Spa Bath Studio

Reviews of ASURE Chelsea Gateway Motor Lodge

3.5 out of 5
ASURE Chelsea Gateway Motor Lodge
330 Palmerston Street, Westport

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 95 reviews" "
Rating 8 - Good. 34 out of 95 reviews" "
Rating 6 - Okay. 1 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place
Stayed 1 night in May 2024

10/10 Excellent

Mike and Rae

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Carl

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and safe
Stayed 1 night in Mar 2024

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best ever shower. Everything in top condition and very clean and tidy
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A very good accomodation option for Westport. Well maintained, close into town and very good parking. I would stay again. Thanks!
Stayed 1 night in Feb 2024

8/10 Good

Louis J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Annette

Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet
Stayed 1 night in Jan 2024

10/10 Excellent

Armin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher, Marina del Rey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but spacious and comfortable. Glad we stayed
Stayed 1 night in Jan 2024

8/10 Good

Paulette

Lovely welcome and nice and close to amenities.
Stayed 1 night in Nov 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
Great units, I stayed in king studio - perfect little kitchen, lots of space and very clean
Stayed 4 nights in Oct 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Westport
Great place to stay, motlier was great, room fridge did not work so did mention this, always good to stay in Westport
Stayed 1 night in Oct 2023

10/10 Excellent

Vivien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, really nice staff. Well situated. Clean with comfortable bed.
Stayed 1 night in May 2023

8/10 Good

Margaret Joan

Stayed 1 night in Mar 2023

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot. Large sunny rooms
Stayed 2 nights in Feb 2023

10/10 Excellent

OLIVE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Had a good desk for work
Response from Lynne on 18 Jan 2023
Thank you for taking the time to post a review. We are happy that you liked the room .

10/10 Excellent

Barry

Stayed 1 night in Jan 2023
Response from Lynne on 18 Jan 2023
Thank you for taking the time to post a review. We are happy that you enjoyed your stay with us.

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Response from Lynne on 18 Jan 2023
Thank you for taking the time to post a review. Hope you enjoyed the remainder of the holiday.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

2/10 Terrible

Les

Stayed 1 night in Nov 2022
Response from Lynne on 28 Nov 2022
Dear LesI am very sorry you were disappointed with your stay. It is difficult to comment without knowing exactly what the problem was. If any guest has an issue whilst here I am more than happy, and in fact would prefer, to try to rectify it at the time if it is brought to my attention. I must say I am at a loss to know what it might have been as the unit you stayed in was refurbished only about a year ago with a completely new bathroom. It is clean, well equipped and in a pleasant setting with its own garden courtyard. It normally only generates very positive feed-back, in fact an excellent review was left for the same room only days earlier. We always strive to present our accommodation to a high standard and always interact with guests in a professional manner. I invite you to contact me directly to discuss your concerns, as obviously I want to remedy anything you may raise. Kind regards, Lynne (Owner)

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant Stay.
Ok,would stay again
Stayed 1 night in Jun 2022
Response from Lynne on 30 Jun 2022
Hi Raymond. Thank you for taking the time to write a review. I am pleased you enjoyed your stay. Kind regards.

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shop ,very good to stay at .
Stayed 3 nights in Jun 2022
Response from Lynne on 30 Jun 2022
Hi Peter. Thank you for taking the time to write a review. I am pleased you enjoyed your stay. Kind regards.

10/10 Excellent

Hugh

Stayed 2 nights in Apr 2022

8/10 Good

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space in the unit was good and a little patio was great for morning coffee
Stayed 1 night in Apr 2022

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property close to the shops and supermarket
Stayed 2 nights in Feb 2022

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great little motel at the top end of Palmerston Street. Awesome hosts
Stayed 1 night in Jan 2022

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Westport
Sadly we only had one night in Westport but was part of a 4 night West/upper South trip, weather was amazing, meet with the locals at the pub of course, went up to Dennison and then did Coal-town in the morning, was great, we will return, motel hosts were great
Stayed 1 night in Jan 2022

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Motel great amenities and lovely host
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, comfortable, warm, ideal location, friendly helpful service
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This motel is very dated. Our room had mould on the door curtain, the bed was very uncomfortable and the bathroom vanity had seen much better days. We felt it was very over priced compared with other accomodation we have stayed in. Unfortunately, it was also noisy as there was another room directly above.
Stayed 1 night in Apr 2021

8/10 Good

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On main road into Westport .
Pleasant stay .Enjoyed our upstairs balcony before the rain came .Only 1 block from very good corner restaurant . Easy to find .
Stayed 2 nights in Apr 2021

8/10 Good

Karen, Auckland NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located property, easy walking distance t the town centre.
Stayed 1 night in Nov 2020

8/10 Good

Dean, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place and quiet. It had a spa bath, which I paid extra for, but not worth the extra. Room serviced each day to a high standard. Good location.
Stayed 3 nights in Oct 2020
Response from Lynne on 18 Oct 2020
Thank you for taking the time to post a review. We and our staff pride ourselves on our high standard of cleanliness and presentation. The net $10 per night difference in price between a spa unit and a standard unit covers extras in the room such as mineral bath salts, bath robes, wine flutes as well as the extra hot water required for the large spa bath.

10/10 Excellent

Kuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. Quiet and comfortable bed is always a draw card!
Stayed 1 night in Sep 2020
Response from Lynne on 28 Sept 2020
Thank you so much for your comments. It is always great to know that our guests have enjoyed their stay. We receive a lot of positive feedback about the comfort of the beds:)

10/10 Excellent

Leri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop over on our way down the west coas
Lovely stay on route down west coast. Clean and tidy and convenient location for us. Was a bit of a walk into town to the restaurant we chose to eat at but there was a supermarket and other places to eat quite close by. Enjoyed the seal colony that was a short drive down the coast
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly lady on the front desk when i arrived, clean and tidy room with a comfortable bed
Stayed 1 night in Feb 2020

6/10 Okay

Candice

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room needs to be updated to justify the price. The bathroom is very dated and quite worn. There ws mould on the curtains.
Stayed 1 night in Feb 2020

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in Westport
The premises was well kept, and in good order. Lynn was helpful with her recommendations for dining in Westport. She showed us to the room, and once there, pointed out the amenities which were more than satisfactory for my stay. I would not hesitate to stay there again in the future.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, spacious unit for our family of 5. We were very excited to have two bathrooms - what a luxury! Everything was clean and kitchen was well supplied with everything we needed. Would definitely stay here again.
Stayed 1 night in Jan 2020

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable
The motel is superb! We had a great stay very friendly and welcoming, the back garden with the ferns was beautiful and the bathroom brand new!
Stayed 1 night in Nov 2019
Response from Lynne on 13 Nov 2019
Thank you so much for your review. It was a pleasure hosting you and we are very happy that you enjoyed your stay. Safe travels.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good room friendly staff. There were not a lot of people there our room was down the back and first thing next morning skill saws etc started very very noisey especially after we got away for a quiet weekend spoilt it a bit
Stayed 1 night in Sep 2019
Response from Lynne on 13 Nov 2019
I am sorry to hear you were disturbed by noise. We had a tiler working on a bathroom. He only worked on weekdays, no weekends, and it had been arranged that he would not start before 8.30am. Unfortunately improvements can create some disruption. We do our best to keep that to a minimum. The result is outstanding. If you would like to visit again we will allocate you to that room at no extra cost so that you can enjoy the final product!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The motel was very clean. The lady who checked us in was very helpful and showed us to our room. If you are looking for somewhere to stay in Westport I highly recommend the ASURE.
Stayed 1 night in May 2019
Response from Lynne on 16 Jun 2019
Many thanks for taking the time to post a review. We are happy that you enjoyed your stay and thank you for recommending us. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Kind regards, Lynne on 19 May 2019
Thank you for staying with us. We appreciate your review and are happy you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Lynne on 15 Apr 2019
Thank you for your review. We always appreciate feedback and it is great to know that you were happy with your accommodation. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Lynne on 5 Sept 2018
Thanks so much for taking the time to review us. We are very pleased that you enjoyed your stay. We are committed to providing our guests with a positive experience. Safe travels.