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Te Waonui Forest Retreat

Hotel Class
5 out of 5

Information

Reviews

4.5 / 5Excellent
86 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Glacier Hot Pools
    3 min walk
  • Popular Location
    Westcoast Wildlife Centre
    4 min walk
  • Popular Location
    Our Lady of the Alps
    6 min walk

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Deluxe Room, Accessible

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 2 Queen Beds

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Double Deluxe Room King

    More details
  • Twin Deluxe Room Twin

    More details

About this area

Franz Josef Glacier

Te Waonui Forest Retreat is located in Franz Josef Glacier. Our Lady of the Alps and St James Anglican Church are local landmarks, and some of the area's attractions include Glacier Hot Pools and Westcoast Wildlife Centre.

Visit our Franz Josef Glacier travel guide

What's nearby

  • Popular Location
    Glacier Hot Pools - 3 min walk
  • Popular Location
    Westcoast Wildlife Centre - 4 min walk
  • Popular Location
    Our Lady of the Alps - 6 min walk
  • Popular Location
    St James Anglican Church - 8 min walk
  • Popular Location
    Alex Knob - 7 min drive

Restaurants

  • Where to eat
  • Canopy Restaurant – Fine-dining restaurant with a bar.

About this property

Te Waonui Forest Retreat

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/café, 24-hour room service and concierge services. All 100 rooms boast deep soaking bathtubs, and offer free WiFi and balconies or patios. MP3 docking stations and 24-hour room service are standard, as are LCD TVs with satellite channels.
Te Waonui Forest Retreat offers 100 forms of air-conditioned accommodation with MP3 docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary toiletries and a hairdryer.
This Franz Josef Glacier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 2 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

MastercardAmerican ExpressVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Te Waonui Forest Retreat Hotel Franz Josef Glacier
  • Te Waonui Forest Retreat Hotel
  • Te Waonui Forest Retreat Franz Josef Glacier
  • Te Waonui Forest Retreat

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike hire
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • MP3 dock
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Ecotours
  • Hiking/biking trails
  • Mountain biking
  • Rafting
  • Skydiving

Where to eat

  • Canopy Restaurant – Fine-dining restaurant with a bar.
4.5

Excellent

5 - Excellent
59
4 - Good
16
3 - Okay
6
2 - Mediocre
4
1 - Poor
1
4.8
Cleanliness
4.6
Service and Staff
3.0
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with awesome staff and great food which is included in the room rate

Stayed 1 night in Apr. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr. 2019

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Te Waonui Forest Retreat is the nicest hotel located in the Franz Josef Glacier area. It is tidy and the rooms are quite nice. It was a little chaotic in the lobby area because they cater to the tour bus crowd. Dinner was a fixed five course dinner option that was the same menu 2 nights in a row. Thankfully, they had 2 appetizer and 3 entree choices so you could eat differently each night. They attempted to make it upscale but it felt more like a cruise ship or disney hotel. Again, it is the best choice for the area but certainly not a 5-star hotel!

Stayed 2 nights in Feb. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Didn’t realize dinner and breakfast were included.... both were great! Love the patio on the jungle. Washer/dryer was very handy as well. Loved the kiwi juice!

Stayed 1 night in Feb. 2019

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