Great hotel in a good location, walking distance to the Metro at Connaught Place, also easy access to tuk tuks and taxis out the front of the hotel. The staff were very friendly and helpful, the rooms spacious and the pool very clean. Organising drivers for sight seeing was expensive but I suppose this is what you begin to expect at a 4-5 star hotel. I found it easier and much more fun to head out and take the Metro, tuk tuks and taxis to get around to the sites of Delhi - I also had no trouble or hassle with negotiating with these drivers. The hotel tried to dissuade me from doing this stating it wasn't 'safe' which was not the case at all and I am a female travelling on my own.
We had one minor issue over when we took the two breakfasts we paid for as we checked in early and checked out prior to having the second breakfast after a conversation and email this was sorted. We love the Radisson and have stayed at a few comfort staff food facilities are always good to excellent. Given an option we would always opt for a Radisson and the one in delhi did not dissappoint.
Hotel is located very close to airport, The Free airport pickup was on time, Room food and service were excellent location bit far from central delhi but all the monument are with in reach a good place to stay when you coming to delhi
Very attentive and helpful staff who made my stay excellent. Resteraunts in the hotel offer excellent cuisines with great service too. We got the kettle in the room changed 4 times but still didn't switch off automatically and over heated itself causing a little inconvenience handling it without getting burnt, but considering the overall service I think that can be overlooked.
After traveling through Nepal/India for 3 weeks, a much needed luxurious stay was need to dust off my tired feet. The staff was friendly and willing to accommodate any request and you will always receive the 5 star treatment. Leela Palace is the golden standard to how all hotels should conduct with their clients.
"High class hotel in Delhi, close to shopping malls"
Extremely courteous and helpful staff of all levels. Although there was some disruption for security reasons due to Chinese President's visit the staff was very keen to look after other guests equally. We had a reason to complain about some difficultly caused; we were however compensated with an upgraded room change which was well appreciated. Very good hotel restaurants and tea/coffee lounges. Good gym and spa facilities attended by by very courteous staff. The staff at every level right from the door man to the duty manger tried their best to attend to your needs and make your staff very comfortable; in fact they made you feel royal!
We have been going to the Suryaa for years. It is a great place to stay, and you can often find good deals. The staff is absolutely fabulous. The food is really good. The rooms need some updating. The hotel is working on improvements. The location is great in terms of the city as a whole, but the surrounding neighborhood is not very nice. The hotel staff and amenities make up for it though. The pool is gorgeous and there is a rooftop restaurant with great views. Our teenagers loved it too. Deepak, the manager in the restaurant downstairs was outstandingly gracious. Staff at the door and front desk are also very helpful and friendly.