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"The room was clean, staff was friendly. The only issue was the jacuzzi tub in the room was not working as it should. "

"Fire alarm went off 3 nights in a row in the middle of the night. Staff had no answers as to why. "

"Nice place to stay. Staff was great! Diamond was super helpful and overall very attentive to our needs. "

"Breakfast was decent. (sadly no bacon when we were there) Gym was really small and disappointing, nowhere close to what they have on their website (it was one treadmill, one recumbent bike, one bench and dumbbells going all the way to 50 lbs and no real space to work out) The room was as expected, no complaints there."

"Not what we’ve come to expect. Have stayed here many times for its proximity to the airport. Typically is very nice but has gone downhill. Staff are wonderful but the property needs some TLC. "

"Nice staff"

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Hotel was super close to the Tupelo Music Hall that we were attending. "

"Clean room, open layout made the room feel really spacious, quiet stay."