Mexico Romantic Holidays

Clean room, and great service.

We had problems from the night we arrived. I had 2 rooms, 1 of which was a suite with a balcony and hot tub. When we arrived the hot tub wasn’t working, and the hotel was not able to fix it for the next day and a half. At that point, they switched us to a different suite but that hot tub didn’t work either, so we couldn’t use this amenity (for which I had paid a higher rate) for the first 3 days of our 6 day stay. Additionally, we found the restaurant selection somewhat spotty. The 2 formal restaurants had problems: one specializing in South American steak had such slow service that it took us 2 hours and 20 minutes to be served appetizers and main courses. At the other, which is Italian, one of the people in our family ordered a beef selection, which gave him intestinal distress for the next 18 hours. As for other parts of the property, there is a coffee spot which serves really terrific drinks, a great spa, and a lovely 2 level pool surrounded by a number of easy lunch options. The staff is attentive, helpful, and friendly. In fact, we had a contact for the suite named Maggy, who worked diligently to help us get all problems sorted out and got us 2 massages comped for the inconvenience. But to get a beach lounge chair in the shade, I had to get down to the beach before 6:30 in the morning on busy days in order to put our towels down to hold spots until after breakfast. To sum up, I’d suggest looking at other all- inclusives or be prepared for some ups and downs.

The resort was first class, I have d

First thing you should know is that a taxi from Cancun airport will be about $150 USD!! So plan for that. Also…this is NOT a swingers resort which had me a bit worried after reading some reviews. This is the perfect resort for a quick weekend and all you want to do is eat,drink and pool! A taxi to anywhere is very expensive. The room is HUGE and very clean! The bed was very comfortable. The only issue we had was the water pressure in the shower. We only ate in the dining room and the food was good. Omelette every morning and I had the fish every night..salmon, bass, mahi..all very good. Definitely would stay here again for a quick weekend! If you want to see the area or even leave the resort I recommend renting a car! Easy to drive, no crazy drivers like you think.

Clean room, very friendly staff, great food

The resort was first class, I have d

Food and drinks were very good, but the check-in was terrible thats the 4 stars. They said that they will let us know, texting when room its ready: 3 pm passed, 4 pm and 5 :30 we went up there to check ourselves!

Booked Ocean Coral & Turquesa through Expedia and had a fantastic week in Puerto Morelos with my wife. We were thrilled to receive a room upgrade to a master suite with an ocean view, which made the trip feel extra special. The resort is calm and relaxing, not a party scene, and it’s a great size so everything is easy to reach. Food and drinks were consistently great, and the staff were wonderful. Alberto (our butler) was especially helpful, and the WhatsApp support made booking taxis and trips simple. Only drawback was the seaweed on the beach/ocean at the moment, which isn’t the resort’s fault. Overall, excellent value and an easy 5/5.

Clean room, and great service.

We had problems from the night we arrived. I had 2 rooms, 1 of which was a suite with a balcony and hot tub. When we arrived the hot tub wasn’t working, and the hotel was not able to fix it for the next day and a half. At that point, they switched us to a different suite but that hot tub didn’t work either, so we couldn’t use this amenity (for which I had paid a higher rate) for the first 3 days of our 6 day stay. Additionally, we found the restaurant selection somewhat spotty. The 2 formal restaurants had problems: one specializing in South American steak had such slow service that it took us 2 hours and 20 minutes to be served appetizers and main courses. At the other, which is Italian, one of the people in our family ordered a beef selection, which gave him intestinal distress for the next 18 hours. As for other parts of the property, there is a coffee spot which serves really terrific drinks, a great spa, and a lovely 2 level pool surrounded by a number of easy lunch options. The staff is attentive, helpful, and friendly. In fact, we had a contact for the suite named Maggy, who worked diligently to help us get all problems sorted out and got us 2 massages comped for the inconvenience. But to get a beach lounge chair in the shade, I had to get down to the beach before 6:30 in the morning on busy days in order to put our towels down to hold spots until after breakfast. To sum up, I’d suggest looking at other all- inclusives or be prepared for some ups and downs.

The resort was first class, I have d

Food and drinks were very good, but the check-in was terrible thats the 4 stars. They said that they will let us know, texting when room its ready: 3 pm passed, 4 pm and 5 :30 we went up there to check ourselves!