Overview of Heartland Hotel Haast

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Guest reviews

3.7/5 Good
348 reviews
Guests rated this property 4.0/5 for cleanliness.


  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available


Explore the area

Popular LocationHaast Visitor Centre6 min walk
Popular LocationHaast Beach18 min walk
Popular LocationAotearoa Gemstones2 min drive

Choose dates to view prices

  • Standard Room

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 3
    Show details
  • Standard Triple Room, 3 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 3
    Show details
  • Family Room, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 66 sq m
    • Sleeps 4
    Show details
  • Family Room, 3 Bedrooms

    5/5 guest room rating

    Room amenities

    • 99 sq m
    • Sleeps 6
    Show details
  • Standard Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    Show details

About this area


Located in Haast, Heartland Hotel Haast is near the beach. While the natural beauty of Te Wahipounamu and Haast Beach can be enjoyed by anyone, those looking for an activity can head to Hapuka Estuary Walk.

Visit our Haast travel guide
Popular Location

What's nearby

  • Haast Visitor Centre - 6 min walk
  • Haast Beach - 18 min walk
  • Aotearoa Gemstones - 2 min drive
  • Bee Honey & Health - 5 min drive
  • Waita Beach - 7 min drive


  • Waitoto Room — 1 min walk

About this property

Heartland Hotel Haast

Family-friendly hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, dry cleaning and laundry facilities. All 52 rooms offer free WiFi, 24-hour room service and TVs. Other amenities available to guests include hairdryers, safes and showers.
Heartland Hotel Haast offers 52 forms of accommodation with a safe and a hairdryer. This Haast hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6 AM–9 AM: NZD 15.00 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Arcade/game room

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities


Front-desk safe
No lifts

Guest services

Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Tour/ticket assistance

Languages spoken



If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility


Smoke-free property

Room amenities




Free toiletries




Iron/ironing board



Check-in between 2 PM and 10 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 15.00 per person (approximately)
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heartland World Heritage Hotel Haast
Heartland World Heritage Hotel
Heartland World Heritage Haast
Heartland World Heritage
Hotel Haast World Heritage

Frequently asked questions

Can I cancel my reservation for free at Heartland Hotel Haast and receive a full refund?
Yes, Heartland Hotel Haast offers free cancellation on select room rates, because flexibility matters! Please refer to Heartland Hotel Haast cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Heartland Hotel Haast?
As of 4 Jun 2020, prices found for a 1-night stay for 2 adults at Heartland Hotel Haast on 5 Jun 2020 start from NZ$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heartland Hotel Haast?
Self-parking is free at this property.
What time is check-in at Heartland Hotel Haast?
Check-in is from 2 PM to 10 PM. Late check-in is available during limited hours.
What time is check-out at Heartland Hotel Haast?
Checkout is at 10 AM.
Where is this property located?
This family-friendly Haast hotel is located near the beach, within a 15-minute walk of Haast Visitor Centre and Te Wahipounamu. Haast Beach and Waita Beach are also within 3 miles (5 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Cleanliness, staff & service

This property is ok, not much alternative in Haast. The room was clean albeit outdated and tired. This is not a fancy hotel in any sense. All that said, for us, we were simply looking to limit our driving time down the west coast and continuing on to Wanaka or Queenstown would have increased driving time significantly. The restaurant next to the hotel was pretty good.

Stayed 1 night in Mar 2020


  • Liked: Cleanliness, staff & service, property conditions & facilities

OK for one night.

Stayed for one night, all that was needed really. Hotel was OK for that. No fridge in room and rooms small. Having said that it was good for our overnight stay on our way to Wanaka. Not near to any shops or restaurants apart from the one associated to the hotel.

Stayed 1 night in Feb 2020


  • Liked: Cleanliness, staff & service
  • Disliked: Room comfort

No heat in feb

We stayed in a two bedroom room. The room with the king had no tv so once the kids went down we were pretty bored in our room. Biggest issue was lack of heat. It got pretty chilly during the night and we had no working heater. Maybe it was an expectedly chilly night or because it was late February so the heat for the hotel was turned off.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Decent restaurant onsite (was open 6pm to 9pm). Breakfast available for a charge. Iron and board in closet.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There wasn't a refrigerator in the room so we couldn't store our cold bits & pieces.

Stayed 1 night in Feb 2020