I was to stay only for a night. The driver who picked me up (Free pickup) was jerky and that was the only slightly unpleasant experience. Checkin was quick. The room was nice. Dinner at Samudra was brilliant. Checkout at 5 AM in the morning was instantaneous
The room was clean and very comfortable, though weirdly no dresser was provided. I slept on a twin bed, but both the bed and the pillows were very comfortable. Staff was very helpful and polite. Tried one in-house kitchen ("The Kitchen"?), the food was good. There were some initial troubles with the WiFi, but once that was sorted out, speeds were reasonable.
Grand hotel great customer service,staffs are very nice Especially Raja who took care of my room always smile on is face .for room service whenever I called is name he was there for me .Re buffet it is over priced. Front desk reception staffs are very curious,polite,helpful . Overall they met my expectations. I enjoyed it.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.