Mexico Romantic Holidays

The staff was fantastic. The hotel is a little older but kept well. My only gripe about this hotel is the app. You have to make dinner reservations on this app and nothing was available to book which was super frustrating. The app is buggy and crashes often. We were lucky to be able to waitlist for most of the dinners. It seemed like they didn't have a ton of staff members for dinner service since there were a lot of empty tables but we were told no more space. Entertainment was actually really great! I never expect much, but they have really talented dancers and entertainers. We also went over 4th of July weekend, they did such an amazing job. They went all out! We also used their spa service which was great as well. I can't stress how great the staff was. Thank you for a great time.

This was our best resort experience! The service was INCREDIBLE!! The food was amazing and all of the staff were so positive and helpful! They had great activities and the beach access was wonderful! Can’t wait to book our next trip! I miss the coffee shop already!

Excellent we loved it

Overall it was a nice vacation for our 11 nights stand for family of 4. We enjoyed our specious room, balcony, beautiful views, property and pool areas. Dining restaurants were all good with Don Quixote as our favorite. The service and check in experience were very nice. We also liked a live music at the indoor bar. But there were some negatives- a few supplies issues in the room, lousy food at the buffet, half of the night shows were not entertained, like karaoke or Mexican night. All dining restaurants required a long pants for men which we didn't bring to 100 degrees tropics and had to buy them on site. No exceptions, no casual shorts. And lastly, we updated the room for the last 4 nights and all were bitten with the bed bugs at night, I had around 20 red spots around my legs and arms. To summarize, we had a good time and would still consider Barcelo to come back in the future.

Comfortable, very clean and well maintained property. Excellent customer service. Friendly staff who are very accommodating. Close to shopping, restaurants and many other facilities. Daily day and evening programs to keep customers entertained.

We loved this resort, beautiful rooms and great food. Staff is above any I have experienced. Only issue was that our outdoor hot tub didn’t work. They did come to work on it, but I was unable to use it for two days .

Comfortable, very clean and well maintained property. Excellent customer service. Friendly staff who are very accommodating. Close to shopping, restaurants and many other facilities. Daily day and evening programs to keep customers entertained.

Absolutely outstanding time