The hotel appears to be new. Room met Western expectations: comfortable bed, TV, nice bathroom, minibar, air conditioning, etc. Excellent breakfast buffet included in the rate. Unlimited Internet in business center; 30 min free each day (I couldn't get my laptop to connect, though--may have been my laptop, not sure). Helpful staff allowed me to check out at 2 pm. Shopping centre across the road with shops, McDonalds, KFC, groceries, etc. Generators kicked on whenever there was a power cut. Nice swimming pool and deck that I looked at but did not use. Spa, also--did not use, though.
airport pick up excellent, room in excellent condition, warm water ok, big tv, air condition ok, wifi excellent and fast, breakfast not so great but did its job, 10 min walk to metro, and the best food we had in our trip to India, no reason to eat out, cheap prices and good service.
We travelled to Gurgaon on June 24th for four days. We booked the hotel for its location and the previous reviews, and also because it was one of the only hotels that could accommodate four of us in one room.
We requested a cot and a single bed for our daughter. On arrival we were informed that the staff could not fit a single bed into the room, so this meant that our 7 year old had to share the kingsize bed with us. This worked out fine and she was happy. The main thing was that there was a cot in the room for our son and this was provided with fresh crisp linen and some pillows.
Everything was very clean and the staff were attentive and very helpful. Everything that you could possibly need was provided in the bathroom, shoe shine, loofah, toiletries inc toothbrush and razor etc.
We used the breakfast buffet twice and had breakfast cooked for us. Very happy with the standard of food provided. We ate lunch once at the Great Kabab Factory and the meal was fantastic. Our son who is on a wheat, gluten and dairy free diet was catered for adequately when we asked for something suitable and the staff were informed so they offered us gluten free bread for the morning breakfasts and the room service we had one morning having slept through breakfast (we were a bit jetlagged!).
The hotel provided a driver for us (Pankaj) who was brilliant. Very informative about the local area and about life in India when we asked lots of questions.
Thank you to everyone at Park Plaza!
SJW from Hertfordshire, UK
Park Plaza Hotel is set amid major corporations in downtown Gurgaon, less than 17 km (11 miles) from New Delhi International …More
I was surprised with the facilities at this Hotel. I had never stayed at Red Fox so was skeptical but the experience was pleasing and I wouldn't mind staying here again. The staff was courteous and accommodating. They handled all our requests with a smile. Overall, I didn't have any issues.