Cagaloglu Hotels, Istanbul

"The staff was outstanding from check in to check out. Mahmet the Assistant Guest Services Manager was incredibly helpful. Rio and Beril were also exceptional staff members."

"Excellent hotel "

"I cannot rave enough about this place. Right in the heart of Taksim Square. Amazing staff- Onur helped me with the check-in process. There was also a night manager working the morning of March 19 (Can’t remember the name) he was also super amazing. Because of the time difference my daughter had woken up around 4am, so we went to the lobby to see if anything was available to eat or drink. He kindly offered us juices and coffee for myself and then told us to go for the suhoor that was starting shortly. A highly recommended place to stay solo or with family. "

"I had a pleasant stay at this hotel. The room was clean and well-maintained, which made it comfortable to relax after a long day. The staff was especially friendly and helpful, always ready to assist with any questions or requests. There is an outdoor pool available, which looked nice, but unfortunately, the weather was rainy during my stay, so I didn't get a chance to use it. Overall, it's a comfortable and enjoyable place to stay by the water. One of the best parts is the location-everything is within walking distance, including local entertainment and historical sites, which made exploring the area very convenient"

"Amazing hotel and very helpful staff"

"Fast Internet and friendly staff"

"Great experience "

"This property was at a great location. Walking distance from the river and downtown Besiktas. Special shoutout to Ekrem and Serhat for their great service and hospitality! "

"The breakfast was a complete let down.. I am a Pescatarian, no fish/ Salmon available.. no beans , no hash browns, no plant based foods available.. For the price, a complete con.. , The reception staff, not very helpful, the Porter, just want to get you a taxi, so they earn commission… The house keeping staff , the lady who cleaned the room, were very nice.. Also the pool/ Gym opens at 10am- 10pm… most people want to use before they start there days… steam wasnt working.. aHave to buy a cap, if you want to use pool… Ask the receptionist, about any nice places to eat, totally unhelpful.. porter, ai felt was rude, asking the reception about costs for shuttle, Porter says you have to talk to me… he was worried about his commission.. wanted 45 Euros.. got a yellow taxi outside the hotel for 32 Euro to IST.. It was because the short porter was rude , I decided to not go for shuttle.. then made enquiries for the Taxi, and saved money.."