Suwakyo Promenade Fishing Holidays

No issues at all. Fast check in/check out. Free upgrade to our room. Friendly staff. Great location. Clean room.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

Very clean and comfortable stay, with very helpful staff

Everything spectacular. Especially rooftop

We love staying at the New Otani Hotel. It is elegant and relaxing. The large Sogetsu ikebana arrangement is a great way to welcome guests and there are beautiful floral arrangements throughout the hotel. The Hinoki bath in our room was a wonderful experience. We enjoyed our view of the traditional garden while having breakfast. The view from the Garden Tower restaurant on the 40th floor was spectacular. The staff was highly professional, knowledgeable, and friendly. We intend to stay there again during future visits to Tokyo.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

Rooms were decent size, but carpet and furniture are dated. Hotel is to be torn down later this year and property is being redeveloped. Hotel restaurants are very expensive and immediate area does not have many dining options. You have to go to the backside of Shinagawa station for more restaurants. Station is convenient to get around Tokyo. It is quite an uphill walk to the hotel, especially with luggage. However, there is a hotel shuttle, but you have to board at the Prince Hotel. Area around the station is under major construction, a bit unsightly.