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Overview of U Residence Hotel

Photo gallery

Featured image
Balcony
Balcony
50-inch LCD TV with premium TV channels, Netflix
Down duvets, desk, blackout curtains, iron/ironing board

U Residence Hotel

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationTe Papa (Museum of New Zealand)3 min walk
    Popular LocationCourtenay Place4 min walk
    Popular LocationNew Zealand Film Archive5 min walk
    AirportWellington (WLG-Wellington Intl.)16 min drive

Choose dates to view prices

About this area

Wellington

Located in Wellington, U Residence Hotel is in the city centre and near the beach. The area's natural beauty can be seen at Botanic Gardens and Zealandia, while Wellington Zoo and The Weta Cave are popular area attractions. Looking to enjoy an event or a game? See what's going on at TSB Bank Arena or Westpac Stadium. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Te Papa (Museum of New Zealand) - 3 min walk
  • Courtenay Place - 4 min walk
  • Michael Fowler Centre - 4 min walk
  • New Zealand Film Archive - 5 min walk
  • Cuba Street Mall - 6 min walk

Getting around

  • Wellington Station - 18 min walk
  • Wellington (WLG-Wellington Intl.) - 16 min drive

Restaurants

  • Tommy Millions - 3 min walk
  • Enigma Café - 3 min walk
  • Mac's Brewery - 3 min walk
  • Great India - 3 min walk
  • TJ Katsu - 3 min walk

About this property

U Residence Hotel

Family-friendly Wellington hotel in Te Aro, walk to Te Papa (Museum of New Zealand)
This smoke-free hotel features a fitness centre, concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-out, free newspapers and tour/ticket assistance. All 12 rooms feature kitchens with fridges, ovens, hobs and microwaves. Washers/dryers and in-room free WiFi are standard, as are LCD TVs with Netflix.
U Residence Hotel offers 12 forms of accommodation with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Beds feature down comforters. 50-inch LCD televisions come with Netflix. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Off-site parking for NZD 35 per night; discounts available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 16 per person

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Washer and dryer

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of NZD 35 per pet, per night
Dogs welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 16 per person (approximately)
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Home City Apartment Wellington
At Home Hotel Wellington
At Home Wellington Hotel Wellington
Wellington At Home Hotel
U Residence Hotel Wellington
U Residence Wellington
Apartment U Residence Hotel Wellington
Wellington U Residence Hotel Apartment
Apartment U Residence Hotel
U Residence Hotel (formerly At Home Wellington)
At Home Wellington City
U Residence
U Residence Hotel Hotel
U Residence Hotel Wellington
U Residence Hotel Hotel Wellington

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 201 out of 294 reviews
5 - Excellent 68%
Rating 4 - Good. 79 out of 294 reviews
4 - Good 27%
Rating 3 - Okay. 10 out of 294 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 294 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 294 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Feb 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elena was the perfect host. Nice room - clean and love the personalised touches.Great to have the balcony and the view. Negatives - very noisy at night as no double glazing. very noisy all day due to construction next door. If prices remain reasonable would likely stay here again.
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, handy to everything down town. Bummer about the construction right outside and lack of air circulation in the stairwells
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, place was clean and tidy and a great location for our stay.
Stayed 2 nights in Oct 2020