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"The room was perfect. In fact the whole experience was faultless. All the reception staff were friendly, professional an so helpful. Nothing was to much trouble. ⭐️⭐️⭐️⭐️⭐️"

"A good hotel in a great location. Seriously perfect just 80m or so from the main street and tourist hub. Still it is super quiet. Room was excellent and staff were very friendly and helpful. It has a lovely old school feel about it. The room key on the heavy brass fob for example and the breakfast lounge as part of the classic cafe which dates back to 18 something. Misses a bar but plenty in the neighbourhood. I think we'll be back. "

"Very nice and helpful staff and amenities (lounges, garden, bar/restaurant, prosecco, tea, fruit, candy, chocolate at desk). In a nice location between the train station and the downtown. We didn't do the Innsbrucker card because we booked thing in advance but they could help with that. Very nice place to spend a quick night of our honeymoon - we loved the whole city and it's experiences(Nordkette and alswarovski). "

"A wonderful hotel located in the heart of the old city, close to everything. We had a very spacious clean room with lots of character on the top floor. A sofa made it extra cozy. The bed was super comfortable. We would hear church bell and see the mountains from the window which was priceless. The staff is very helpful and friendly, made us feel welcomed from the beginning to the end. One of the most memorable hotels we have ever stayed anywhere. Can't wait to go back!!! "

"Our second time staying and loved it as much as the first. The room was clean, spacious and beds very comfortable. Bathroom was very clean and staff were very friendly."

"Very helpful front desk staff, excellent location, modern room, "

"Our first stay at the Penz. Lovey, great service and can't beat the location. "

"Healthy breakfast with a wide variety of fruits, multiple types of yoghurt and great options for vegetarians and omnivores alike. Kind and helpful staff, great location close to the mall, main square and an easy walk from the train station and congress centre. "

"The beds were very comfortable. They were by far the most comfortable beds we had in our 2 week trip throughout Europe. It was clean, quiet and in a great location. There are a lot of places to eat and shop at within walking distance. The breakfast was fantastic. They had a lot of options. It’s a great place to stay. "