Confusion at check-in since I booked through expedia and ended up being billed twice, even though I explained I had already paid. Associate immediately corrected the next day when I confirmed second charge did occur. Disappointed Jacuzzi was not working.
I have had busines in the Richmond area frequently. I have stayed at the Microtel a total of four times now and have had a wonderful experience every time. The raits are good and the rooms are clean and stocked. Great staff with easy check in and out. Never had a complaint to pass on.
The hotel staff were so friendly and helpful, nice hotel (clean and good sized rooms, free bottles of water in reception!) Super close to the airport and Waffle House, I mean seriously what else do you need in Richmond?
We stayed here to break up a trip. The choice was solely based on past experiences at other Hampton Inns in the past, and the fact they have breakfast. It turned out to be a great choice. From the staff to the hotel room itself, we had a great stay. My only complaint is that neither waffle maker worked correctly. Outside of that, no complaints here!
Bri from Baltimore, MD
Stay with us at the Hampton Inn Richmond - Airport. Conveniently located 1 mile from the Richmond International Airport 7 …More
The hotel was close to the airport - check-in was a breeze since we booked via Expedia. Room was nice and perfect for what we needed for 4 adults and 1 toddler. Very clean, very well organized - would be a great hotel to stay in for a week if you were not wanting to have to eat out every night as they had large fridge, microwave and stove top. The Breakfast was good - decent amount of options, coffee was so-so, I got the Robust but it was pretty weak for me as I like a good strong coffee in the morning but that was my only complaint. Checkout was also a breeze. Excellent parking as well.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.