Estefania Hotels

This is a new hotel with modern comfortable rooms. It is kept spotlessly clean and the location makes access to the city centre's main tourist area via the metro simplicity itself. The metro is simple and very cheap to use and we were able to explore the whole city with no difficulty. We arrived and were checked in rapidly, Ricardo on reception paying attention to our written request for a shower rather than a bath and a room with balcony. When we reached our room it did not look like the 35 sq m superior room we had booked. When we went back down to check Ricardo was so apologetic and immediately changed our room. The sixth floor superior room we now entered was worth the wait. It was a corner room with a nice sitting area, a spacious bathroom with double sink unit and a large walk in shower. Two televisions, one in the living area and the other positioned on the wall at the end of the bed, along with ample shelving and hanging space completed the facilities. Breakfast was taken in a light, airy basement room and was plentiful, with a variety of cereals and pastries and hot fare too. It was also available between 7am and 11am. The reception staff were outstanding in helping with some problems we had and I can not speak highly enough of Ricardo.

This is only one hotel to have kettle in room during my trip in Europe this time. It is convenient for transportation and parking.

Stayed for 4 nights, nice clean hotel, 5 mins walk from metro. Comfortable room and bed, great powerful shower. Fridge in room and free safe. Friendly and helpful staff. Really happy with room rate we paid, would use again and recommend to friends.

Location is very good, bus-stop outside, Rooms are very clean and shower is great, hot water on demand as required. Staff are very friendly. Breakfast is good, cold food very good, consisting of varieties of bread, cereals, fruits and cakes. The hot dish was very average but welcoming. On my last day i decided to eat lunch at the hotel. Tried the Neya hamburger, took 20-25 mins to arrive and it was definitely not worth the wait. The meat was not cooked inside and the bun was some horrible looking bread no butter, not heated even, the worst hamburger I have ever seen in my life. How the chef could serve this to me is beyond me, clearly needs to go to chef school again. This is a shame as everything else about the Hotel is great. My advice is eat outside at local family restaurant where they will want repeat customers!!!

This hotel is 3 metro stops from the main square, meaning you can be from hotel to quality restaurant within 10 mins. Room was comfortable, clean, and excellent buffet breakfast. Overall, excellent value for a good quality hotel.

a 3 day break in central Lisbon ,I just needed a break . A beautiful city in places , at other times very quiet .

we had a great time and used all types of transport on offer - trams, finniculars, buses and trains.

All of the staff member were very helpful and friendly.Free wireless internet access for guests, best bonus! Hotel situated in a nice silent street,away from noisy crowds congragated outside. Bus and metro stations were very close. The room was very clean. Everything I needed to be comfortable.

The room & bathroom were small. TV small and was very finicky--one english station. However the breakfast was great, location great, value great, refrig in room great! Pizza place next door. Phone in the room and public phone in the lobby. It was perfect for me, but some would be bothered by the limitations.

Close to Metro, staff cheerful and helpful. Close to pastel aria;-)