DirectKey app. Room 66 was very difficult to find as it is next to room 26 not 65. Never having used the app before some information on how it works would have been useful. One bedroom had AC but not the others so they were very hot for sleeping and the pillows were so hard and flat there was not much sleeping possible. Listening to the snoring through the wall from room 26 didn’t help. The appartment was mostly clean but the underwear hanging in the wardrobe suggested the cleaners had not spent a lot of time in between guests. I wouldn’t stay again.
Stayed 2 nights in Jan 2024
Response from Alex on 23 Jan 2024
Hi Karyn,Thank you for taking the time to review your stay at Econo Lodge. I’m sorry to hear that you had issues with checking-in, noise and hygiene. The app to precheck-in (Direct Key) is a new app we have implemented in our hotel for a easier way to check-in and we are still collecting feedback from our guests about it. So, we will pass your feedback on to the Direct Key team to improve direct communication with the guest so its clear how to use the app. Also your feedback is greatly appreciated and has been passed to management.Regards,Reception

10/10 Excellent

Ayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from js on 1 Feb 2024
Thank you for your stay at the Econo Lodge East Adelaide

8/10 Good

Vimal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet and walkable to the city but more dining requirements are required.
Stayed 3 nights in Jan 2024
Response from js on 31 Jan 2024
Dear Vimal, Thank you for your recent stay at Econo Lodge East Adelaide. Kind Regards, Reception

10/10 Excellent

Bo

Stayed 3 nights in Dec 2023
Response from js on 31 Jan 2024
Thank you for your recent stay at Econo Lodge East Adelaide. Kind Regards, Reception

4/10 Poor

Leewoon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from js on 31 Jan 2024
Thank you for your recent stay at Econo Lodge East Adelaide. Kind Regards, Reception

8/10 Good

Verified traveller

Travelled with family
Ok (for a short stay)
Coming in on a late flight, I needed a cheap overnight bed in the city. Had some difficulty entering my room after hours using the remote key app. Eventually had to uninstall then reinstall to finally get in. Can hear plumbing from adjoining rooms and neighbours but for the price, you get what you pay for. Service staff were friendly on checkout. Room served its purpose.
Stayed 1 night in Dec 2023
Response from js on 31 Jan 2024
Thank you for your recent stay at Econo Lodge East Adelaide. Kind Regards, Reception

2/10 Terrible

NURUL SHAHIRA BT

Travelled with partner
Liked: Amenities
When ask can check in early.ask can.when im arrived im waiting untill check in time as well..staff not come to me even them know im already arrived early..because when u want to check in u need to cross the road without any sign..im feel so disappointed..other all good
Stayed 1 night in Nov 2023
Response from Alex on 6 Dec 2023
We are sorry to hear you had a hard time checking in. There are multiple signs directing guest to come across the road to the front desk.

8/10 Good

Shirley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Basic but clean, and friendly staff
Good, clean but basic accommodation close to the city, but not in the centre. Good for a budget stay in Adelaide
Stayed 4 nights in Nov 2023
Response from Alex on 6 Dec 2023
Thank you for the feedback. We appreciate you taking the time to leave a review.

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money and close to all CBD facilities.
Stayed 1 night in Nov 2023
Response from js on 5 Dec 2023
Dear Graham, Thank you for your feedback. Kind regards, Reception

6/10 Okay

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area but I had trouble getting to the property as the Adelaide car race was on and no clear communication of where I was to go to book in. The staff was lovely when I got to see them. The buildings were in need some loving care and sweeping. Even so I would stay again
Stayed 2 nights in Nov 2023
Response from js on 29 Nov 2023
Dear Josephine, Thank you for your feedback. Kind regards, Reception

10/10 Excellent

Angali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the place I will be back
Stayed 7 nights in Nov 2023
Response from js on 24 Nov 2023
Dear Angali, Thank you for your feedback. Kind regards, Reception

8/10 Good

Hayley

Travelled with family and small children
Liked: Cleanliness, amenities
Good accommodation for the budget conscious traveller
Stayed 1 night in Nov 2023
Response from js on 18 Nov 2023
Dear Hayley, Thank you for your feedback. Kind regards, Reception

10/10 Excellent

Lynda, Jamestown

Stayed 2 nights in Nov 2023
Response from Alex on 6 Dec 2023
Thank you so much for the review. We are glad you were happy with your stay.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from js on 14 Nov 2023
Thank you. Kind regards, Reception

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Suited us well as we had an event on which was convenient for us especially with parking.
Stayed 1 night in Nov 2023
Response from js on 7 Nov 2023
Dear Nicole, Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Kind Regards, Reception

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant location
Stayed 1 night in Oct 2023
Response from js on 4 Nov 2023
Dear Russell, Thank you for your feedback. Kind regards, Reception

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from js on 4 Nov 2023
Thank you for your feedback. Kind regards, Reception

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room
Stayed 1 night in Oct 2023
Response from js on 4 Nov 2023
Dear Steve, Thank you for your feedback. Kind regards, Reception

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, relatively close to town
Stayed 3 nights in Oct 2023
Response from js on 4 Nov 2023
Dear Jonathan, Thank you for your feedback. Kind regards, Reception

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed with the customer service
Stayed 1 night in Oct 2023
Response from js on 4 Nov 2023
Thank you for your feedback. Kind regards, Reception

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very affordable and clean overnight stay when in Adelaide
Stayed 1 night in Oct 2023
Response from Alex on 20 Oct 2023
Thank you. We appreciate the positive feedback.

8/10 Good

Sue-Ellan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable motel. Great location with east access to the city centre.
Stayed 2 nights in Oct 2023
Response from js on 19 Oct 2023
Dear Sue-Ellan, Thank you for your feedback. Kind regards, Reception

6/10 Okay

Eliza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and price, but you get what you pay for. Room had not been cleaned properly (eg. Dirty floors, dirty shower, random pieces of rubbish such as an empty soda bottle behind bed side table and pieces of candy on floor). Shower water pressure was absolutely luxurious though! Rooms are outdated and very basic. Bus stop across the road. Check in is at motel across the road or via link sent to SMS (however I could not use this because I had prepaid). Not terrible, but wouldn't put this motel at the top of my list either.
Stayed 4 nights in Oct 2023
Response from js on 16 Oct 2023
Dear Eliza, Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Your feedback has been given to Management and Housekeeping. Kind Regards, Reception

8/10 Good

Ben

Great location, friendly service. Will stay again!
Stayed 2 nights in Sep 2023
Response from js on 16 Oct 2023
Dear Ben, Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Kind Regards, Reception

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cheap and cheerful. Only real issue is the electronic check in. Could not get that to work. Communication back was a day late. Fortunately, face to face check in next door was a breeze.
Stayed 2 nights in Oct 2023
Response from js on 16 Oct 2023
Dear Steve, Thank you for your recent stay at the Econo Lodge East Adelaide and providing us with your feedback. Kind Regards, Reception

6/10 Okay

Zoran, Epping

Stayed 8 nights in Oct 2023
Response from js on 16 Oct 2023
Thank you for your recent stay at the Econo Lodge East Adelaide. Kind Regards, Reception

8/10 Good

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and easy to talk to, the rooms were just what we needed nothing too fancy or over priced
Stayed 1 night in Oct 2023
Response from Alex on 14 Oct 2023
Thank you very much. We appreciate the review.

2/10 Terrible

Sharon

Travelled with family
Disliked: Staff & service, property conditions & facilities
The only good thing about it was the location.What l didn’t like was no toast no microwave and no cutlery. The room was not like the picture they sent me. It’s not really family friendly.
Stayed 3 nights in Oct 2023
Response from Chantal on 13 Oct 2023
Hi SharonThankyou very much for taking the time to review the property and we have taken onboard the information. As so not to be disappointed in other accommodation you may book online in the future, please always take the time to look at the amenities available in the rooms as these are always listed and if unsure, we love to receive call from our customers to check what is in the room.Once again please accept my apologies and taking the time to contact us.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap price, convenient location close to the city and friendly staff.
Stayed 2 nights in Sep 2023
Response from Alex on 12 Oct 2023
Thank you very much. We appreciate the positive feedback.

8/10 Good

Grant

Liked: Cleanliness, staff & service
Great location and affordable for our 6 night stay. Laundry great addition
Stayed 2 nights in Oct 2023
Response from js on 11 Oct 2023
Thank you. Kind Regards, Reception

8/10 Good

Pau

Travelled with family
Liked: Cleanliness
Good place for the price. The CBD is just 5 mins drive from hotel.
Stayed 5 nights in Sep 2023
Response from Alex on 12 Oct 2023
Thank you very much. We're glad it was convenient for you.

8/10 Good

Belinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our overall stay, especially for the price we got it.
Stayed 2 nights in Oct 2023
Response from js on 11 Oct 2023
Thank you. Kind Regards, Reception

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The shower curtain let water onto the floor in the small bathroom and I slipped on the wet floor
Stayed 1 night in Oct 2023
Response from Alex on 12 Oct 2023
Thank you for the feedback. We will be getting some non-slip bath mats. We hope you are ok.

8/10 Good

Grant

Liked: Cleanliness
Conveniently located
Stayed 4 nights in Oct 2023
Response from js on 11 Oct 2023
Thank you. Kind Regards, Reception

10/10 Excellent

Alice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy over at Royal Coach and was very happy with the presentation of the apartment. It was very clean and spacious and we were very impressed. We would definitely stay again however next time we would bring our own pillows as they were terrible, but apart from that really enjoyed our family stay!
Stayed 2 nights in Oct 2023
Response from js on 11 Oct 2023
Thank you. Kind Regards, Reception