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Lobby
Indoor spa bath
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.3/5 Excellent
917 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationNaples Underground9 min walk
Popular LocationNaples National Archaeological Museum13 min walk
Popular LocationSansevero Chapel Museum13 min walk
AirportNaples (NAP-Naples Intl.)15 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Superior Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds
  • Superior Room, 1 Queen Bed

    4.6/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 Queen Bed
  • Junior Suite, Multiple Beds

    4.2/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsJunior Suite, Multiple Beds
  • Family Suite, 2 Double Beds

    Room amenities

    • Sleeps 4
    More detailsFamily Suite, 2 Double Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Naples

Located in Naples's Naples City Centre neighbourhood, Palazzo Caracciolo Napoli - MGallery is in the city centre and near the airport. Naples National Archaeological Museum and Sansevero Chapel Museum are cultural highlights, and travellers looking to shop may want to visit Spaccanapoli and Galleria Umberto. Looking to enjoy an event or a game while in town? See what's going on at Stadio San Paolo.

Visit our Naples travel guide
Map
Popular Location

What's nearby

  • Spaccanapoli - 7 min walk
  • Naples Underground - 9 min walk
  • Naples National Archaeological Museum - 13 min walk
  • Sansevero Chapel Museum - 13 min walk
  • Piazza Bellini - 13 min walk

Getting around

  • Piazza Cavour Station - 7 min walk
  • Naples Central Station - 15 min walk
  • Naples (NAP-Naples Intl.) - 15 min drive

Restaurants

  • Rescigno - 4 min walk
  • Pizzeria Cacialli Nunzio - 4 min walk
  • Capasso - 5 min walk
  • Enoteca del Grottino - 5 min walk
  • Lombardi - 5 min walk

About this property

Palazzo Caracciolo Napoli - MGallery

4-star Naples hotel in Naples City Centre, walk to Spaccanapoli
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 146 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and premium bedding.
Palazzo Caracciolo Napoli - MGallery offers 146 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Guests aged under 14 years old are not allowed in the health club, fitness facility or spa tub.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: EUR 28 per day
24-hour return airport shuttle (surcharge)
Airport shuttle on request
24-hour return train station shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Sauna
Seasonal outdoor pool
Hot tub
Steam room

Family friendly

Dry-cleaning service
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
German
Italian
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Garden
Terrace

Spa

Massages
Sauna
Spa open selected days
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Premium bedding

Bathroom

Bathtub or shower
Bidet
Hairdryer

Entertainment

LCD TV
Premium channels
Satellite channels

Food and drink

Free bottled water
Minibar

More

Desk
Phone
Safe
Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
24-hour train station shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per stay (maximum EUR 15.00 per stay)
Dogs and cats only
Up to 22 lb/10 kg

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 25.0 per night

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 28 per day (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per stay (maximum EUR15.00 per stay)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from July to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
A car is not required for transport to and from this property
Guests under 14 years old are not allowed in the health club, fitness facility or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Naples
Palazzo Caracciolo Napoli MGallery Collection
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel

Frequently asked questions

Can I cancel my reservation for free at Palazzo Caracciolo Napoli - MGallery and receive a full refund?
Yes, Palazzo Caracciolo Napoli - MGallery offers free cancellation on select room rates, because flexibility matters! Please refer to Palazzo Caracciolo Napoli - MGallery cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palazzo Caracciolo Napoli - MGallery?
As of 5 Jul 2020, prices found for a 1-night stay for 2 adults at Palazzo Caracciolo Napoli - MGallery on 6 Jul 2020 start from NZ$255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has a seasonal outdoor pool.
Is this hotel pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20.00 per pet, per stay.
How much is parking at this property?
Valet parking is available for EUR 28 per day.
What time is check-in at Palazzo Caracciolo Napoli - MGallery?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 30 per vehicle, one-way, applies.
Where is Palazzo Caracciolo Napoli - MGallery located?
Located in Naples City Centre, this spa hotel is within a 10-minute walk of Santa Restituta, Spaccanapoli, and Naples Underground. Naples National Archaeological Museum and Sansevero Chapel Museum are also within 15 minutes. Piazza Cavour Station is 7 minutes by foot and Museo Station is 10 minutes.

Guest reviews

Overall score and ratings for Palazzo Caracciolo Napoli - MGallery

4.3
Excellent
5 - Excellent
449
4 - Good
357
3 - Okay
74
2 - Mediocre
25
1 - Poor
12
4.5
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The historical building which hotel occupies. The breakfast, the staff in dining room especially mornings caring after breakfast

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel

This is our second time at this fabulous hotel, lovely spacious rooms and exceptionally clean. Breakfast very good with a choice of hot or cold. Staff in all areas of the hotel were wonderful and nothing was too much trouble. Ideally placed to explore Naples and a short walk from the station.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was the nicest and cleanest in the entire area. I felt safe in the hotel, but did not walk around alone.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel with lovely helpful staff. Lovely breakfast. Hard to do better than this elegant old hotel.

Stayed 3 nights in Dec 2019