Spa Hotels & Resorts in West Shore from NZ$312

"This hotel is great! The staff were awesome and the location was perfect. A few minor issues with our room. A light was burnt out and the fan in our bathroom was pretty dirty. These are things I think should be easily taken care of especially for a hotel "

"Very nice place to stay. Would recommend!!"

"Great location, bed was crazy hard even for my wife and it’s been a long time but the tv was about 28” "

"What a beautiful stay! The service was excellent. The property was beautiful. The area was lovely. Only drawbacks was the chairs in the room weren't great for reading/watching TV. Would've benefitted from some comfortable seating. The gym was pitiful. For a wellness focused resort, we were shocked at the inadequacy of it compared to comparable hotel resorts. They are addressing the gym and I look forward to trying the new facility out in the future. "

"Wonderful staff who were extremely helpful providing information on local services and attractions. Very clean rooms. Excellent restaurant with amazing views of the city."

"The hotel elevator wasn't working so my husband and I were given a room on the main floor accessed from the outside. My husband has mobility issues and we weren't able to climb the hotel stairs to the inside rooms. The room was dated and had to step up into the small washroom. If this was indeed a handicap room, wouldn't the room have a walk-in shower? We were paying the same as other guests but felt we were put in this room as a "fix". The quality of this room was not up to standard."

"Staff are well trained and provided excellent service "

"10/10"

"Extremely bad experience. So horrible. "