The hotel was beautiful - the saying goes "never judge a book by its cover" this is what this hotel is all about. Though the hotel is situated at a busy central area, the staff are friendly, even the visitors are friendly, the rooms are clean, there was nothing negative about this hotel. We are planning our next visit to Naples and we have already chosen the hotel - "UNA HOTEL"
This B&B is difficult to find, as the B&B is a floor within a large building with only a small bronze plaque outside, so ensure you have directions/map before arriving. Nearest metro station is Universita.
Staff were very friendly and spoke very good English, wifi is free and it is in a good, safe location.
Have booked 3 times previously direct with this hotel, many friends told me to book via Expedia as better deals.
So I did. However the hotel receptionist was concerned with the price I paid for the most economical back room, estimating about £100,00 too much over 3 nights. There was a conference so well booked, but she said the price quoted was o.t.t. Unfortunately she could not reduce it as I had accepted the offer from expedia. It was necessary for me to be there and I have always been so pleased. perhaps next time I will book directly.
This probably will not be posted as a review. but thought Expedia should know.
From arriving in Naples to leaving the hotel staff could not have been more helpful, from organising transport to and from the airport to booking our excursions and recommending where to get great pizzas.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.