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Overview of Novotel Citygate Hong Kong

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Guest reviews

4.3 / 5Excellent
2,938 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Free airport shuttle

Map

Explore the area

Popular LocationCitygate Outlets4 min walk
Popular LocationTung Chung New Development Ferry Pier9 min walk
RestaurantEssence1 min walk
RestaurantOlea1 min walk
AirportHong Kong (HKG-Hong Kong Intl.)5 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Premier Room (Executive)

    Premier Room (Executive)

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Superior Room

    Superior Room

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Standard Room

    Standard Room

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Superior Room

    Superior Room

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Standard Room

    Standard Room

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Premier Room, 2 Single Beds, Executive Level (Executive)

    Premier Room, 2 Single Beds, Executive Level (Executive)

    Room amenities

    • 28 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Premier Suite, 1 King Bed, Executive Level (Executive)

    Premier Suite, 1 King Bed, Executive Level (Executive)

    Room amenities

    • 57 sq m
    • Mountain view
    • Sleeps 3
    Show details
  • Superior Twin Room, 2 Single Beds

    Superior Twin Room, 2 Single Beds

    Room amenities

    • Mountain view
    • Sleeps 3
    Show details

About this area

Tung Chung

Novotel Citygate Hong Kong is located by the sea and in an area with good airport proximity. Shoppers can check out Citygate Outlets, while everyone can enjoy the natural beauty of Pui O Beach and Silvermine Beach. Travelling with kids? Consider Hong Kong Disneyland and Ngong Ping 360.

Visit our Tung Chung travel guide
Popular Location

What's nearby

  • Citygate Outlets - 4 min walk
  • Tung Chung New Development Ferry Pier - 9 min walk
  • AsiaWorld-Expo - 7 min drive
  • Big Buddha - 25 min drive
  • Po Lin Monastery - 26 min drive

Getting around

  • Hong Kong Tung Chung Station - 10 min walk
  • Siu Hei Station - 27 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 5 min drive

Restaurants

  • Essence — 1 min walk
  • Olea — 1 min walk
  • Essence - 1 min walk
  • Olea - 1 min walk
  • Starbucks - 3 min walk

About this property

Novotel Citygate Hong Kong

Family-friendly hotel connected to a shopping centre in Tung Chung with 3 restaurants
This smoke-free hotel features 3 restaurants, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a coffee shop/café, valet parking and 24-hour room service. All 440 rooms feature thoughtful touches such as bathrobes and slippers, plus free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Novotel Citygate Hong Kong offers 440 forms of accommodation with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay-per-view films.
Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: HKD 250 per day
Free return airport shuttle from 6 AM to 11:30 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 178-178 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
Children's pool
Playground
Seasonal outdoor pool
Shopping centre

Family friendly

Children's pool
Cots/infant beds (surcharge)
Dry-cleaning service
Laundry facilities
Playground
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English

Business services

7 meeting rooms
Computer station
Conference space (4790 square feet)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer

Entertainment

40-inch LCD TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Slippers

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 01 March until 31 December:
  • Swimming pool

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Cots (infant beds) are available for HKD 250.0 per night.

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 178 and HKD 178 per person (approximately)
  • Valet parking fee: HKD 250 per day
  • Crib (infant bed) fee: HKD 250.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from December to December.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong
  • Hong Kong Novotel
  • Novotel Hong Kong Airport
  • Novotel Citygate Hong Kong Hotel Hong Kong
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
1,453
4 - Good
1,141
3 - Okay
237
2 - Mediocre
68
1 - Poor
39
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location to to the airport with excellent shuttle service. I found the breakfast was very expensive for what you got.

Stayed 1 night in Feb. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    Great location, only 10 mins to the airport. And there is a outlet mall connected to the hotel if you like shopping. We are happy with The staffs and services. The only downside is the room is quite dusty. Almost like it hasn’t been used and maintained for months.

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Free airport shuttle in Hong Kong is a bonus. Connected to a mall and proximity to the subway was awesome

    Stayed 2 nights in Jan. 2020