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Overview of Jag Escape Franz Alpine Retreat

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Guest reviews

4.3 / 5Excellent
368 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free parking
  • Laundry
  • Outdoor Space
  • Breakfast Available

Map

Explore the area

Popular LocationGlacier Hot Pools4 min drive
Popular LocationWestcoast Wildlife Centre4 min drive
Popular LocationOur Lady of the Alps4 min drive

Choose dates to view prices

  • Chalet, 2 Bedrooms, Courtyard Area

    Room amenities

    • 69 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
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  • Chalet, 1 Bedroom

    Room amenities

    • 69 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
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  • Cottage, 1 Queen Bed, Kitchen, Courtyard Area

    Room amenities

    • 40 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
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  • 2 Bedroom Cottage

    Room amenities

    • 80 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 5
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  • Chalet 2 Bedrooms Disabled Access

    Room amenities

    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
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  • Unit, 1 Queen Bed, Accessible, Mountain View

    Room amenities

    • Studio
    • 1 bathroom
    • Mountain view
    • Sleeps 2
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  • Unit, 1 Queen bed

    Room amenities

    • Studio
    • Sleeps 2
    Show more
  • Chalet, 2 Bedrooms

    Room amenities

    • 69 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    Show more
  • Chalet, 2 Bedrooms, Garden View

    Room amenities

    • 69 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 5
    Show more

About this area

Franz Josef Glacier

Located in Franz Josef Glacier, Jag Escape Franz Alpine Retreat is in a rural location and near the boardwalk. The area's natural beauty can be seen at Franz Josef Glacier and popular attractions include Glacier Hot Pools and Westcoast Wildlife Centre. Take in the nearby slopes with cross-country skiing, or try out other outdoor activities such as snowshoeing.

Map
Popular Location

What's nearby

  • Glacier Hot Pools - 4 min drive
  • Westcoast Wildlife Centre - 4 min drive
  • Our Lady of the Alps - 4 min drive
  • St James Anglican Church - 4 min drive
  • Sentinel Rock - 11 min drive

Getting around

  • Hokitika (HKK) - 92 min drive

About this property

Jag Escape Franz Alpine Retreat

4-star cabin in Franz Josef Glacier with free parking
Along with laundry facilities, this cabin has tour/ticket assistance and a garden. Self parking is free. Other amenities include a front desk safe. All 17 cabins provide conveniences such as fridges and microwaves, plus balconies or patios and room service. Hydromassage showerheads, coffee/tea makers and portable fans are among the other amenities available to guests.
Jag Escape Franz Alpine Retreat offers 17 forms of accommodation with a hairdryer and free toiletries. Rooms open to balconies or patios. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a hydromassage showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

WiFi available

Parking and transport

Free self-parking
Accessible parking

Food and drink

Fridge
Microwave
Coffee/tea maker
Electric kettle
Toaster

Dining

Continental breakfast available for a fee daily 8:00 AM–11:00 AM: NZD 14 for adults and NZD 14 for children
Room service available

Bedrooms

Bed sheets provided
Rollaway/extra beds: NZD 45.0 per night

Bathrooms

Shower only
Free toiletries
Towels provided
Hairdryer
Hydromassage showerhead

Outdoor areas

Terrace
Balcony or patio
Garden

Laundry

Laundry service
Laundry facilities

Comfort

Heating
Portable fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

No lifts
Wheelchair accessible
Roll-in shower
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Designated smoking areas

Services and conveniences

Tour/ticket assistance
Daily housekeeping
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)

Location highlights

Near the boardwalk
In the mountains
In a rural location

Things to do

Helicopter/aeroplane tours on site
Kayaking nearby
Skydiving nearby
Hiking/biking trails nearby
Snowshoeing nearby
Ecotours nearby

General

17 rooms
Built in 2008

Policies

Check-in

Check-in between 3:00 PM and 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.

Payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day
  • Breakage deposit: NZD 50 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 14 for adults and NZD 14 for children (approximately)
  • Rollaway bed fee: NZD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin
Jag Escape Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat

Frequently asked questions

Guest reviews

4.3
Excellent
5 - Excellent
192
4 - Good
119
3 - Okay
38
2 - Mediocre
12
1 - Poor
7
4.5
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.3
Property condition

3/5

  • Liked: Cleanliness, staff & service

Questionable value for money

Not good value for money. The price of the accommodation doesn't reflect the quality of the units.

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

While this was a clean and new-looking property, it lacked certain things- a bench in the kitchenette area but no basin; a basin stuck on the bathroom wall but no bench or vanity at all in the bathroom. The outside was very plain and exposed- no garden or greenery, and windows with no privacy blinds that looked straight out to the other units. Be sure you are aware that it is 4.5km from the town centre.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and new. Close to town. Quiet location. No complaints at all!

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, amenities

Stayed 2 nights in Feb 2020