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Heartland Hotel Haast

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In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Heartland Hotel Haast

Heartland Hotel Haast

3.0 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Haast-Jackson Bay Road, Haast, 7886

Explore the area

  • Popular LocationHaast Visitor Centre6 min walk
  • Popular LocationHaast Beach18 min walk
  • Popular LocationWaita Beach2 min drive

Choose dates to view prices

About this area

Haast

Located in Haast, Heartland Hotel Haast is near the beach. While the natural beauty of Te Wahipounamu and Haast Beach can be enjoyed by anyone, those looking for an activity can head to Hapuka Estuary Walk.
Visit our Haast travel guideOpens in a new window
Map

What's nearby

  • Haast Visitor Centre - 6 min walk
  • Haast Beach - 18 min walk
  • Waita Beach - 2 min drive
  • Ship Creek Lookout - 11 min drive
  • Hapuka Estuary Walk - 28 min drive

About this property

Heartland Hotel Haast

Family-friendly hotel with coffee shop/cafe and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, dry cleaning and laundry facilities.
Heartland Hotel Haast offers 52 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 16.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Waitoto Room

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

More

  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 2 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 16.00 per person (approximately)
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 83 out of 394 reviews
5 - Excellent 21%
Rating 4 - Good. 171 out of 394 reviews
4 - Good 43%
Rating 3 - Okay. 102 out of 394 reviews
3 - Okay 26%
Rating 2 - Poor. 27 out of 394 reviews
2 - Poor 7%
Rating 1 - Terrible. 11 out of 394 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Mould on walls of bathroom, leaking skylight in bathroom, front door had a damaged lock making it difficult to lock/unlock, front desk unattended at check out time
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
From the outside I was worried but the staff were friendly and attentive. Had a lovely dinner. Was cheap so can’t really complain. Would stay again
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Mar 2022

3/5 Okay

Liked: Cleanliness, staff & service
A little run down but lovely staff
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice friendly staff, good laundry, nice comfortable bed and very quiet
Stayed 1 night in Feb 2022