3/5 Okay
Verified traveller
Travelled with partner
25 Feb. 2021
Liked: Staff & service, amenities
Disliked: Cleanliness
Marketed as 4.5 star, but unfortunately not. Overall disappointing.
The good: the staff were polite and efficient, check-in was easy, and the room itself is smart and functional. Location is very handy for central city.
The not-so-good: the linen and towels were freshly laundered, but had permanent stains on. Not great. The TV signal kept cutting out, so watching anything was difficult. We also booked a city-view room - I can't blame the hotel for a 3rd party's misleading photos, but instead of a city-view, we had the view of - a wall. Not much point in booking a balcony when there is nothing to look at but a wall 6 feet away. Disappointing.
The bad: it's a party hotel. Day and night there is loud noise, music, shouting and yes more noise from clearly very young people having a good time. Fine for some, but not if you just want a nice hotel for a night.
Overall it will do, but don't be fooled into thinking it's anything more than it is. The staff were perfectly nice, and the room was spacious and dark at night. If you're young and want to party next to Courtney Place it's great! Otherwise, keep looking...
Stayed 1 night in Feb 2021
