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Balcony
Balcony
50-inch LCD TV with premium TV channels, Netflix
Down duvet, desk, blackout curtains, iron/ironing board

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Kitchen
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationTe Papa (Museum of New Zealand)3 min walk
    Popular LocationCourtenay Place4 min walk
    Popular LocationNew Zealand Film Archive5 min walk
    AirportWellington (WLG-Wellington Intl.)16 min drive
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  • Studio, 1 Queen Bed, Harbour View

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Harbor view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Harbour View
  • King Studio + 1 Single

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsKing Studio + 1 Single
  • Studio, 1 Queen Bed

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed
  • Deluxe Apartment, 1 Bedroom, City View

    5/5 guest room rating

    Room amenities

    • 58 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Apartment, 1 Bedroom, City View
  • Family Studio Suite, Multiple Beds

    5/5 guest room rating

    Room amenities

    • 58 sq m
    • City view
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More detailsFamily Studio Suite, Multiple Beds
  • Queen Studio + 1 Single

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More detailsQueen Studio + 1 Single
  • Apartment, 2 Bedrooms, Private Bathroom

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More detailsApartment, 2 Bedrooms, Private Bathroom
  • Studio, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsStudio, 1 King Bed

About this area

Wellington

Located in Wellington, U Residence Hotel is in the city centre and near the beach. The area's natural beauty can be seen at Botanic Gardens and Zealandia, while Wellington Zoo and The Weta Cave are popular area attractions. Looking to enjoy an event or a game? See what's going on at TSB Bank Arena or Westpac Stadium. Guests love the hotel's location for the sightseeing.
Visit our Wellington travel guide
Popular Location

What's nearby

  • Te Papa (Museum of New Zealand) - 3 min walk
  • Courtenay Place - 4 min walk
  • New Zealand Film Archive - 5 min walk
  • Cuba Street Mall - 6 min walk
  • Wellington Cable Car (Lambton Quay Station) - 16 min walk

Getting around

  • Wellington Station - 18 min walk
  • AirportWellington (WLG-Wellington Intl.) - 16 min drive

Restaurants

  • Dragons Chinese Restaurant - 3 min walk
  • Tommy Millions - 3 min walk
  • Enigma Café - 3 min walk
  • Mac's Brewery - 3 min walk
  • Great India - 3 min walk

About this property

U Residence Hotel

Family-friendly Wellington hotel in Te Aro, walk to Te Papa (Museum of New Zealand)
This smoke-free hotel features a 24-hour fitness centre, concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-out, free newspapers and tour/ticket assistance. All 12 rooms feature kitchens with fridges, ovens, hobs and microwaves. Washers/dryers and complimentary wireless Internet access are standard, as are LCD TVs with Netflix.
U Residence Hotel offers 12 forms of accommodation with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Beds feature down comforters. 50-inch LCD televisions come with Netflix. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Parking nearby: NZD 35 per night

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 16 per person

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Washer and dryer

See similar properties

Policies

Check-in

Check-in between 2:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
In order to check in, guests can use the silver intercom box located at the right side of the building. Guests should press the Up arrow to alert the apartment manager, and then press the bell to be let in.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of NZD 35 per pet, per night
Dogs only
1 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 16 per person (approximately)
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Home City Apartment Wellington
At Home Hotel Wellington
At Home Wellington Hotel Wellington
Wellington At Home Hotel
U Residence Hotel Wellington
U Residence Wellington
Apartment U Residence Hotel Wellington
Wellington U Residence Hotel Apartment
Apartment U Residence Hotel
U Residence Hotel (formerly At Home Wellington)
At Home Wellington City
U Residence
U Residence Hotel Hotel
U Residence Hotel Wellington
U Residence Hotel Hotel Wellington

Frequently asked questions

Can I cancel my reservation for free at U Residence Hotel and receive a full refund?
Yes, U Residence Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to U Residence Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at U Residence Hotel?
As of 30 Oct 2020, prices found for a 1-night stay for 2 adults at U Residence Hotel on 15 Nov 2020 start from NZ$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is U Residence Hotel pet-friendly?
Yes, this hotel allows dogs (limit 1 per room). There's a fee of NZD 35 per pet, per night. Service animals are exempt from fees.
How much is parking at U Residence Hotel?
Limited spots are available.
What time is check-in at U Residence Hotel?
Check-in is from 2:00 PM to 6:00 PM.
What time is check-out at U Residence Hotel?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is U Residence Hotel located?
This family-friendly Wellington hotel is located near the airport, steps away from Te Papa (Museum of New Zealand), Wellington Central Business District and Wellington Waterfront. Courtenay Place and Cuba Street Mall are also within 10 minutes. Wellington Station is 18 minutes by foot.
4.6
Wonderful
5 - Excellent
201
4 - Good
77
3 - Okay
9
2 - Poor
2
1 - Terrible
2

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, place was clean and tidy and a great location for our stay.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Friendly staff in a superb location Spotlessly clean
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Good location and a good amount of space for our family of five.
Stayed 3 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, room comfort
Perfect spot in the city
My wife and I were campervaning around New Zealand but chose to stay in hotels when in the big cities so we could spread out a bit. I was a bit worried about parking but we called and they got us a spot where we could park our van. We were met at the door and felt very welcome. The hotel only covers one floor, so it felt more like a bed and breakfast than a hotel where you’re just another guest. The room was spacious and the deck was very nice to have. Having laundry in-unit was very nice for us as well. Location is within waking distance to many awesome spots. We ran/hiked up to Mount Victoria from the hotel and made it to the top in less than a half hour - awesome views. We caught the ferry to the South Island early the next morning and was only about a 15 min drive to the Interislander. Overall awesome place to stay and we’ll be back!
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Sisi was very friendly, helpful and great customer service! We had a great stay...awesome hotel and it was great to have a balcony!The bed was great and the shower was super!
Stayed 1 night in Mar 2020