The hotel is in a good location & close to Taksim Square. Staffs are very helpful. Everything was great in hotel except the construction in front door & renovating in some parts of hotel which was noisy. However everything was great & we enjoyed our stay.
Very bad staff who arent helpful or friendly. They dont even smile to customer. They sent me from room to another because they wanted to hook up their turkish friends which was racisits. They even refuse to have a visit for my friends however they accepted their turkish friends' friends to have a visit. A/c and refig sick one works and shuts down by itself and the other is not working. I wasn't satified at all i even wanted to cancel my trip
The Cartoon has done a superb job of taking care of all the details that make a hotel stay pleasant. This may not be a four star hotel, but staying here is a luxury. I have only positive things to say. I did have the executive room and my room was on the back of the hotel. It had lovely light coming in on two sides from big windows that open. The breakfast was amazing: there were at least eight breads and pastries, several types of eggs, meats, cheeses, yogurts,fresh fruits, olives and a fresh honeycomb full of honey. Let the staff book a Bosphorus cruise, cab, or whatever you need, they are very helpful. One warning, if you are not used to sleeping through traffic noise, this is not the hotel for you. There are horns honking day and night but that is life in Istanbul.
Great location overlooking Taksim square, with view of the Bosphorus from some rooms. Close to many restaurants and shops and an easy walk to major Congress Centres. A longer walk or easy public transport to major tourist attractions in the old area. Buffet breakfast was excellent. My room was very comfortable, but a little dark.