Rato Hotels

Wonderful stay. Room & breakfasts excellent. Did not eat in restaurant.

Very good service and food. Beautiful old charm small European hotel with great recent modern renovations. Very close to main drag.

Great Hotel in a great location, right across the Marques de Pombal metro station. The Avenue of Liberdade, which is the main avenue in Lisbon, is right across the hotel. Good rooms, great breakfast included, all for an affordable price.

I had read all of the reviews, the majority of them good, and I now know that any bad reviews are purely a reflection of the character of the composer. The hotel is just what a holiday goer or business person needs in a place to rest their head, the rooms are extremely comfortable and the amenities are amazing, especially when one considers the price. One thing to consider is the ominous hill that people mention having to climb in order to get back to the hotel. Well the truth of it is that the hill is not all that bad, and if one really doesn't want to climb it then walk another 400 metres around the slightly longer, yet far less steep, route. You get what you pay for, however I make an exception to that rule with this hotel, I strongly believe that you get far more. Book with confidence.

One day into our break we were ready to book another trip to Lisbon and the Heritage Avenida. Wonderful location Excellent all round

I stayed at the Fenix Urban for 2 nights at the end of my trip to Lisbon. By complete fluke, it was 4 door away from the car rental spot which made it very convenient. Despite being close to the elevator, our room was quite and well enough appointed for the price. Front Desk staff were very friendly and very helpful.

I wished I would had stayed there longer, pure luxury, best pillows and matress, best breakfast included. We were upgraded at no additional cost. Check- in and out was done very simple by very professional staff.

Excellent Hotel with excellent facilities and excellent staff. The location is perfect for walking or getting metro into the city. Could not fault this hotel at all. Would highly recommend it for any occasion. I ordered champagne by e-mail in advance and it was there waiting for us. Usually hotels get this wrong. it was way better than our honeymoon hotel and we were treated way better.