Hong Kong SAR Mountain Holidays

Nice hotel with free shuttle service and the fragrance in the hotel lobby- EXCELLENT I love the smell. Very accomodating Staff

Was good but not very clean

Tired and poor services. Sad public areas and poor food.

The room smells as we entered the first evening. Thermostat was preset to higher temperature in afternoon.

Safe, walkable to shop and communicate to other transportations.

Usual JW great standards

Our experience at the Conrad Hong Kong was exceptional from start to finish. The staff were unfailingly courteous and attentive, making us feel genuinely welcome. Breakfast was a highlight — not only was the buffet selection extensive and delicious, but the chef went out of his way to prepare a special nut-free meal for my daughter, ensuring her safety and comfort. The hotel offers a perfect blend of luxury and convenience, with direct access to a shopping mall and just steps from major subway lines. Every detail, from the well-appointed rooms to the thoughtful service, reflects true five-star quality. We couldn’t have asked for a better stay.

A very solid hotel product. Location is some distance from HK attractions

Heritage old police station turn in to hotel

The “Comfort” room was extremely compact but generally functional. However, it lacked adequate storage space, no wardrobe or coat hooks, so be prepared to live out of your suitcase. The bathroom was similarly small but serviceable, and the shower worked well if you don’t mind shower curtains. Breakfast was included in my booking and labeled as a “continental breakfast,” but it turned out to be a mini buffet with a pleasant variety of fruits, pastries, dim sum, and Chinese dishes, an unexpected and welcome surprise. The filter coffee was awful, though there is a bean-to-cup machine available, which made a much better alternative. Reception staff were not particularly welcoming, especially one tall young staff member, who seemed to do the bare minimum. The breakfast area on the restaurant floor was open in the mornings, but during the day, access was blocked with a grubby sticker on the lift button claiming the floor was under refurbishment, clearly misleading. A simple sign indicating “Breakfast Only” would have been more honest and professional. On a more positive note, the housekeeping team was friendly and efficient, keeping the room clean and tidy. However, cleaning is only provided upon request, so guests should be aware of that policy.

Nice hotel with free shuttle service and the fragrance in the hotel lobby- EXCELLENT I love the smell. Very accomodating Staff

Was good but not very clean

Tired and poor services. Sad public areas and poor food.