Itaim Bibi Hotels

Excellent hotel in a nice area of Sao Paulo. Helpful staff. Clean rooms, a little outdated bathroom, but perfectly functional.

Everything about this hotel was great - staff, particularly the front desk, room, food and service, location (for the Faria Lima area). I highly recommend it.

we have enjoyed complimentary glass of veuve cliquot champaigne after our aririval. absolutely dedicated staff at reception, helpful with everything rooms are big enough with some smart disign ideas but the best is pool on roof with beautiful terace and awesome view food in restaurant and sky bar is average quality but this is the only what we could a little bit complain

I've stayed at other pricier places and this is much nicer. Excellent location (to the extent that any location can be good in such an ugly city), room was very large, impecably kept, friendly staff, overall no complaints at all EXCEPT that I was staying on the first floor and the avenue just below was very noisy. They need to get some soundproof windows, then i'd rate it Excellent

The location of this hotel is great. The breakfast is very good. Most of their staff is very friendly and welcoming. However, they have significant issues; some of which are solvable and some aren't: 1. Bathrooms. Too small and constrained. Plumbing and drainage appears to be a prevalent problem. 2. Rooms. Decent for the price. 3. Furnishings: Sub standard. Bed linens substandard as well. 4. Comfort. Biggest problem is the mattress protector they use (they don't use a typical mattress pad). Their protector is a mattress case made out of rough canvas with a plastic casing. With their "paper-thin" polyester linens, this makes it for a very uncomfortable sleep. Also, you will sweat all night because your sleeping over plastic that does not allow for breathing/ventilation. You will sweat regardless of the room temperature. The last two nights (out of 5) we figured out the problem and removed the case. Those nights we were able to sleep better as we did not sweat profusely. Additionally, the mattress is not comfortable at all. 5. Maintenance. Has significant issues, such as AC's not working properly or not working at all, lighting, furnishings, TV's, etc.

I travel to Brazil for business several times a year and wouldn't stay anywhere else while in Sao Paulo. The only thing missing is a "fidelidade" Loyalty card. Also to allow frequent guests to do a early check in or late check out at no charge. Overall I am very pleased with the hotel.

An excellent hotel, well located, with great facilities and service, and the front desk personnel were just very proactive.

Really nice location. Not too far from downtown and metro.

Enjoyed stay here. Close to many high tech companies, great neighborhood.