The Rain Tree has become my 'go-to' favourite in Chennai. It is always clean and comfortable, great staff, great breakfast and good value for a very high end offering. I have no hesitation recommending it.
I have previously stayed at the Radisson Blu Chennai due to its proximity to Chennai airport, particularly handy when arriving into Chennai on one of the many after-midnight flights. The hotel car was waiting for me just outside the arrivals area and the driver was quick to collect his car. Already prepared were my check in documents, so I only had to complete any missing details. My room key card was already available meaning that as soon as I arrived at hotel reception, I simply had to hand them the completed documents and my passport and I was checked in and in my room within a matter of minutes. At 1:30am/2am, this level of service is very welcome.
The porter quickly showed me to my room, indicating where light switches, mini bar etc were located.
The deluxe room was very clean, comfortable and quiet with all necessary toiletries, complimentary bottled water and other amenities. Nice extras included some fresh fruit, cookies, and discount vouchers to the onsite spa - a shame I wasn't staying long enough to utilise them.
Breakfast offered a good choice of Indian, Western and Asian choices and there were more staff than patrons so service was very attentive. Check out was again very quick and easy and my airport transfer driver was very courteous and efficient. Cannot fault my stay - I will certainly stay here again.
I have also stayed at the Trident Hotel a few doors down which is more modern and also excellent, but the Radisson is usually cheaper.
It's been good overall. I stayed in Room 609. There is a water seepage in the lobby nearer to the door .This needs to be corrected otherwise one may skid without their knowledge. I have reported to the staff over there during my stay.
I was to stay only for a night. The driver who picked me up (Free pickup) was jerky and that was the only slightly unpleasant experience. Checkin was quick. The room was nice. Dinner at Samudra was brilliant. Checkout at 5 AM in the morning was instantaneous
Grand hotel great customer service,staffs are very nice Especially Raja who took care of my room always smile on is face .for room service whenever I called is name he was there for me .Re buffet it is over priced. Front desk reception staffs are very curious,polite,helpful . Overall they met my expectations. I enjoyed it.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.