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"Fantastic service and great location and facilities. All staff were exceptional and couldn’t have asked for a better stay. All staff were friendly. Breakfast was delicious and airport and MTR shuttle was convenient. Chester who checked us in was amazing, brilliant service and Nelson dinner manager, exceptional service. Both are valuable assets to the team"

"Food was great"

"Stayed twice, one of the room needs caulking & fixing around shower area."

"Staff here are all super helpful and communicating was super easy via WhatsApp. We had an AC issue with our room and they sent the engineer to fix it multiple times during our stay (even in the late night hours). When they eventually determined it couldn't be fixed, we were offered a room switch & they helped us move our luggages as well. Love the location as it is right on top of a mall, MTR station, & bus terminal. It is a little out of the way from the city center but still very convenient & love the spacious family/friend room with the 3 beds. Would definitely recommend for anyone needing a little extra space and/or longer stay. Biggest wish is for on-site laundry but there is a 24-hr laundromat nearby."

"Excellent location with access to shopping and restaurant options (food court and restaurants), rooms well priced for a 5 star. I would recommend and look forward to returning. Special mention - staff were exceptional, friendly and accommodating."

"Love this place!! So convenient walking distance to everything"

"The hotel has a great location, the rooms with City view are dated, but well kept. Breakfast was excellent, lots of choices. Pastries were very good and flaky!! The front desk team was excellent, very helpful."

"Excellent hotel. Staff are friendly and accommodating. Great transportation to the park with the free direct shuttle bus that had no stops in between. Lots of hotel activities. Great stay! "

"Great"